Forum Replies Created

Viewing 30 posts - 4,141 through 4,170 (of 7,777 total)
1 2 3 … 138 139 140 … 258 259 260
  • Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Homeey,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #420560 Copied In reply to: Remove wordings from Single product page
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Owen,

    Thank you for your clarification. The current behavior of the ‘Apply all filters’ widget is designed as intended.

    However, we can offer a customization to make it dependent on the filter zone. To proceed with this, we would require FTP and admin access to your website. Additionally, it will be necessary to disable any caching and CDN services, if applicable.

    Best regards,
    8Theme’s Team

    #420559 Copied In reply to: One widget area behavior being affected by a different one
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear ahenseestudio,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #420551 Copied In reply to: Guest Purchase didn’t directed to Order Summary
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Martin,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #420536 Copied In reply to: Can not edit the search result in the layout
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear slw250@hotmail.com,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #420532 Copied In reply to: When tried to edit and save the menu it redirected to 404 page
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Abdul Moiz,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #420523 Copied In reply to: How to add custom complain page on my account page?
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Abdul Moiz,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #420522 Copied In reply to: For any out of stock product, out of stock message not showing on the product page
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Tommy,

    Thank you for reaching out to us. We would like to clarify a few details to better assist you:

    1) Does the issue occur on the shop page or with a specific element?
    2) If the issue is on the shop page, could you please specify what was used to build it? For example, was Elementor Builder or options from the Customizer used?
    3) If the issue is with a specific element, kindly indicate which element it is and which builder was used (Elementor, WPBakery Composer, or a shortcode).
    4) Please provide a link to the page where the issue is occurring.

    We appreciate your cooperation and look forward to resolving the issue promptly.

    Best regards,
    8Theme’s Team

    #420512 Copied In reply to: Inconsistency of review stars alignment and no controle options
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, hafunerix,

    Thank you for reaching out to us. Kindly provide the following information to assist us in resolving your issue:

    1) A link to the product you are experiencing problems with
    2) Access to the admin panel
    3) FTP access
    4) The version of the browser you are using
    5) The version of the operating system on your iPhone

    Best regards,
    8Theme Team

    #420509 Copied In reply to: The image in the photo gallery on the phone is very small after clicking on it
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, carliczyk,

    We have implemented some fixes, and kindly ask you to review them. The changes were made in the following file:

    /wp-content/plugins/et-core-plugin/packages/st-woo-swatches/public/js/frontend.min.js

    These updates will also be included in the next theme release.

    Best regards,
    8Theme Team

    #420503 Copied In reply to: Change product image by selecting only one attribute in woocommerce variable products
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, nirvana5,

    As far as we can see, you have replaced the product gallery with a third-party one (which is functioning). Could you please let us know if you plan to continue using it? Additionally, we would appreciate it if you could inform us which plugin provides this gallery.

    Best regards,
    8Theme’s Team

    #420500 Copied In reply to: Variation swatch don’t display corresponding images – Not fixed
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, veryvivid20,

    As we have not encountered similar issues with image loading on any of our clients’ websites or on our test servers, we kindly request the following access to your staging site in order to investigate the problem further:

    1) Links to the pages with the problematic images.
    2) Full access to the website’s admin panel.
    3) Full FTP access to the website.
    4) Full access to the database.

    We appreciate your cooperation and look forward to resolving this issue promptly.

    Best regards,
    8Theme’s Team

    #420493 Copied In reply to: Issue with database and ubn_options on xstore theme
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, carliczyk,

    Unfortunately, in order to properly configure the Variation Image Gallery, it is necessary to set up a gallery for each variation. In your case, we recommend using the images from the main gallery in the variation gallery.

    Best regards,
    8Theme Team

    #420492 Copied In reply to: Variation image gallery showing wrong images
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Stefano Valso,

    Thank you for reaching out to us. Please provide a link to your website as well as a video or screenshots of the issue related to the popup settings. Unfortunately, we do not currently offer such detailed customization options. However, you can submit a request via the following link for us to consider adding this feature in the future:
    https://www.8theme.com/roadmap/

    Alternatively, you may contact our customization department here:
    https://www.8theme.com/account/#etheme_customization_panel

    Best regards,
    The 8Theme Team

    #420489 Copied In reply to: Problema con “Promo Text” e “Popup Banner”
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear GBDesignStudio,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #420488 Copied In reply to: horizontal filters change toggle open/close status?
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, JiPanditJI,

    Thank you for providing the necessary access. We have resolved the issue with the admin panel, and the changes were made in the following file:

    /wp-content/themes/xstore/framework/version-check.php

    Regarding the mobile menu, could you please clarify what you mean by “there are no footer blocks visible”? Are you referring to the footer blocks of the website, the mobile menu displayed at the bottom, or something else?

    Best regards,
    8Theme’s Team

    #420481 Copied In reply to: I have updated the theme but the admin dashboard not at all working
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear GBDesignStudio,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #420471 Copied In reply to: how to set the shop filters to the same as your Kids toy Shop Demo?
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear GBDesignStudio,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #420455 Copied In reply to: change sales booster progress bar colour
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Cr3atorf1lm,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #420433 Copied In reply to: pagination for products in the category page is not working
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Cr3atorf1lm,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #420431 Copied In reply to: cannot modify search page from search icon
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Rodlens Hora,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #420430 Copied In reply to: For any out of stock product, out of stock message not showing on the product page
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear uttam pradhan,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #420383 Copied In reply to: How to remove this icon which is showing in page categories?? ( Ask an expert)
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Goostaf,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #420371 Copied In reply to: Some of the files in your child theme are not allowed to be modified. Please check and resolve any i
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Martin,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #420369 Copied In reply to: ajax search ar not working related to key words.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Jure,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #420331 Copied In reply to: Change position of product price in shop loop
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Cr3atorf1lm,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #420324 Copied In reply to: the widget filter products by brands not showing all brands
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Tommy,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #420255 Copied In reply to: Can not install plant store demo. All other demos are working fine
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear uttam pradhan,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #420230 Copied In reply to: How to change the slider background image
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear mark.tina313,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #420205 Copied In reply to: Figma / PSD file for Car parts demo to update and present to client first before development
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear carliczyk,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #420181 Copied In reply to: Change product image by selecting only one attribute in woocommerce variable products
  • 1 2 3 … 138 139 140 … 258 259 260
    4,141–4,170 of 7,777 posts
Viewing 30 posts - 4,141 through 4,170 (of 7,777 total)
1 2 3 … 138 139 140 … 258 259 260