Forum Replies Created

Viewing 30 posts - 4,411 through 4,440 (of 7,777 total)
1 2 3 … 147 148 149 … 258 259 260
  • Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Gaston Garcia,

    I hope this message finds you well.

    We have successfully identified the specific SVG files that are causing issues with the loading of the customizer. The problematic SVGs are those used in the “Hostinger” label. Details are provided in the attached files.

    Could you please temporarily disable this notification and check if the error persists?

    Best regards,
    8Theme’s Team

    Files is visible for topic creator and
    support staff only.
    #417487 Copied In reply to: I enter the purchase code for my product and it says it is incorrect.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Ankit Khandelwal,

    We regret to inform you that we are unable to disable the purchase code on account. As previously communicated, you are required to log in to your account, detach the purchase from the current account, and then attach it to the desired account where you intend to use it.

    Best Regards,
    8Theme’s Team

    #417485 Copied In reply to: Not able to use the purchase code as I have purchased
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear king457,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #417482 Copied In reply to: How to change the color of the product tittle(its not working)
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Ricardo,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #417457 Copied In reply to: add 4 additional tabs to the product page
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Ricardo,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #417456 Copied In reply to: problemas del boton add to cart cuando elijo un color en tienda
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear kevinkipngetich,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #417443 Copied In reply to: Am to unable to edit the cart page with elementor
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear elrincondelanena.moda@gmail.com,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #417423 Copied In reply to: Frase traducida mal al español en carro vacío
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Mario :),

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #417384 Copied In reply to: Error showing “no input in shipping field”
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Mario :),

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #417379 Copied In reply to: Getting fatal error on out of stock products
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear elrincondelanena.moda@gmail.com,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #417378 Copied In reply to: Frase traducida mal al español en carro vacío
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Tommy,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #417369 Copied In reply to: How to add product video to product detail page gallery
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Verno,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #417361 Copied In reply to: Checkout page, neither paypal or stripe are working
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear elrincondelanena.moda@gmail.com,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #417345 Copied In reply to: Frase traducida mal, no relaciona que es una tienda online
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear sektek,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #417340 Copied In reply to: How to Remove the Product Image’s Border
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear elrincondelanena.moda@gmail.com,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #417329 Copied In reply to: Algunos apartados en la web / tienda online no se traducen al español
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, carliczyk,

    Thank you for reaching out to us. Firstly, we would kindly request that you make corrections to the following overridden templates:

    – xstore-child/header.php
    – xstore-child/woocommerce/product-added-to-cart.php

    We appreciate your attention to this matter and look forward to your prompt action.

    Best Regards,
    The 8Theme Team

    Files is visible for topic creator and
    support staff only.
    #417315 Copied In reply to: Change product image by selecting only one attribute in woocommerce variable products
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, princewood,

    I hope this message finds you well. I am writing to inform you that due to the extensive range of functionalities and features unique to our theme, it inherently requires more resources compared to other themes. In an effort to optimize performance, we have temporarily disabled some features within the sale booster section. This adjustment is intended to reduce the overall load.

    Should you continue to experience any issues, please assist us by sending any relevant server logs. Specifically, we would appreciate logs that detail processes or queries that are consuming significant resources. This information will greatly aid us in resolving the issue more efficiently.

    Thank you for your understanding and cooperation.

    Best regards,
    8Theme’s Team

    Please contact administrator
    for this information.
    #417313 Copied In reply to: CPU Usage Very High with Only 2-3 clicks
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear ricky093,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #417311 Copied In reply to: Waiting list option is not working on the website
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Monique,

    Thank you for reaching out to us.

    First and foremost, we recommend that you update your theme to the latest version, 6.4.9. Additionally, please ensure that you update the plugins for WooCommerce and WooPress-core.

    After completing these updates, kindly check again to see if the issue persists.

    Best regards,
    The 8Theme Team

    #417310 Copied In reply to: Single product – view cart / checkout shortcut
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, scorpio_x73,

    Thank you for reaching out to us. We have noticed that the BeRocket filters are not visible within our mobile off-canvas sidebar. While we cannot guarantee support for all third-party plugins, we are committed to assisting you as much as possible.

    If you could provide us with FTP access, we would be able to investigate the possibility of integrating support for BeRocket filters. We will proceed with this if the required changes are solely on our end.

    Thank you for your understanding and cooperation.

    Best Regards,
    8Theme’s Team

    #417309 Copied In reply to: X-STORE & BEROCKET AJAX FILTERS PROBLEM WITH MOBILE
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Slava,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #417298 Copied In reply to: Additional tab in the XStore mobile menu is not turning off
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Fenyxweb,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #417283 Copied In reply to: Product Page Sidebar Problem and Logo Size ect.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Namekusei,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #417268 Copied In reply to: Update plugins to latest version critical error on website
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear hafunerix,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #417220 Copied In reply to: How to bold the text on the “Buy Now” button
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear creativesite,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #417216 Copied In reply to: Products per View is set to 24 but it only shows 4…
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear creativesite,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #417212 Copied In reply to: Sticky sidebar widget to the left side on the Single product page
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear creativesite,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #417209 Copied In reply to: All departments drop-down let it stay open
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear creativesite,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #417207 Copied In reply to: Where to change Load more button? I have changed it in Core plugin but..
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Creatica,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #417205 Copied In reply to: Different menu for mobile or disable Mega menu for mobile.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear creativesite,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #417203 Copied In reply to: Mobile logo, Coupon code button radius, Translation for Subtotal
  • 1 2 3 … 147 148 149 … 258 259 260
    4,411–4,440 of 7,777 posts
Viewing 30 posts - 4,411 through 4,440 (of 7,777 total)
1 2 3 … 147 148 149 … 258 259 260