This topic has 4 replies, 3 voices, and was last updated 5 months, 2 weeks ago ago by Andrew Mitchell
the slider image is not visible on mobile devices
Hello, @Elgaroe,
Thank you for contacting us and for using XStore.
Upon reviewing your website, we have noticed that you are utilizing a Content Delivery Network (CDN), which appears to be causing caching issues. We kindly recommend that you clear the cache from the CDN and access your site using a fresh browser to see if the issue persists. For your reference, please view the image provided in the private content area:
Additionally, we observed that the slider image displays correctly in the customizer on your site, which further suggests that the problem may be related to caching. You can view the discrepancy in the image in private content area.
If the changes appear correctly in the Customizer but not on the live site, it is likely a cache issue. Ensuring that it functions correctly in the Customizer should reflect the same on the front end.
We trust that addressing these points will resolve the issues you are experiencing. Should you require further assistance or have any questions, please do not hesitate to contact us.
Best regards,
The 8Theme Team
gracias
Dear Elgaroe,
In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?
Click here to share your thoughts: https://themeforest.net/downloads
Being part of our community means a lot, and your feedback contributes immensely.
Best Regards,
The 8Theme Team
The issue related to '‘the slider image is not visible on mobile devices’' has been successfully resolved, and the topic is now closed for further responses