Replies by Andrew Mitchell

Forum Replies Created

Viewing 30 posts - 4,381 through 4,410 (of 7,777 total)

← 1 2 3 … 146 147 148 … 258 259 260 →

Andrew Mitchell

Support staff

October 8, 2024 at 13:09

Hello, Mirko,

We would like to express our gratitude for providing us with the necessary access. We have implemented some changes and kindly request that you review them. Please ensure to clear your browser’s cache before doing so. Additionally, please note that the loading of the editor might take some time.

These fixes will also be included in the upcoming update.

Best Regards,

8Theme’s Team

Files is visible for topic creator and
support staff only.

#417800 Copied In reply to: Critical error in multisite wordpress intallation

Andrew Mitchell

Support staff

October 8, 2024 at 13:06

Dear luc,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#417799 Copied In reply to: Hide estimated delivery time on specific products

Andrew Mitchell

Support staff

October 8, 2024 at 13:00

Hello, scorpio_x73,

We sincerely appreciate the access you have provided. We will ensure to keep you informed of any updates as they occur.

Best Regards,
8Theme’s Team

#417796 Copied In reply to: X-STORE & BEROCKET AJAX FILTERS PROBLEM WITH MOBILE

Andrew Mitchell

Support staff

October 8, 2024 at 12:58

Hello, Ankit Khandelwal,

We regret to inform you that the purchase code you are attempting to enter is already associated with another account. Unfortunately, we are unable to provide the details of that account for security reasons.

To link this purchase code to your current account, please log into the account to which the code is currently linked. You can then detach it from that account via the administrative panel. Once this is done, you will be able to use the code with your current account.

Alternatively, you may consider using two separate accounts with different purchase codes.

Please note that we are unable to perform these actions on your behalf.

Thank you for your understanding.

Best Regards,
8Theme’s Team

#417795 Copied In reply to: Not able to use the purchase code as I have purchased

Andrew Mitchell

Support staff

October 8, 2024 at 12:54

Dear masterpiece,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#417793 Copied In reply to: Memory limit 128M not sufficient to run the page

Andrew Mitchell

Support staff

October 8, 2024 at 12:52

Hello, Clara A,

I hope this message finds you well. We are currently experiencing difficulty accessing your website, as we consistently encounter a “503 Service Unavailable” error. Could you please address this issue at your earliest convenience?

Thank you for your attention to this matter.

Best Regards,
8Theme’s Team

Files is visible for topic creator and
support staff only.

#417791 Copied In reply to: unable to edit any page using Elementor. I tried safe mode, but it doesn’t work.

Andrew Mitchell

Support staff

October 8, 2024 at 12:41

Hello, GreenLion,

We regret to inform you that the use of xstore brands and plugins such as WooCommerce product filters is not possible on our platform. However, we do offer a variety of filters, including both standard and AJAX-based sorting/filtering options, which may meet your needs.

Regarding the specific search functionality you mentioned, we currently do not support this feature. We invite you to submit a request for its implementation at our task board here:
https://www.8theme.com/taskboard/](https://www.8theme.com/taskboard/

Additionally, for any custom requirements, you are welcome to contact our customization department through the following link:
https://www.8theme.com/account/#etheme_customization_panel

We appreciate your understanding and are here to assist with any further inquiries you might have.

Best Regards,
The 8Theme Team

#417786 Copied In reply to: Setting up products using brands and categories

Andrew Mitchell

Support staff

October 8, 2024 at 12:07

Dear regencycigaremporium,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#417768 Copied In reply to: XStore’s Age Checker is Not Working Even If I Confirm I am Above 18

Andrew Mitchell

Support staff

October 8, 2024 at 11:21

Dear luc,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#417752 Copied In reply to: Page importer not working wpbackery builder

Andrew Mitchell

Support staff

October 7, 2024 at 23:44

Dear Edwin,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#417670 Copied In reply to: When clicking on product images it opens but there is no “x” to close the image

Andrew Mitchell

Support staff

October 7, 2024 at 21:08

Dear abdullah waheed,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#417662 Copied In reply to: buy now button not showing as intended in editing

Andrew Mitchell

Support staff

October 7, 2024 at 18:08

Dear creativesite,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#417645 Copied In reply to: Search Result site so all the products can be seen next to the fix open All department

Andrew Mitchell

Support staff

October 7, 2024 at 15:45

Dear Ricardo,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#417636 Copied In reply to: Rendering Issues on My E-commerce Site: Products Not Displaying Correctly in Microsoft Clarity

Andrew Mitchell

Support staff

October 7, 2024 at 15:33

Dear Francesco,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#417630 Copied In reply to: Change (on top page) main menu font color

Andrew Mitchell

Support staff

October 7, 2024 at 13:26

Dear king457,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#417593 Copied In reply to: shop banner changes not reflecting after publish

Andrew Mitchell

Support staff

October 7, 2024 at 12:56

Dear creatoys,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#417584 Copied In reply to: Related products broken in ver.3.9

Andrew Mitchell

Support staff

October 7, 2024 at 12:55

Dear creatoys,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#417583 Copied In reply to: Possible to change the advanced header search to another search plugin

Andrew Mitchell

Support staff

October 7, 2024 at 12:55

Dear creatoys,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#417582 Copied In reply to: Search in mobile and fixed header

Andrew Mitchell

Support staff

October 7, 2024 at 11:53

Dear creatoys,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#417572 Copied In reply to: Search result page no sidebar – versio 6.2

Andrew Mitchell

Support staff

October 7, 2024 at 11:53

Dear creatoys,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#417571 Copied In reply to: How to stop “Add to favorites” button redirecting to favorites page

Andrew Mitchell

Support staff

October 7, 2024 at 11:52

Dear creatoys,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#417569 Copied In reply to: Elementor header – Mobile menu, submenus not appearing

Andrew Mitchell

Support staff

October 7, 2024 at 11:11

Dear elrincondelanena.moda@gmail.com,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#417562 Copied In reply to: Como hacer la venta emergente más pequeña de las cookie

Andrew Mitchell

Support staff

October 7, 2024 at 10:51

Dear Ecobees Developer,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#417558 Copied In reply to: Need Solution for Importing Products with Brands via CSV

Andrew Mitchell

Support staff

October 7, 2024 at 10:42

Dear kevinkipngetich,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#417556 Copied In reply to: Elementor Not Allowing Cart Page Customization

Andrew Mitchell

Support staff

October 7, 2024 at 10:24

Dear cagdask,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#417549 Copied In reply to: Shop page layout issues and infinite scroll

Andrew Mitchell

Support staff

October 7, 2024 at 10:09

Dear elrincondelanena.moda@gmail.com,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#417545 Copied In reply to: No sale seguido el punto para elegir el tipo de envío.

Andrew Mitchell

Support staff

October 7, 2024 at 10:02

Dear king457,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#417541 Copied In reply to: How to disable home icon from header menu

Andrew Mitchell

Support staff

October 7, 2024 at 09:02

Dear AJ,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#417527 Copied In reply to: Theme Options Styling / Colour Keeps Loading – Cannot Edit

Andrew Mitchell

Support staff

October 7, 2024 at 08:48

Dear Juergen,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#417523 Copied In reply to: Changing to a new domain. Do we still have support?

Andrew Mitchell

Support staff

October 7, 2024 at 08:20

Dear king457,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#417516 Copied In reply to: unable to adjust social icon column gab(changes do not reflect)
← 1 2 3 … 146 147 148 … 258 259 260 →

4,381–4,410 of 7,777 posts

Viewing 30 posts - 4,381 through 4,410 (of 7,777 total)

← 1 2 3 … 146 147 148 … 258 259 260 →

Forum Replies Created

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