Andrew Mitchell

Dear modestyestore,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

Hello, Stefano Valso,

We would like to inform you about an issue related to the French character ‘à’. As long as this character is present in the text, saving becomes impossible. Currently, the only solution to this problem is a custom code implemented in the child theme.

Here is the code we have added to the wp-content/themes/xstore-child/functions.php file:

add_filter( "theme_mod_promo_text_package", function($current_mod){
        if (defined( 'ICL_LANGUAGE_CODE' )){
            switch (ICL_LANGUAGE_CODE) {
                case 'fr':
                    $current_mod = array(
                        array(
                            "text" => "Choisissez le cadeau souhaité et nous nous occupons de la livraison.",
                            "icon" => "et_icon-gift",
                            "icon_position" => "before",
                            "link_title" => "",
                            "link" => ""
                        ),
                        array(
                            "text" => "Livraison gratuite à partir de 110 euros en UE",
                            "icon" => "et_icon-star",
                            "icon_position" => "before",
                            "link_title" => "Profitez-en maintenant !",
                            "link" => "https://www.limacdesign.com/fr/shop/"
                        ),
                        array(
                            "text" => "Vous souhaitez personnaliser et rendre votre accessoire unique ou vous avez des questions?",
                            "icon" => "et_icon-coupon",
                            "icon_position" => "after",
                            "link_title" => "Contactez-nous",
                            "link" => "https://wa.me/393889209306"
                        ),
                        array(
                            "text" => "Composez votre ensemble de bureau",
                            "icon" => "et_icon-gift",
                            "icon_position" => "before",
                            "link_title" => "En savoir plus",
                            "link" => "https://limacdesign.com/fr/product-category/office-and-meeting/office-desk-accessories/"
                        )
                    );
                    break;
                default:
                    // code...
                    break;
            }
        }
        return $current_mod;
    }, 101 );

Best regards,
8Theme’s Team

Dear modestyestore,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

Hello, modestyestore,

At the moment, the theme does not have this functionality. However, if you provide us with FTP access, we can perform a small customization and add a redirect to the homepage for you.

Best regards,
8Theme Team

Dear GBDesignStudio,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

Hello, MAHDAR,

Thank you for providing access. Unfortunately, we do not have similar code for this block, as it is entirely built using Elementor. We recommend using the WPML translation plugin to translate the static block used in this menu. You can find further details in the attached files.

Best regards,
8Theme Team

Hello, gmversion,

Thank you for reaching out to us.

We understand that you are experiencing issues with your website freezing during loading, and we are happy to assist you in finding the best configuration for optimal performance with our theme.

Based on your current hosting setup, we recommend the following stable configuration:

1. Operating System:
– Ubuntu: Version 20.04 LTS or higher
– AlmaLinux: Version 8 or higher

2. Web Server:
– Nginx: Version 1.18 or higher
– Apache: Version 2.4 or higher

3. Database:
– MySQL: Version 5.7 or higher
– MariaDB: Version 10.3 or higher

4. PHP:
– PHP: Version 7.4 or higher (preferably PHP 8.0 or 8.1 for better performance and security)

5. Additional Recommendations:
– PHP Extensions: Ensure that the following extensions are enabled: cURL, mbstring, zip, gd, intl, json, xml, and mysqli.
– Memory Limit: Set PHP memory limit to at least 256MB (512MB recommended for larger sites).
– Caching: Consider using a caching plugin or server-side caching (e.g., Redis or Memcached) to improve performance.

Please note that while these configurations are generally stable and recommended, the actual performance may vary depending on the specific needs of your website, including the number of visitors, installed plugins, and other factors.

If you continue to experience issues, feel free to provide us with more details, and we will be happy to assist further.

Best Regards,
8Theme’s Team

Dear saleh,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

Hello, Tomas,

Thank you for reaching out to us. Kindly provide us with the FTP access details.

Best regards,
8Theme Team

Dear saleh,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

Dear Mouenul,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

Dear Martin,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

Hello, MAHDAR,

We hope this message finds you well. Could you kindly provide us with new FTP access credentials? The ones previously provided are no longer functioning.

Thank you in advance for your assistance.

Best regards,
8Theme Team

Dear Mirko,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

Dear regencycigaremporium,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team