Hi 8theme team,
I’m having troubles with checkout page. It seem that shipping methods is not visible on Internet Explorer.
Also, the option of login from checkout page doesn’t work.
Could you help me to fix it? I Attach the credentials below.
Thank you very much,
I notice that the option of “Hide shipping costs until an address is entered” were actived. Thanks for your help. :S So sorry.
Also, this option below is not working on the same checkout page.
Sind Sie bereits Kunde? Bitte zum Einloggen hier klicken (Returner customer? login)
Thank you very much,
In your style.css mentioned version 2.2. So, either you have updated only some files or have not updated theme correctly, because there are a lot of files from old theme version. Returning customer form does not work, because some code was missing in old version of etheme.js. We have added necessary code, but keep in mind you may face some other issues if theme was not updated.
Probably you made some changes in template files and site is very nice, but we recommend to place any changes in child theme to be sure that you do not break basic theme functions.
This issues were solved, but I notice that when you want to create an account as a customer the link redirect you to english page version. This didn’t happen before, how Can I fix it whithout edit/modify account’s code?
I’ve tried searching it in PHPmyadmin panel but I couln’t find it. I’ve tried deleting register pages and return to create it, and now,it shows the error 404 because the permalink is register-2, and I can’t change it now…
Please, help me, This shop is going to be open in two days, I’m not able to do it alone… Please, could you help me to fix it? I will be really greated.
Thank you, Regards,
I’ve removed the deleted pages from Trash and changed the links.
We recommend you to create a ticket at http://support.8theme.com/ regarding the link redirection issue and our specialists will look into it more deeply.
Firstly thank you for fix the permalink problem. I contacted with support8team without succeded in fixing it. Nobody answered me, and this shop must be open yet.
Please, I need to solve this problem. I don’t know how to fix it. Could you tell me if I have to change something in my database, what, where, and how Can I do it?
Thank you for you time,
I’ve been waiting for 10 days to have a reply from support8team as you told me. The shop it’s open to public, it function very well, it only have this little issue.
Thank you for your time, I’m looking forward to have a reply.
Hi, I notice that “I forgot my password” is not working correctly. It sends you an email, but when you click the link to reset password it returns to login page instead of going to reset password page.
Please, Could do you help me to fix it?
I notice some changes in the page, have you been working on fixing the page? I notice that shopping bag is not working correctly, when you add some product, the top bar change, and it doesn’t show shopping bag widget, only show the icon. It’s a strange behaivor.
Hi eight team,
I’ve been trying to solve this problem since 3 weeks ago. I’m very concerned about it. It seems that this topic is not of your interest, but this problem appears at the moment that you fixed another problem.
Futhermore, the link my account has the same problem, it goes to the english version.
We notice that something is wrong in the function “etheme_tpl2id()”, but I don’t know how to solve it. Some of the theme queries doesn’t recognize differents languages.
Please, could you try to solve it?
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