Forum Replies Created

Viewing 30 posts - 1,231 through 1,260 (of 6,630 total)
  • Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 27, 2025 at 22:17

    Dear Safe Desires,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 27, 2025 at 20:56

    Dear whym,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 27, 2025 at 17:34

    Dear Abdulaziz,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 27, 2025 at 16:56

    Dear Mauro,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 27, 2025 at 16:49

    Hello, Mauro,

    Thank you for your inquiry.

    Yes, in this case, the account will always be created automatically. There is no need for a “Create user” checkbox on the checkout page.

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 27, 2025 at 16:48

    Hello, gewoonbovenaan,

    This issue occurred because the image size for the banner is set to 512×512.
    We recommend using a size of 512×340 instead.

    Best regards,
    8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 27, 2025 at 16:44

    Hello, Lukas Beran,

    Yes, of course, you can use the WPBakery Page Builder. However, please note that not all pre-built demo content has been created using this builder. For more details on the available demo data across different builders, you can refer to the following link:

    https://xstore.8theme.com/

    Best regards,
    8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 27, 2025 at 16:01

    Dear Abdulaziz,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 27, 2025 at 13:38

    Dear Sega,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 27, 2025 at 13:00

    Dear Oliver Theiß,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 27, 2025 at 12:25

    Dear shind,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 27, 2025 at 08:31

    Dear Manvendra Singh,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 27, 2025 at 08:23

    Dear DolphinRC,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 27, 2025 at 08:23

    Dear DolphinRC,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 27, 2025 at 08:15

    Hello, Goostaf

    To ensure you get the best support, we’re escalating your request to another specialist from our team, who will take a closer look at the issue.

    They will update you as soon as possible, and we’ll make sure to keep you posted. If you have any additional details that might help, feel free to reply here.

    Thank you for your cooperation!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 27, 2025 at 08:15

    Dear DolphinRC,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 27, 2025 at 08:15

    Dear DolphinRC,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 27, 2025 at 06:37

    Dear loremstyle,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 26, 2025 at 10:36

    Hello, Mauro,

    We have made some changes, and the registration process should now be working correctly. Please note that an account will be created only after the user completes their order.

    We have tested this by placing a test order (which you may delete if needed). The details are provided in the attached files.

    Best regards,
    8Theme Team

    Files is visible for topic creator and
    support staff only.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 26, 2025 at 10:20

    Hello, Lukas Beran,

    We have identified that the issue persists even when using the default theme and with all plugins disabled (please refer to the attached files for details). Based on this, we can conclude that neither the theme nor the plugins are causing the problem.

    Therefore, we kindly request that you completely disable Cloudflare and check whether the issue is resolved.

    Thank you for your time and assistance.

    Best regards,
    8Theme Team

    Files is visible for topic creator and
    support staff only.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 26, 2025 at 10:02

    Hello, gewoonbovenaan,

    Thank you for providing access. We have added the “Contacts” element to the mobile header. Kindly review the changes at your convenience. Additionally, the corresponding updates will be included in the next theme update.

    Should you have any questions or require further assistance, please feel free to reach out.

    Best regards,
    8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 26, 2025 at 09:54

    Dear Terpsauce,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 26, 2025 at 09:34

    Hello, Crispy123,

    We highly encourage you to share your suggestion on our Taskboard at https://www.8theme.com/taskboard/. If your idea garners sufficient support from other customers, our development team will carefully evaluate the possibility of including it in a future update.

    For any additional customizations beyond the default functionalities, we kindly invite you to submit a request through our Customization Panel at https://www.8theme.com/account/#etheme_customization_panel. Please note that customization services are subject to additional charges.

    Should you have any further questions or require assistance, please do not hesitate to contact us.

    Best regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 26, 2025 at 08:48

    Dear Mukhtar Ahmad,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 26, 2025 at 08:37

    Dear Erdem,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 25, 2025 at 22:06

    Dear Nicola,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 25, 2025 at 16:58

    We have removed the image for “Größe.” However, it seems that the notice is triggered by a third-party plugin. Since your website is functioning properly, we would need your permission to temporarily disable the plugins in order to identify which one is causing the issue.

    Please let us know if we have your approval to proceed.

    Best regards,
    8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 25, 2025 at 16:02

    Hello, Mauro

    In addition to this, you also need to enable the option Settings -> General -> Anyone can register. We have already done this, so please check and confirm.

    Best regards,
    8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 25, 2025 at 15:56

    The main issue preventing the theme from being activated is the following error: cURL error 28: Connection timed out after 5002 milliseconds.

    Unfortunately, this issue cannot be resolved from the theme’s side. We kindly ask you to review the following articles for further assistance.

    https://kinsta.com/knowledgebase/curl-error-28/
    https://www.wpbeginner.com/wp-tutorials/how-to-fix-curl-error-28-connection-timed-out-after-x-milliseconds/

    Best regards,
    8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 25, 2025 at 15:52

    Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Best regards,
    8Theme’s Team

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    Viewing 1,260 results - 1,231 through 1,260 (of 6,630 total)
Viewing 30 posts - 1,231 through 1,260 (of 6,630 total)
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