Forum Replies Created

Viewing 30 posts - 30,211 through 30,240 (of 31,366 total)
1 2 3 … 1,007 1,008 1,009 … 1,044 1,045 1,046
  • Avatar: Eva
    Eva Kemp
    Participant
    May 30, 2014 at 12:20

    Hello,

    As I see you’re using old theme version. Please update it to the latest 3.4 version. Here is the instruction: https://www.8theme.com/demo/docs/idstore/index.html#!/upgrade
    If the problem persists after update please let us know.

    Regards,
    Eva Kemp.

    #5471 Copied In reply to: Homepage featured products and latest products slider misalignment
    Avatar: Eva
    Eva Kemp
    Participant
    May 30, 2014 at 12:02

    Hello,

    You’re welcome.
    If there are any questions don’t hesitate to contact us.

    Regards,
    Eva Kemp.

    #5470 Copied In reply to: Unable to add categories to SHOP menu, or as a separate Menu item
    Avatar: Eva
    Eva Kemp
    Participant
    May 30, 2014 at 12:01

    Hello,

    I’ve added your favicon to /blanco/images folder and changed the path in header.php file (line 10) which is located in child theme folder. Now the favicon is showing but the size is too big. Please follow the instruction http://codex.wordpress.org/Creating_a_Favicon and create a favicon with small size and it should have .ico extension.

    Regards,
    Eva Kemp.

    #5469 Copied In reply to: Favicon is not showing up on front end.
    Avatar: Eva
    Eva Kemp
    Participant
    May 30, 2014 at 11:45

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #5467 Copied In reply to: The Leader Portfolio Sorter Not Working
    Avatar: Eva
    Eva Kemp
    Participant
    May 29, 2014 at 21:12

    Hello,

    We’re glad you’ve found the solution!
    If you have any questions feel free to contact us.

    Regards,
    Eva Kemp.

    #5449 Copied In reply to: Remove Add to Wishlist & Issue With Min Price Filter
    Avatar: Eva
    Eva Kemp
    Participant
    May 29, 2014 at 21:09

    Hello,

    Do you have any problems at your hosting provider? We’re unable to load the site.
    Please check it.

    Regards,
    Eva Kemp.

    #5447 Copied In reply to: Help with Login and Register form adjustment
    Avatar: Eva
    Eva Kemp
    Participant
    May 29, 2014 at 20:27

    You’re welcome.
    We’re glad you’ve managed to resolve the issue.

    Regards,
    Eva Kemp.

    #5444 Copied In reply to: Reduce header blank space
    Avatar: Eva
    Eva Kemp
    Participant
    May 29, 2014 at 20:24

    Hello,

    1. You don’t have any categories created in admin panel > Posts > Categories. If you want to add Product Categories, then I’ve added this tab to menu selection from Screen Options:

    2. Revolution Slider isn’t working because you haven’t created any slides. Please do this via admin panel > Revolution Slider > Edit Slides > New Slide.

    3. You need create Checkout page and select it in Woocommerce > Settings > Checkout tab > Checkout pages:

    Do the same for Cart page.
    Woocommerce tutorial will help you: http://docs.woothemes.com/document/woocommerce-shortcodes/

    Also you can refer to our documentation: https://www.8theme.com/demo/docs/idstore/index.html#!/documenter_cover

    Regards,
    Eva Kemp.

    #5443 Copied In reply to: Unable to add categories to SHOP menu, or as a separate Menu item
    Avatar: Eva
    Eva Kemp
    Participant
    May 29, 2014 at 20:06

    Sorry, but the login information you provided is incorrect. Please check FTP details and send the correct ones to us.

    Regards,
    Eva Kemp.

    #5440 Copied In reply to: Woocomerce design template ist to old
    Avatar: Eva
    Eva Kemp
    Participant
    May 29, 2014 at 20:04

    Please follow the instruction described in our documentation how to translate theme files: https://www.8theme.com/demo/docs/idstore/index.html#!/how_to_translate

    Regards,
    Eva Kemp.

    #5439 Copied In reply to: change languages
    Avatar: Eva
    Eva Kemp
    Participant
    May 29, 2014 at 20:02

    You have the same slug “patek-philippe-cufflinks” for page “Patek Philippe Cufflinks”. Unfortunately in WordPress you cannot have two pages/categories with the exact same slug. So you have to change it for the page or the category.

    Regards,
    Eva Kemp.

    #5438 Copied In reply to: Product Category "Already in Use" from deleted category
    Avatar: Eva
    Eva Kemp
    Participant
    May 29, 2014 at 19:54

    Try adding this code into custom.css file:

    .header2 {
    margin-top: 5px;
    margin-bottom: 5px;
}

    Here is the tutorial where you can watch how to create custom.css.

    Regards,
    Eva Kemp.

    #5437 Copied In reply to: Reduce header blank space
    Avatar: Eva
    Eva Kemp
    Participant
    May 29, 2014 at 19:51

    Hello,

    As I see patek-phillipe-cufflinks category exist there. Go to Products > Categories, find Patek Phillipe Cufflinks category and edit its title and slug.

    Regards,
    Eva Kemp.

    #5435 Copied In reply to: Product Category "Already in Use" from deleted category
    Avatar: Eva
    Eva Kemp
    Participant
    May 29, 2014 at 19:03

    Hello,

    You’re welcome.
    This problem is not related to our theme as there are some issues with permalinks settings. Such problem also appears with default theme. You’d better contact wordpress support for help.

    Regards,
    Eva Kemp.

    #5433 Copied In reply to: Remove Add to Wishlist & Issue With Min Price Filter
    Avatar: Eva
    Eva Kemp
    Participant
    May 29, 2014 at 18:48

    Hello,

    Try to check the link in your database using PhpMyAdmin or some other control panel you use with your hosting provider.

    Regards,
    Eva Kemp.

    #5429 Copied In reply to: Shipping methods don't appear in checkout page for Internet Explorer
    Avatar: Eva
    Eva Kemp
    Participant
    May 29, 2014 at 18:11

    Hello,

    Please provide us with the link to your site.

    Regards,
    Eva Kemp.

    #5427 Copied In reply to: Reduce header blank space
    Avatar: Eva
    Eva Kemp
    Participant
    May 29, 2014 at 17:26

    Hello,

    Unfortunately I’m unable to log in getting the error “Too many login failures, you are temporarily blocked”. Please give us permission to access the admin panel.

    Regards,
    Eva Kemp.

    #5425 Copied In reply to: Favicon is not showing up on front end.
    Avatar: Eva
    Eva Kemp
    Participant
    May 29, 2014 at 17:15

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #5423 Copied In reply to: Look Book Demo Content
    Avatar: Eva
    Eva Kemp
    Participant
    May 29, 2014 at 16:11

    Hello,

    Do you want to translate the site to German or create multilingual site?

    Regards,
    Eva Kemp.

    #5409 Copied In reply to: change languages
    Avatar: Eva
    Eva Kemp
    Participant
    May 29, 2014 at 16:06

    Thank you!
    You’re always welcome!

    Regards,
    Eva Kemp.

    #5406 Copied In reply to: Place in header top bar widget area.
    Avatar: Eva
    Eva Kemp
    Participant
    May 29, 2014 at 16:05

    Thank you for the credentials.
    Sorry but there is conflict between 2 twitter slider blocks on one page as our theme doesn’t provide such possibility. Unfortunately you have to use only one slider.

    Regards,
    Eva Kemp.

    #5405 Copied In reply to: Twitter Slider
    Avatar: Eva
    Eva Kemp
    Participant
    May 29, 2014 at 14:48

    Hello,

    Could you please provide us with the link to your contact page and admin panel credentials to check the issue?

    Regards,
    Eva Kemp.

    #5393 Copied In reply to: Twitter Slider
    Avatar: Eva
    Eva Kemp
    Participant
    May 29, 2014 at 14:24

    Hello,

    I’ve modified custom.css file.
    Please check the site now.

    Regards,
    Eva Kemp.

    #5392 Copied In reply to: Help with Login and Register form adjustment
    Avatar: Eva
    Eva Kemp
    Participant
    May 29, 2014 at 14:01

    Hello,

    You’ve translated the file default.po in themes/legenda/languages directory, but you should save the changes in nb_NO.po file. Please read our documentation carefully: https://www.8theme.com/demo/docs/legenda/index.html#!/how_to_translate

    Regards,
    Eva Kemp.

    #5388 Copied In reply to: Alot of translation issues.
    Avatar: Eva
    Eva Kemp
    Participant
    May 29, 2014 at 13:39

    Hello,

    Please use this code in custom.css file:

    .col2-set .col-2 {width: 23%;}
.account-separator {width: 0; padding-left: 111px;}
.facebook_button {margin-top: 600px;}

    Here you can watch the tutorial how to create custom.css. The video is for Legenda theme, but the process is same for IDStore as well.

    Regards,
    Eva Kemp.

    #5384 Copied In reply to: Help with Login and Register form adjustment
    Avatar: Eva
    Eva Kemp
    Participant
    May 28, 2014 at 22:10

    Hello,

    Thank you for the feedback!

    You can disable pagination in Settings > Reading > “Blog pages show at most” and set the post number value bigger than the number of your products.

    Regards,
    Eva Kemp.

    #5344 Copied In reply to: Pagination removal
    Avatar: Eva
    Eva Kemp
    Participant
    May 28, 2014 at 22:06

    Hello,

    You can create banners using Visual Composer editor. Please read our documentation: https://www.8theme.com/demo/docs/legenda/index.html#!/visual_composer

    Regards,
    Eva Kemp.

    #5343 Copied In reply to: Create Home/Shop page
    Avatar: Eva
    Eva Kemp
    Participant
    May 28, 2014 at 21:58

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #5341 Copied In reply to: Some new installation questions
    Avatar: Eva
    Eva Kemp
    Participant
    May 28, 2014 at 21:57

    Hello,

    We’ve modified custom.css file in the theme directory. Please check the site now.

    Regards,
    Eva Kemp.

    #5340 Copied In reply to: Place in header top bar widget area.
    Avatar: Eva
    Eva Kemp
    Participant
    May 28, 2014 at 21:35

    Try just to add the code, don’t replace the current one.

    Regards,
    Eva Kemp.

    #5336 Copied In reply to: Cart and Baner
  • 1 2 3 … 1,007 1,008 1,009 … 1,044 1,045 1,046
    Viewing 30,240 results - 30,211 through 30,240 (of 31,366 total)
Viewing 30 posts - 30,211 through 30,240 (of 31,366 total)
1 2 3 … 1,007 1,008 1,009 … 1,044 1,045 1,046

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