Forum Replies Created

Viewing 30 posts - 5,791 through 5,820 (of 7,776 total)
1 2 3 … 193 194 195 … 258 259 260
  • Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Duarte,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #402107 Copied In reply to: Unable to use Live Paste from XStore, I know your server problem, but I need this feature
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, lyana,

    I hope this message finds you well. Could you please confirm if all caches have been effectively disabled? We have observed that issues related to the wishlist and other functionalities disappear after clearing the browser cache. However, these issues reappear after 2-3 page refreshes and persist until the next cache clearance.

    Thank you for your attention to this matter.

    Best Regards,
    8Theme’s Team

    #402090 Copied In reply to: quik view in wishlist page no working i got ajax error
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, veryvivid20,

    I hope this message finds you well.

    Regarding your query about WP-Cron, I would like to inform you that neither our theme nor any plugins utilize WP-Cron in any capacity.

    As for the AJAX requests, it is true that some of them originate from our theme. Primarily, these are related to the filters on the shop page, wishlist, compare list, and the quick view of products. However, there should not be an excessive number of these requests. If possible, we kindly ask you to track these requests. Additionally, it would be beneficial to monitor the requests related to WP-Cron.

    Thank you for your attention to this matter. Please do not hesitate to reach out if you require further assistance or have any more inquiries.

    Best Regards,
    8Theme’s Team

    #402085 Copied In reply to: My website is extremely slow on mobile, I have checked all settings
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Sam,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #402080 Copied In reply to: Border color modify
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Cr3atorf1lm,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #402077 Copied In reply to: issue with content above the category page
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, nirvana5,

    I hope this message finds you well.

    It appears that the function to write is being triggered upon selecting a color. We have implemented the following custom CSS:

    
.st-swatch-preview li, span.st-custom-attribute {
    user-select: none;
}

    Could you please verify its functionality at your earliest convenience?

    Best Regards,

    8Theme’s Team

    #402070 Copied In reply to: Once a Color swatch is clicked, a blinking vertical line is displayed in the swatch
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, MAHDAR,

    Regarding your query about lazy loading, unfortunately, there is no option to enable different types of loading for different images. Therefore, if you do not wish to use lazy loading for the header, you will need to disable it for the entire site.

    As for the Floating Navigation issue, we have not observed this problem on our end; everything appears to be functioning correctly. It’s possible that this issue may only be present in certain browsers. Could you please let us know which browser you are experiencing this issue with?

    Best Regards,
    8Theme’s Team

    #402064 Copied In reply to: lazy loading images (logo)
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Arnan,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #402062 Copied In reply to: How to collect mail adresses that can be exported (or API) to Sendgrid
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear finleydesign,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #402052 Copied In reply to: I give up, I can’t work out why a simple CSS to change font doesn’t work
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Duarte,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #402050 Copied In reply to: Menu image not aligned with the text in menu created with heather builder Elementor
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Ahmed,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #402029 Copied In reply to: Header import issue in niche market demo
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Ankit Khandelwal,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #402027 Copied In reply to: Writing content alignment as Justified as that it look evenly on field
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear goong,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #402007 Copied In reply to: Space layout in shop page, line space is too distance, How to fix??
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Nancy,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #402005 Copied In reply to: Targeting certain e-mail to attach file (e-mail id)?
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Khoosham,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #401995 Copied In reply to: Shop page not displaying products after upgrading to 9.13.4
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Elgaroe,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #401981 Copied In reply to: the slider image is not visible on mobile devices
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear jaij,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #401964 Copied In reply to: brand filter does not display products it shows no products found error
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear mnpiracha,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #401963 Copied In reply to: Please guide me to showcase recent reviews on my products on the front page.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Mohamed,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #401933 Copied In reply to: Woocommerce title height don’t work and theme option title line don’t work
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear shopsangam,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #401913 Copied In reply to: in every step either add product cart or place order or anything refesh , slider image showing
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear SOFIANE,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #401884 Copied In reply to: Problem display on safari browser and clic button on cart page and checkout page
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, lyana,

    We hope this message finds you well. It appears that there is a compatibility issue with the AJAX functions in the plugin. Our team is currently working diligently to resolve this matter. We will notify you as soon as the issue has been resolved.

    Best Regards,

    8Theme’s Team

    #401878 Copied In reply to: quik view in wishlist page no working i got ajax error
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear carlyliczyk,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #401875 Copied In reply to: Add the product price in between the variations selection and the add to cart button
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear shopsangam,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #401848 Copied In reply to: dom size issue in pagespeed and footer showing in pagespeed are diffrent
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Qilah,

    We have noticed that you are utilizing a device emulator. If possible, we would greatly appreciate it if you could share this emulator with us. We believe it could assist us in enhancing our services. However, we would like to inform you that the issues you are encountering do not occur on actual devices.

    Thank you for your cooperation.

    Best Regards,

    8Theme’s Team

    Files is visible for topic creator and
    support staff only.
    #401844 Copied In reply to: Need some fixing help on the Navigation bar for ipad view & mobile view
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear ahmed,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #401843 Copied In reply to: Issue with Image Path in Purchased Template
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear goong,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #401840 Copied In reply to: “Stretch row and content” Vertical menu are overlapping content
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, nirvana5,

    Thank you for reaching out to us with your concern. We have thoroughly investigated the issue you reported on Chrome versions 126.0.6478.115, 126.0.6478.116, and 126.0.6478.117, as well as in the incognito modes of these versions. We were unable to replicate the error you encountered.

    It’s possible that the issue might be caused by a browser extension. We recommend disabling any extensions and trying again to see if the problem persists.

    If you continue to experience difficulties, please let us know, and we will be happy to assist further.

    Best Regards,
    8Theme’s Team

    #401837 Copied In reply to: Once a Color swatch is clicked, a blinking vertical line is displayed in the swatch
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Invizion,

    I hope this message finds you well.

    We appreciate your feedback regarding the integration of the color attribute with the Enable Variation Swatches function. After a detailed review of the available options, we regret to inform you that currently, there are no alternative methods that support the simultaneous use of these features.

    We understand this may not be the resolution you were hoping for, and we continue to explore viable solutions. Should any developments occur, we will promptly inform you.

    Thank you for your understanding.

    Best regards,
    The 8Theme Team

    #401825 Copied In reply to: Enable Variation Swatches – Problem with filter with color
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Stathis Gazkas,

    Thank you for reaching out to us. We have addressed the issue you reported, and we kindly ask you to check if everything is now functioning as expected.

    Best Regards,
    8Theme’s Team

    #401823 Copied In reply to: Store page doesnt display correct the categories.
  • 1 2 3 … 193 194 195 … 258 259 260
    5,791–5,820 of 7,776 posts
Viewing 30 posts - 5,791 through 5,820 (of 7,776 total)
1 2 3 … 193 194 195 … 258 259 260