Forum Replies Created

Viewing 30 posts - 30,151 through 30,180 (of 31,366 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    June 3, 2014 at 15:15

    Sorry, but we are still unable to access admin panel. Please check the details you provided.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 3, 2014 at 15:09

    Hello,

    In the file /wp-content/themes/legenda/framework/theme-functions.php you can translate “Your account” text, find the code <?php _e( 'Your Account', ETHEME_DOMAIN ); ?></a> (line 987) and replace the text with yours.

    The same file for “Sign In”, find the code <?php _e( 'Sign In', ETHEME_DOMAIN ); ?></a></li><?php endif; ?> (line 1010) and change “Sign In” text to your own.

    To translate “Logout” find the code <?php _e( 'Logout', ETHEME_DOMAIN ); ?></a></li> (line 1004) in the file /wp-content/themes/legenda/framework/theme-functions.php, change “Logout” word.

    Text “Return to Previous Page” is also can be translated in theme-functions.php, find the code echo '<a class="back-to" href="javascript: history.go(-1)"><span>‹</span>'.__('Return to Previous Page',ETHEME_DOMAIN).'</a>'; (line 2652) and change the text to your language.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 3, 2014 at 14:51

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 3, 2014 at 14:50

    Hello,

    Have you checked the code of all your products for Fashion Cap category?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 3, 2014 at 13:31

    Hello @mckenziesmith,

    Do you want to change links color on the blog page or all pages?
    Do you want to change text link color or hover link color?
    Should comment box AND social share buttons be displayed after each post or at the end of the page under all posts?
    Thank you.

    Please provide us with FTP and admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 3, 2014 at 13:22

    Hello,

    Please provide us with FTP access in Private Content to check the files.
    Also please give us the links to pages you aren’t able to translate.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 3, 2014 at 13:18

    Hello,

    Please provide us with admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 3, 2014 at 13:16

    Hello,

    Nice Scroll is a feature implemented in our theme that can be enabled/disabled in the theme settings.
    Could you please clarify with more details what issue you have with images loading?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 3, 2014 at 13:08

    Hello,

    Please provide us with FTP and admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 3, 2014 at 12:56

    You’re welcome.
    We’ve taken it into account and perhaps it’ll be fixed in future update.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 3, 2014 at 12:55

    There were some bugs with old VC version so it had to be updated. Also we added it as a separate plugin as maybe some clients do not want to use it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 3, 2014 at 12:45

    Hello,

    To make that plugin compatible with our theme you need disable ajax add to cart in Theme Options > Single Product Page > Ajax Add to Cart > Off.
    Please try this and let us know if you nee more help.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 3, 2014 at 12:18

    You’re welcome.
    We’ve just edited one file, but haven’t copied it. You may check your site for any suspicious files with some antivirus to be safe.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 3, 2014 at 12:11

    Thank you for sharing the solution.
    If there are any questions feel free to contact us.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 3, 2014 at 11:52

    Hello,

    Does this issue persist with default theme too? Please check.
    Please provide us with FTP and admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 3, 2014 at 11:48

    Hello @MasterSky,

    We’re glad you’ve managed to resolve the issue. You may write your solution on this topic for other clients.
    Do you need further assistance from us?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 3, 2014 at 11:45

    Hello,

    Please check it now.
    Yes, we have logged into FTP account. Don’t worry.

    Let us know if you need more help.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 3, 2014 at 11:29

    Hello,

    You’ve created your topic in IDStore WordPress Support Forum. Please forward it to IDStore Magento Support Forum and other specialists will assist you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 3, 2014 at 11:27

    Hello,

    Are you experiencing this issue with default theme too? Please check it. Also please provide us with the exact links where products can be added to cart and the ones where they can’t.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 3, 2014 at 11:04

    Hello,

    I’ve modified header.php and custom.css files.
    Please check your site on mobile device.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 3, 2014 at 10:53

    Hello,

    The error means ReallySimpleCaptcha class has already been declared.
    You may try to resolve it as described at this link: http://wordpress.org/support/topic/plugin-really-simple-captcha-wp-34-fatal-error

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 2, 2014 at 18:25

    Hello,

    There is an error regarding memory limit:
    Notice: Constant WP_MEMORY_LIMIT already defined in /home3/octopod1/public_html/monallisa.com.br/wp-config.php on line 92

    You have to contact your hosting provider and ask to increase memory limit to 128M or 256M.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 2, 2014 at 17:25

    Hello,

    Do you also have the problem with language switcher visibility? If so, please provide us with FTP and admin panel credentials in Private Content.
    You can use either custom.css or style.css in a child theme. You won’t lose your modifications after theme update. It’s up to you what you prefer more.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 2, 2014 at 17:20

    Hello,

    Please refer to our documentation for to translate theme files: https://www.8theme.com/demo/docs/legenda/index.html#!/how_to_translate
    Also to translate woocommerce templates you need edit file in /plugins/woocommerce/i18n/languages/ directory.
    Please read woocommerce documentation as well: http://docs.woothemes.com/document/woocommerce-localization/

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 2, 2014 at 17:01

    You’re welcome.
    Sorry, but we don’t know how another template could influence on our theme. Perhaps that was the reason as we recommend to install the theme on clear WordPress.
    According to Visual Composer you have to create a ticket at https://support.8theme.com/ and our specialists will look into it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 2, 2014 at 16:42

    Hello,

    There is some conflict between Nice Scroll and Rev. slider. Have you edited the original theme files as we haven’t experienced such issue after installing the theme?
    We’ve turned off Nice Scroll in Theme Settings > General and the slider has started working.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 2, 2014 at 15:21

    Hello,

    Are you getting any errors on the home page?
    Have you followed the instructions described in our documentation: https://www.8theme.com/demo/docs/legenda/index.html#!/slideshow ?

    Please provide us with FTP and admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 2, 2014 at 11:21

    Hello,

    Thank you for the credentials.
    Did you try to create new WordPress user with “Operator” role?
    You need to create new user with “Chat Operator” role.
    If it doesn’t help we recommend you to contact the plugin developer http://screets.com/i/screets-live-chat/

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 2, 2014 at 08:43

    Hello,

    You can edit the text in search form box in the file legenda/framework/shortcodes.php (line 98), find the code placeholder="'.__('Search', ETHEME_DOMAIN).'"/>'; and replace “Search” text with yours.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 2, 2014 at 08:30

    Hello,

    Please provide us with FTP credentials and we’ll fix the issue.

    Regards,
    Eva Kemp.

  • 1 2 3 … 1,005 1,006 1,007 … 1,044 1,045 1,046
    Viewing 30,180 results - 30,151 through 30,180 (of 31,366 total)
Viewing 30 posts - 30,151 through 30,180 (of 31,366 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.