This topic has 6 replies, 3 voices, and was last updated 1 days ago ago by Andrew Mitchell
Hi,
I would need some help on:
How to keep All departments/categories open on all sites?
Do you know if this was added as a feature or if I can set it somehow?
Thank you!
Hello, @creativesite,
Thank you for contacting us and for using XStore.
We are pleased to inform you that the issue you reported has been successfully resolved. To ensure that the changes are reflected on your end, please clear your browser’s cache and then revisit your site.
For your reference, the resolution involved disabling the “For home page only” button located at: XStore > Theme Options > Header Builder > All Departments.
Additionally, we have provided a reference image in the private content area for your convenience.
Should you require any further assistance, please do not hesitate to contact us.
Best Regards,
The 8Theme Team
I cleared my browser’s cache and checked it on 2 different browsers but the All department area is closing when scrolling.
How could I make it stay open?
Thank you,
Barbara
Hello, @creativesite,
We would like to inform you that the issue you encountered was due to the sticky bottom header being enabled. We have now disabled this feature. You can verify this adjustment by navigating to XStore > Theme Options > Header Builder > Sticky Header in your admin panel.
Please ensure that you clear all cache on your browser to see the changes take effect.
Additionally, we regret to inform you that currently, there is no available option within the sticky header bottom settings to keep all departments permanently open.
We trust this information is useful to you. Should you have any further inquiries or require additional assistance, please do not hesitate to contact us.
Best regards,
The 8Theme Team
Thank you, I found and set it!
Dear creativesite,
We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.
Click here to rate now: https://themeforest.net/downloads
Thank you sincerely for your ongoing support!
Best Regards,
The 8Theme Team
The issue related to '‘All departments drop-down let it stay open’' has been successfully resolved, and the topic is now closed for further responses