Replies by Andrew Mitchell

Forum Replies Created

Viewing 30 posts - 4,351 through 4,380 (of 7,777 total)

← 1 2 3 … 145 146 147 … 258 259 260 →

Andrew Mitchell

Support staff

October 10, 2024 at 05:43

Dear Praveen senthil,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#418071 Copied In reply to: Filter in catgory in shop Page is not working

Andrew Mitchell

Support staff

October 9, 2024 at 19:04

Dear Elhadj07,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#418045 Copied In reply to: How to change the product page gallery view image size?

Andrew Mitchell

Support staff

October 9, 2024 at 17:44

Dear Ricardo,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#418040 Copied In reply to: It simply doesn’t matter the DEMOs, even with the minimum requirements

Andrew Mitchell

Support staff

October 9, 2024 at 16:18

Dear Goostaf,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#418030 Copied In reply to: Correct spacing between blocks in mobile version

Andrew Mitchell

Support staff

October 9, 2024 at 15:57

Dear creativesite,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#418024 Copied In reply to: Header choosen from Xtheme library, background image carousel

Andrew Mitchell

Support staff

October 9, 2024 at 15:49

Dear creativesite,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#418021 Copied In reply to: Decreasing distance between menu image and menu text

Andrew Mitchell

Support staff

October 9, 2024 at 15:48

Dear creativesite,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#418019 Copied In reply to: Hide VAT sections on Cart page, at the Total Cost

Andrew Mitchell

Support staff

October 9, 2024 at 15:47

Dear creativesite,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#418017 Copied In reply to: Remove this Shipping fee calculation link from the Cart page

Andrew Mitchell

Support staff

October 9, 2024 at 14:44

Dear sethr,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#418007 Copied In reply to: Control the order of the Product Reviews inside my product page tab?

Andrew Mitchell

Support staff

October 9, 2024 at 14:44

Dear sethr,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#418006 Copied In reply to: Image height issue on blog modules home page and on blog page (again), i’m sorry

Andrew Mitchell

Support staff

October 9, 2024 at 13:19

Dear hamza,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#417989 Copied In reply to: I make customizations on the home page or the header but not publeshed

Andrew Mitchell

Support staff

October 9, 2024 at 13:13

Dear Juergen,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#417987 Copied In reply to: I cannot edit our home page. Getting always critical wordpress error

Andrew Mitchell

Support staff

October 9, 2024 at 12:59

Dear regencycigaremporium,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#417980 Copied In reply to: While using XStore template, brands in products are showing up in column

Andrew Mitchell

Support staff

October 9, 2024 at 12:29

Dear AJ,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#417975 Copied In reply to: Sliding Menu Background Colour + Button Text Colour

Andrew Mitchell

Support staff

October 9, 2024 at 12:25

Hello, Tommy,

We regret to inform you that we are unable to grant access to our builds on Bitbucket. However, we kindly request that you submit your code to us via Trello. The link for submission will be provided in the private content section of this reply.

Thank you for your understanding and cooperation.

Best Regards,

8Theme’s Team

Please contact administrator
for this information.

#417974 Copied In reply to: new tag also added to modified products (not new added)

Andrew Mitchell

Support staff

October 9, 2024 at 12:02

Hello, Clara A,

We hope this message finds you well. We would like to inform you about the minimum server requirements necessary for the XStore theme and Elementor.

For detailed information regarding the XStore theme requirements, please visit the following link:
https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/
Additionally, you can check these requirements directly in WordPress under the Dashboard -> XStore -> System Status.

For the minimum requirements of Elementor, please refer to this link:
https://elementor.com/help/requirements/

Best Regards,
The 8Theme Team

#417967 Copied In reply to: unable to edit any page using Elementor. I tried safe mode, but it doesn’t work.

Andrew Mitchell

Support staff

October 9, 2024 at 11:49

Hello, Praveen senthil,

We are pleased to inform you that we have resolved the issue you reported. Please check to confirm that everything is functioning as expected. We kindly remind you to clear your browser’s cache before verifying to ensure that you are viewing the most recent changes.

Best Regards,
8Theme’s Team

#417966 Copied In reply to: Filter in catgory in shop Page is not working

Andrew Mitchell

Support staff

October 9, 2024 at 10:10

Hello, carliczyk,

Thank you for bringing this matter to our attention.

We would like to inform you that the swatches currently displayed on the single product pages are not our custom swatches but are generated by the “Variation Swatches for WooCommerce” plugin. This plugin overrides our settings and does not apply any configurations we have set for our swatches.

To address this issue, you have two options:
1. Enable the “Single Variation Image Preview” option within the plugin settings.
2. Switch to our custom swatches by configuring them appropriately. For guidance on how to do this, please refer to the following tutorial: https://www.8theme.com/documentation/xstore/video-tutotials/variation-swatches/

For your convenience, we have attached detailed files that should assist you in making these adjustments.

Best Regards,

The 8Theme Team

Files is visible for topic creator and
support staff only.

#417941 Copied In reply to: Change product image by selecting only one attribute in woocommerce variable products

Andrew Mitchell

Support staff

October 9, 2024 at 09:49

Hello, Nayyars Locks,

I hope this message finds you well.

We are writing to express our gratitude for providing us with the necessary access credentials. However, we are currently experiencing difficulties connecting to the FTP server. Each attempt results in the following error: “Connection timed out after 20 seconds of inactivity Error: Could not connect to server.”

Best regards,
8Theme’s Team

Files is visible for topic creator and
support staff only.

#417934 Copied In reply to: Showing There has been a critical error on this website.

Andrew Mitchell

Support staff

October 9, 2024 at 08:49

Dear regencycigaremporium,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#417916 Copied In reply to: Can we use our own graphics banner to your Xstore slider?

Andrew Mitchell

Support staff

October 9, 2024 at 03:15

Dear Verno,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#417869 Copied In reply to: Disable one single product page on my website

Andrew Mitchell

Support staff

October 8, 2024 at 22:14

Dear carliczyk,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#417861 Copied In reply to: Single Product thumbnail slider cutting off last image

Andrew Mitchell

Support staff

October 8, 2024 at 16:03

Dear sethr,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#417839 Copied In reply to: Blog editor > Elementor not loading correctly to create or edit any blog posts

Andrew Mitchell

Support staff

October 8, 2024 at 15:27

Dear creativesite,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#417832 Copied In reply to: On the Cart page some space under the header

Andrew Mitchell

Support staff

October 8, 2024 at 14:53

Dear sethr,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#417816 Copied In reply to: Age verify functionality broke after updating theme today

Andrew Mitchell

Support staff

October 8, 2024 at 14:06

Hello, Tom,

We hope this message finds you well. We are pleased to inform you that we have implemented certain fixes and would kindly ask you to verify their effectiveness at your earliest convenience. Please ensure to clear your browser cache before conducting the verification to see the changes accurately.

These fixes will also be included in the upcoming update.

Thank you for your attention and cooperation.

Best Regards,
8Theme’s Team

#417812 Copied In reply to: Quick View ‘Add to Cart’ button does not work for products of “Variable Product” data type ONLY

Andrew Mitchell

Support staff

October 8, 2024 at 13:49

Dear Goostaf,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#417808 Copied In reply to: How to return images to categories everywhere

Andrew Mitchell

Support staff

October 8, 2024 at 13:31

We are writing to inquire whether your server meets the minimum requirements for our theme and Elementor.
Additionally, if you are utilizing Elementor, we recommend disabling the header builder in the customizer and instead using the Elementor-based header builder.

Please note that using both builders simultaneously can significantly burden the server.

Best regards,
8Theme’s Team

#417806 Copied In reply to: unable to edit any page using Elementor. I tried safe mode, but it doesn’t work.

Andrew Mitchell

Support staff

October 8, 2024 at 13:14

Hello, Monique,

We hope this message finds you well. In light of our ongoing collaboration, we kindly request that you provide us with the FTP access.

Thank you for your attention to this matter.

Best Regards,
8Theme’s Team

#417803 Copied In reply to: Single product – view cart / checkout shortcut

Andrew Mitchell

Support staff

October 8, 2024 at 13:12

Hello, carliczyk,

I hope this message finds you well. We would like to inquire whether the issue with the attributes has been resolved following the recent template update.

Thank you for your attention to this matter.

Best Regards,
8Theme’s Team

#417801 Copied In reply to: Change product image by selecting only one attribute in woocommerce variable products
← 1 2 3 … 145 146 147 … 258 259 260 →

4,351–4,380 of 7,777 posts

Viewing 30 posts - 4,351 through 4,380 (of 7,777 total)

← 1 2 3 … 145 146 147 … 258 259 260 →

Forum Replies Created

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