Andrew Mitchell

Hello, Andrei,

Thank you for reaching out and for providing detailed information about your setup and optimization efforts.

We appreciate the time you have taken to analyze your website’s performance and share the results. Based on your description, please find below our recommendations and clarifications:

1. Reducing the CSS file size
The main CSS file is generated dynamically based on the active theme options and modules. To reduce its size, we recommend disabling any unused modules in XStore > Theme Options > Speed Optimization. You can also enable the “Remove Unused CSS” option in LiteSpeed, as you already have, and ensure that the “Combine CSS”* option is disabled to allow asynchronous loading.

2. Recommended performance settings for XStore + Elementor + LiteSpeed Cache
– Keep CSS/JS Minify and Load CSS Asynchronously enabled.
– Disable Combine CSS/JS in LiteSpeed.
– Enable Lazy Load for images and iframes.
– Exclude critical theme scripts (like jQuery) from delay if they are required for initial rendering.
– Use the XStore > Theme Options > Speed Optimization section to disable unnecessary scripts and libraries.

3. Loading theme fonts asynchronously
If you are not using custom fonts, you can disable unused font files in XStore > Theme Options > Typography by selecting system fonts only.

4. Modules affecting LCP
Dynamic elements such as the Product Carousel, Sales Booster, and Sticky Cart can influence LCP due to additional scripts and rendering time. You may test disabling these modules temporarily to measure their impact using PageSpeed Insights.

5. Modules to disable for performance
We recommend disabling any modules that are not essential for your website’s functionality, such as 360° View, Compare, Popup Builder, or Extra Product Options, if not in use. The fewer active modules, the smaller the CSS and JS footprint.

For further improvement, you can also test your site with GTmetrix or WebPageTest to identify specific scripts or styles that delay rendering.

If you would like, please provide temporary admin access (via a secure private message) so our technical team can review your configuration and suggest more precise adjustments.

Thank you for your cooperation and for choosing XStore.

Best Regards,
8Theme’s Team

Hello,

Your last message did not contain any information in the private content. We kindly ask you once again to provide us with access to the site where the issue can be observed, together with the site URL, to prevent misunderstanding. We also hope that you have completed the tests we requested and will share the results with us.

Best regards,
8Theme Team

Hello, ziga32,

Unfortunately, the access you provided leads to an empty folder on the server.

Best regards,
8Theme Team

Hello, luzactual,

We have noticed that your website is utilizing a large number of plugins. This could potentially impact the website’s performance, lead to errors, and affect its overall speed. To ensure optimal functionality and avoid such issues, we kindly ask you to manually review each plugin currently in use on your website.

If the problem persists, we suggest switching to the Parent theme if you are currently using the Child Theme on your site. After clearing the cache, check again.
Do the same test for the default WooCommerce theme – Storefront. The issue may be due to your custom code in the Child Theme.

Let us know the results.

Best regards,
8Theme’s Team

Hello, SAAD,

As we can see on the archive page, the products are displayed. Please review the attached video.

Best regards,
8Theme Team

Hello, Lasitha851,

To achieve this without additional customization, you need to create a separate template for each product and assign the corresponding images within each template. If you would like to implement this through customization, please follow the link provided in the private content.

Best regards,
8Theme Team

Hello, Mirza Ahtsham,

Thank you very much for providing access. We have made some changes, and the issue should now be resolved. Please let us know if the problem persists.

Best regards,
8Theme Team

Hello, nmble,

Could you please provide temporary FTP access? We will check what can be done to help you.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

It seems that the issue on flamula.si may be different. Could you please provide us with FTP access to the site (the one you previously shared is no longer working), or alternatively, add the following debug code to the functions.php file yourself? This will help us determine whether the total is simply not being displayed on the cart page or if it is not being recalculated there.

add_action( 'woocommerce_review_order_before_order_total', function() {
	if ( ! WC()->cart ) {
		return;
	}

	echo '<tr><th>DEBUG PRODUCTS</th><td>';

	foreach ( WC()->cart->get_cart() as $cart_item ) {
		$product = $cart_item['data'];

		echo '<div>';
		echo esc_html( $product->get_name() ) . ' | ';
		echo 'Tax status: ' . esc_html( $product->get_tax_status() ) . ' | ';
		echo 'Tax class: ' . esc_html( $product->get_tax_class() );
		echo '</div>';
	}

	echo '</td></tr>';
}, 1 );

Best regards,
8Theme Team

Hello, Ole H. Lyth,

We have resolved this issue. Please check it at your convenience.

Best regards,
The 8Theme Team

The reason only two categories are displayed on the shop page is that the other categories do not contain any products. Empty categories are not shown on the shop page. Please add products to the empty categories and check the display again.

Best regards,
8Theme Team

Hello, ziga32,

Thank you for providing access. We have finally identified the issue. The tax settings in WooCommerce are configured correctly, and the theme also displays the tax when it is applied. However, in your case, all products (in the editor) are set to “Do not calculate tax.” Once this value is changed to “Taxable,” everything starts working properly. Please review the attached video for details.

We are also sending you the code for the child theme’s functions.php file. It displays on the checkout page whether the products added to the checkout have tax enabled.

Best regards,
8Theme Team

Hello, ziga32,

Thank you for the information. Everything is configured correctly in the admin panel. Unfortunately, the FTP access details you previously provided for this site are not working. In the private content section, we are sharing the same access details you provided earlier.

Best regards,
8Theme Team

You’re most welcome! Wishing you a wonderful day ahead.

We hope our theme is elevating your experience. If you could take a moment to leave us a glowing 5-star review on ThemeForest, it would mean the world to us. Your feedback is incredibly important and helps us continue to improve.

You can rate us here: https://themeforest.net/downloads

Should you have any other questions or require assistance, please don’t hesitate to contact us. Our dedicated support team is always here to help.

Hi there!

Thanks for using XStore.

We’ve reviewed your request and it requires custom development, which is outside Envato’s support policy. To get it done properly and on time, please submit it to our trusted partner WP Kraken:

You’ll get:

– fast quote & timeline
– turnkey implementation by a vetted team
– warranty on delivered work

We’re confident this will help—hope you can make use of it shortly.