Categories Masonry not clickable on elementor

This topic has 5 replies, 2 voices, and was last updated 1 months, 1 weeks ago ago by Rose Tyler

  • Avatar: VincentC
    VincentC
    Participant
    June 14, 2024 at 17:28

    Hello,

    Is there a way to click anyway on the category masonry, so it redirects you to the category page? Now it only works with a view more button, however I want the whole image to be clickable.

    Kind Regards,

    Files is visible for topic creator and
    support staff only.
    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 14, 2024 at 17:45

    Hello, VincentC,

    Thank you for reaching out to us with your query.

    To assist you effectively, could you kindly provide temporary wp-admin and FTP access? This will enable us to thoroughly investigate and address your concerns.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Best Regards,
    8Theme’s Team

    Avatar: VincentC
    VincentC
    Participant
    June 14, 2024 at 17:50

    Hello,

    Please check private content area.

    Kind Regards,

    Please contact administrator
    for this information.
    Avatar: VincentC
    VincentC
    Participant
    June 14, 2024 at 20:20

    Hello,

    Is there any update on this?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 15, 2024 at 07:42

    Hello, VincentC,

    Reply times can vary from time to time and be up to 24 hours Monday – Friday and up to 48 hours on weekends, Sat-Sun. But is usually faster than that. Please, do not submit multiple topics for the same request, as this does not result in a faster response time.

    We’ve added custom CSS code https://prnt.sc/vVcmU5ikh1da Please clear cache and check the result.

    Best Regards,
    8Theme’s Team

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