Andrew Mitchell

Hello, Bas Kling,

Thank you for reaching out and providing detailed information about the steps you’ve taken.

Regarding the Elementor plugin, I apologize for any confusion. Unfortunately, the theme package does not include the full licensed (Pro) version of Elementor. As an alternative, we recommend using the Pro Elements, which you can install via the plugin installation panel on your dashboard.

We understand this might not have been what you expected, and we appreciate your understanding. If you need further assistance or have any more questions, please feel free to contact us.

Best Regards,
8Theme’s Team

Hello, Festigift,

Thank you for reaching out to us. To address your query, please visit your Facebook Developer panel at:
https://developers.facebook.com/apps

Once there, you can check if the relevant application is activated. If you need any further assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

Hello, Zeeshan Ahmad,

I hope this message finds you well. Could you please provide a detailed description of the most recent actions or changes made on the website prior to the reoccurrence of the error?

Thank you for your cooperation.

Best Regards,
8Theme’s Team

Dear Irawan,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

Dear Adeeb Ahmed,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

Dear carlyliczyk,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

Dear markzz,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

We hope this message finds you well. We kindly request that you contact your hosting provider to obtain FTP access credentials. Additionally, we recommend disabling any third-party plugins temporarily to verify if the issue persists without their usage.

Best Regards,
8Theme’s Team

Dear Ilya,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

Hello, Zeeshan Ahmad,

We are pleased to inform you that the issue has been successfully resolved. Kindly verify at your earliest convenience.

Best Regards,
8Theme’s Team

Hello, Bagwani,

I hope this message finds you well. To prevent any issues with file overwriting during theme updates, it is essential to utilize a child theme. All modifications should be made within this child theme. For detailed guidance on setting up and using a child theme, please refer to the following documentation:
https://www.8theme.com/documentation/docs/child-theme/

Regarding the issue with the sale booster, it appears there is a problem that is preventing the saving of options. To diagnose and resolve this issue, we require FTP access. Please contact your hosting provider to obtain these credentials.

Should you need any further assistance or have any questions, please do not hesitate to reach out.

Best Regards,
8Theme’s Team

Hello, tdsportsx,

Thank you for reaching out. To assist you with the issues you’ve mentioned, we would need access to the admin panel and FTP. It appears that similar problems have been addressed in a recent update, which you can review here: https://patchstack.com/database/vulnerability/et-core-plugin/

Best Regards,
8Theme’s Team

Dear goong,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

Dear Adeeb Ahmed,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

Dear keengoo,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team