Andrew Mitchell

Dear CasperTextil,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

Dear ej820,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

Hello, Anime y Motto,

We are pleased to inform you that we have successfully resolved the issue with the categories on each page. Please take a moment to review the changes at your earliest convenience.

Additionally, we would like to emphasize that after adding a new category, it is necessary to clear the cache. This is important because WooCommerce caches the existing categories and the number of products within them.

Thank you for your attention to this matter.

Best Regards,

8Theme’s Team

Hello, feeldesign,

Thank you for providing us with the necessary access.

We have successfully resolved the issue with the YouTube iframe within an accordion. This fix will also be included in the upcoming update. Please review the solution at your earliest convenience and let us know if it meets your requirements.

Regarding the issue with image sizes on the blog, please provide us with access to the site experiencing this problem.

Best Regards,
8Theme’s Team

Dear Bas Kling,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

Dear zaid,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

Hello, Marco,

I hope this message finds you well.

We kindly request that you review the current operation of the categories to ensure they meet your expectations.

Additionally, we would like to inform you that we are updating our FTP access protocol. Moving forward, we will no longer support various systems for FTP access. Instead, FTP credentials should be provided in the following format:

– Protocol:
– Hostname:
– Directory:
– User:
– Password:

Alternatively, access can be granted via a PEM key, but without the use of third-party systems.

Thank you for your attention to this matter. We look forward to your feedback and continued cooperation.

Best Regards,
8Theme’s Team

Dear Elhadj07,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

Dear hafunerix,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

Dear Bas Kling,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

Hello, LVRB Love’s Rebel,

I hope this message finds you well.

We are ready to proceed with the necessary updates on your behalf. However, the FTP credentials previously provided are no longer functional. Could you please provide us with updated working FTP access details?
You will find additional details in the attached files. Once we receive the new credentials, we will gladly carry out the updates for you.

Should you prefer to make these updates yourself, please replace the following file:
wp-content/plugins/et-core-plugin/app/controllers/authorize.php
with the file from this link: https://we.tl/t-Wy5gkhoKWX

Additionally, please insert the following code into your wp-content/themes/xstore-child/functions.php:

add_filter('et_authorize_redirect', function ($page){
    return 'cart';
}, 1, 10 );

We appreciate your cooperation and look forward to your prompt response.

Best Regards,
8Theme’s Team

Hello, feeldesign,

I hope this message finds you well. We would like to inform you that the access credentials provided are suitable for the administrative panel, not for FTP. For further details, please refer to the attached files.

Best regards,

8Theme’s Team

Hello, LVRB Love’s Rebel,

To ensure the login functionality operates correctly, it is essential to maintain both links in the redirects within the Google console.

Additionally, to consistently redirect to the cart page, please replace the following file:

wp-content/plugins/et-core-plugin/app/controllers/authorize.php

You can download the new file from this link: https://we.tl/t-Wy5gkhoKWX

Furthermore, please insert the following code into the functions.php file of your child theme:

add_filter('et_authorize_redirect', function ($page){
    return 'cart';
}, 1, 10 );

Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Dear Awais Bhatti,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

Dear VincentC,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team