Forum Replies Created

Viewing 30 posts - 30,121 through 30,150 (of 31,366 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2014 at 13:21

    Hello,

    You can add banner in Blanco – Theme Settings > Product Page > Product Page Banner > click Upload button and upload your banner image.
    How to add products you can read in woocommerce documentation: http://docs.woothemes.com/document/managing-products/
    Also don’t forget to select Shop page in Woocommerce > Settings > Products tab > Product Archive / Shop Page and select the page where the products are displayed.

    To create filters please refer to woocommerce documentation: http://docs.woothemes.com/document/woocommerce-widgets/ > Layered Navigation Widget
    http://docs.woothemes.com/document/managing-product-taxonomies/ > Product Attributes

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2014 at 13:10

    Hello,

    Please provide us with login credentials to FTP and admin panel in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2014 at 12:35

    You need change it in Theme Options > Responsive > set 1600 for example instead of default 1200px. And page wrapper width will be 980px for screens less than 1600px. Set more than 1600 if you want 980px width even on large screens.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2014 at 12:28

    Hello,

    Have you tried uploading bigger size image? Please do this and let us know if the problem persists.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2014 at 12:13

    We’ve made changes in header.php and custom.css files.
    Now the “menu” text is showing correctly.
    Please check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2014 at 11:57

    Hello,

    We’ve updated review-order.php file.
    Let us know if you need more help.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2014 at 11:55

    Thank you for the link, but I don’t see the product “weites top mit print” in the 5th row.
    Please check it again and clear the cache of your browser.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2014 at 11:19

    Hello,

    Please provide us with FTP and admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2014 at 11:15

    Just to clarify: do you still need “Menu” text beside the menu icon on mobile devices?
    Please confirm and we’ll fix it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2014 at 11:11

    Hello,

    Please provide us with the link where we can reproduce the issue from our side.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2014 at 11:09

    You can recreate your site reinstalling the theme on a clear WP. Blog and shop pages will be similar as on demo site. Please follow the instructions carefully during the installation: https://www.8theme.com/demo/docs/legenda/index.html#!/installation
    Please note you have to install Woocommerce plugin first and install its pages, after that you need install the theme.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2014 at 11:03

    Hello,

    Did you change login credentials to admin panel? We’re unable to access it.
    Please provide us with the correct login details and we’ll fix the issue with “menu” text.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2014 at 10:00

    Hello,

    Please create custom.css file. Here you can see the tutorial how to do this.

    You can change sidebar width in admin panel > Pages > select Blog page, choose Sidebar width in Page Layout box on the right side.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2014 at 09:30

    Hello,

    Try to update WordPress to the latest version. If it doesn’t help please provide us with FTP/admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2014 at 08:52

    Hello,

    Please provide us with FTP and admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2014 at 08:50

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2014 at 08:49

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2014 at 08:48

    Hello,

    To have the specific sidebar you have to select the desired widget area where you drag needed widgets. Go to Pages > My account page, under page layout box on the right side select Sidebar position and Widget area.
    You need choose widgets you want to show in Appearance > Widgets and drag them to the needed widget area you’ll use for My account page.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2014 at 08:28

    Hello,

    Thank you for login details.
    Unfortunately there is no sidebar on contact page by default.
    If you want to use it you have to create a page with default template and use Contact form 7 for contact form.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2014 at 08:25

    Hello,

    To avoid this problem you have to choose sidebar position for each post in admin panel > Posts, under Page Layout box on the right side select Sidebar position > Left Sidebar and choose the desired Widget area. I’ve done such modifications for this post http://www.aziina.com/2013/10/23/donec-euismod-vitae/

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2014 at 08:13

    Hello,

    Please update Woocommerce to the latest 2.1.9 version. Those tabs are related to Woocommerce configuration. If the update doesn’t help please provide us with admin login credentials as well.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 3, 2014 at 20:18

    Hello,

    Could you please provide us with the link to your page where the issue persists and your FTP/admin panel credentials in Private Content?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 3, 2014 at 20:17

    Hello,

    Please provide us with FTP and admin panel credentials in Private Content to check the issue.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 3, 2014 at 19:29

    Hello,

    Try to add this code into custom.css file:

    .category-block img {
        height: 200px;
    }

    To create custom.css you can rename default.custom.css to custom.css in the theme wp-content/themes/xmarket and enable it in XMarket – Theme Settings > tick “Enable Custom CSS file”.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 3, 2014 at 19:18

    Hello,

    Thank you for the credentials but we also need FTP access.
    Please provide us with it as soon as you have access to cpanel.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 3, 2014 at 18:58

    Hello,

    You need edit file /wp-content/themes/legenda/framework/woo.php
    Find the code
    <div class="shopping-cart-widget a-right" <?php if(etheme_get_option('favicon_badge')) echo 'data-fav-badge="enable"' ?>> (line 923) and under it add the following code

    <div class="clickable"><a href="http://rolex.com">
        <img src="http://haroldfreemanjewelers.com/redesign/wp-content/uploads/2014/04/rolex-large.jpg">
    </a></div>

    But also you need to remove this code in custom.css file:

    .shopping-cart-widget {
        background-image: url("http://haroldfreemanjewelers.com/redesign/wp-content/uploads/2014/04/rolex-large.jpg");
        background-repeat: no-repeat;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 3, 2014 at 16:31

    Hello,

    Our engineers have made some changes in files and it should work now.
    If there are any issues please let us know.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 3, 2014 at 16:14

    Yes, the problem was you provided the password starting with capital “J” and it should be “j”.
    As I see you have old theme version, now there is 2.9.2 version. Please update it to the latest version.
    If the update doesn’t help, please provide us with FTP credentials.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 3, 2014 at 15:37

    You’d better ask your hosting provider regarding this as we provide support only to the issues related to our theme.
    Thank you for understanding.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 3, 2014 at 15:16

    Hello,

    Yes, the issue should be fixed when you increase the memory limit value. Your hosting provider should do this for you.

    Regards,
    Eva Kemp.

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    Viewing 30,150 results - 30,121 through 30,150 (of 31,366 total)
Viewing 30 posts - 30,121 through 30,150 (of 31,366 total)
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