Page 1007 – 8theme.com

Forum Replies Created

Viewing 30 posts - 30,181 through 30,210 (of 31,366 total)

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Eva Kemp

Participant

June 2, 2014 at 08:01

Hello,

You’re welcome.

Regards,
Eva Kemp.

#5583 Copied In reply to: currency converter

Eva Kemp

Participant

June 1, 2014 at 21:29

Hello,

1. To change “add to cart” button requires additional customization. Unfortunately it’s not for free. If you agree you can create a ticket at http://support.8theme.com/ and our specialists will help you.

2. To have products subcategories displayed on the shop page go to Woocommerce > Settings > Products tab, find “Shop Page Display” field and select “Show Subcategories”. Make sure you’ve created categories in Products > Categories.

3. Our documentation has a good instruction how to create different types of menu: https://www.8theme.com/demo/docs/legenda/index.html#!/primary_menu
It will help you.

Regards,
Eva Kemp.

#5580 Copied In reply to: Custom "add to cart" button, category page and menu

Eva Kemp

Participant

June 1, 2014 at 17:55

Hello,

Does this issue persist with default theme? Please check. If it doesn’t, please provide us with FTP and admin panel credentials.

Regards,
Eva Kemp.

#5579 Copied In reply to: img alt on product images

Eva Kemp

Participant

June 1, 2014 at 15:51

Hello,

Sorry but we didn’t test any currency converters with the theme. You may try to use some, but we don’t guarantee its full compatibility.

Regards,
Eva Kemp.

#5578 Copied In reply to: currency converter

Eva Kemp

Participant

June 1, 2014 at 15:02

Hello,

“wp_posts” is a table in your database, not a file. You can find it via PHPMyAdmin panel if your hosting provides it. Here you can read some information: http://codex.wordpress.org/Database_Description

Regards,
Eva Kemp.

#5577 Copied In reply to: Revolution Slider with parallax effect

Eva Kemp

Participant

May 31, 2014 at 17:53

Hello,

You’re welcome.

Regards,
Eva Kemp.

#5568 Copied In reply to: Logo not resizing in internet explorer

Eva Kemp

Participant

May 30, 2014 at 20:43

Hello,

You’re welcome.

Regards,
Eva Kemp.

#5543 Copied In reply to: Create Home/Shop page

Eva Kemp

Participant

May 30, 2014 at 18:57

Hello,

Does this error persist with default theme too? Please check it. If it doesn’t, then provide us with FTP and admin panel credentials in Private Content.

Regarding to page template you can find some information at these links:
http://builtvisible.com/how-to-create-a-page-template-wordpress/
http://codex.wordpress.org/Page_Templates

Regards,
Eva Kemp.

#5539 Copied In reply to: Nav links not operational ?

Eva Kemp

Participant

May 30, 2014 at 18:45

Hello @Aziina,

Have you tried installing the theme via FTP?
Here you can read our instruction: https://www.8theme.com/demo/docs/legenda/index.html#!/installation

Regards,
Eva Kemp.

#5538 Copied In reply to: Installation Issues & Fixes (Read First)

Eva Kemp

Participant

May 30, 2014 at 18:39

Hello,

Could you please provide us with wp-admin credentials in Private Content?

Regards,
Eva Kemp.

#5537 Copied In reply to: Chat Console Permissions for Shop Manager/Editor

Eva Kemp

Participant

May 30, 2014 at 18:37

The reason is such slug “patek-philippe-cufflinks” is used for the category Patek Philippe Cufflinks which is located in Posts > Categories. You need rename it or delete to be able to change it for Products > Categories.
Please make sure you don’t have more similar slugs created.

Regards,
Eva Kemp.

#5536 Copied In reply to: Product Category "Already in Use" from deleted category

Eva Kemp

Participant

May 30, 2014 at 17:22

As I see there is already the category Patek Philippe Cufflinks with the slug patek-philippe-cufflink. So you’ve already corrected “Philippe” word, as it had been written “Phillipe” before. Please clarify what you’re trying to change now.
Thank you.

Regards,
Eva Kemp.

#5530 Copied In reply to: Product Category "Already in Use" from deleted category

Eva Kemp

Participant

May 30, 2014 at 17:13

Hello,

Have you removed the page completely, even from the Trash?
Please check.

Regards,
Eva Kemp.

#5528 Copied In reply to: Product Category "Already in Use" from deleted category

Eva Kemp

Participant

May 30, 2014 at 17:12

You’re welcome.
Have a good weekend!

Regards,
Eva Kemp.

#5526 Copied In reply to: A few questions about mobile viewing.

Eva Kemp

Participant

May 30, 2014 at 17:10

Hello,

I’ve set the title for contact form using Text Block element:

You can modify it with text editor in admin panel.

Also please provide us with FTP access to check the issue with hidden top menu on the “Our Wines” page.
Thank you.

Regards,
Eva Kemp.

#5525 Copied In reply to: Twitter Slider

Eva Kemp

Participant

May 30, 2014 at 16:47

Hello,

So, do you need further assistance from us?

Regards,
Eva Kemp.

#5522 Copied In reply to: A few questions about mobile viewing.

Eva Kemp

Participant

May 30, 2014 at 16:44

Hello,

What theme version do you use? If it’s older than 3.4, then you should update it to the latest version: https://www.8theme.com/demo/docs/idstore/index.html#!/upgrade

If update doesn’t help please provide us with FTP and admin panel credentials.

Regards,
Eva Kemp.

#5521 Copied In reply to: Checkout and other issues

Eva Kemp

Participant

May 30, 2014 at 16:32

You’re welcome.
You can check this link for new release: http://themeforest.net/item/legenda-responsive-multipurpose-wordpress-theme/5888906
The current version is 2.2. When there is an update it’ll be visible on that page.

Regards,
Eva Kemp.

#5519 Copied In reply to: Quick View not displaying

Eva Kemp

Participant

May 30, 2014 at 16:27

Hello,

The problem is you didn’t close “strong” tag:

You have </strong but it should be </strong>
Please check all your products description. There might be the same issue.

Regards,
Eva Kemp.

#5518 Copied In reply to: Footer is going into product layout

Eva Kemp

Participant

May 30, 2014 at 16:25

Hello,

You can use Posts Grid element to display Testimonials grid. Just select “testimonial” as Post types:

You’ll get grid display with that VC element.

Regards,
Eva Kemp.

#5517 Copied In reply to: Testimonials Grid Broken since Legenda Update

Eva Kemp

Participant

May 30, 2014 at 15:46

Hello,

Sorry, but this is a bug. Description for product image hover is overlapping Quick View option. You should choose other option of product image hover or disable it.
This issue should be fixed in future update.

Regards,
Eva Kemp.

#5512 Copied In reply to: Quick View not displaying

Eva Kemp

Participant

May 30, 2014 at 15:25

Hello,

Thank you.
We’re glad to hear the issue has gone.
If there are any problems please let us know.

Have a great weekend too!
Regards,
Eva Kemp.

#5508 Copied In reply to: Slider text not displaying properly

Eva Kemp

Participant

May 30, 2014 at 15:22

Hello,

Seems you haven’t updated all files. Please follow the instructions attentively as described in our documentation to update all files: https://www.8theme.com/demo/docs/idstore/index.html#!/upgrade

Regards,
Eva Kemp.

#5507 Copied In reply to: Bug | Photo Gallery. Product page.

Eva Kemp

Participant

May 30, 2014 at 14:56

You’re welcome.

Regards,
Eva Kemp.

#5500 Copied In reply to: Favicon is not showing up on front end.

Eva Kemp

Participant

May 30, 2014 at 14:10

Hello,

Sorry, but I am unable to log in to FTP. Please check the credentials you provided.
Also you need translate woocommerce file in /wp-content/plugins/woocommerce/i18n/languages directory.

Regards,
Eva Kemp.

#5493 Copied In reply to: Bug | Photo Gallery. Product page.

Eva Kemp

Participant

May 30, 2014 at 14:03

Hello,

We can make an image open in full size, but will it be convenient for your customers to scroll a big image on iPhone? Or we can hide zoom function.

Regards,
Eva Kemp.

#5492 Copied In reply to: A few questions about mobile viewing.

Eva Kemp

Participant

May 30, 2014 at 13:20

Hello,

Please provide us with FTP and admin credentials to check the issue.

Regards,
Eva Kemp.

#5487 Copied In reply to: Testimonials Grid Broken since Legenda Update

Eva Kemp

Participant

May 30, 2014 at 13:15

Hello,

Please contact your hosting provider regarding this issue as it’s related to the server configuration. Some files are refused in the server settings.

Regards,
Eva Kemp.

#5485 Copied In reply to: Blanco theme incompatible with Windows IIS

Eva Kemp

Participant

May 30, 2014 at 13:13

Hello,

I’ve removed the deleted pages from Trash and changed the links.
We recommend you to create a ticket at https://support.8theme.com/ regarding the link redirection issue and our specialists will look into it more deeply.

Regards,
Eva Kemp.

#5483 Copied In reply to: Shipping methods don't appear in checkout page for Internet Explorer

Eva Kemp

Participant

May 30, 2014 at 13:02

Hello,

The problem is Right sidebar is enabled for My account page and that’s why Register button isn’t active on the right side. I’ve disabled sidebar on this page and the problem has gone. But if you want to use widget on the page you may try to insert it into the page using this plugin https://wordpress.org/plugins/widgets-on-pages/

Regards,
Eva Kemp.

#5475 Copied In reply to: Help with Login and Register form adjustment
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Viewing 30,210 results - 30,181 through 30,210 (of 31,366 total)

Viewing 30 posts - 30,181 through 30,210 (of 31,366 total)

← 1 2 3 … 1,006 1,007 1,008 … 1,044 1,045 1,046 →

Forum Replies Created

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