Forum Replies Created

Viewing 30 posts - 3,181 through 3,210 (of 7,777 total)
1 2 3 … 106 107 108 … 258 259 260
  • Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Abhijeet Kumar,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #430413 Copied In reply to: Clicking on SHOW LESS collapses the navigation menu
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Abhijeet Kumar,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #430408 Copied In reply to: “Return to Previous Page” link is scrolling down on the page and not navigating to previous page
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear sefat,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #430406 Copied In reply to: How can I show products Image in the checkout page?
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear sefat,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #430405 Copied In reply to: Product detail page multiple images overflow to the descriptions
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Chandru,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #430404 Copied In reply to: Slider not fit in column. Slider with is wider than column
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, shonakisam_98,

    We hope this message finds you well. As far as we can see, you currently have version 9.4.1 installed, while the latest available version is 9.4.6.

    Best regards,
    The 8Theme Team

    Files is visible for topic creator and
    support staff only.
    #430357 Copied In reply to: not all categories are present in mobile view menus
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, ziga32,

    Greetings! You can find the IP in the private content section.

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    #430356 Copied In reply to: Make unavailable attribute unclickable in certain combinations
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Alba Tech,

    We have noticed that the issue appears to be related to the caching of data within the admin panel, particularly with requests to external resources. For instance, there are frequent requests to check the relevance of plugins, which ideally should occur no more than once a week.

    To address this, we recommend disabling the automatic updates for both plugins and WordPress itself.

    Should you have any further questions or require assistance, please do not hesitate to reach out.

    Best regards,
    8Theme’s Team

    #430354 Copied In reply to: Consuming high CPU USAGE while accessing wp-admin
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Abhijeet Kumar,

    We are pleased to inform you that everything is now functioning properly. Additionally, we have made some adjustments to the filters, and they are now working correctly. We kindly ask you to review and verify the updates at your convenience.

    Thank you for your attention to this matter.

    Best regards,
    8Theme Team

    #430352 Copied In reply to: Unable to remove applied filter
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Abhijeet Kumar,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #430337 Copied In reply to: SHOW number of products functionality is not present for the mobile devices on search result page
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Rodrigo Carlos,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #430288 Copied In reply to: Menu icon does not appear in mobile header
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Rodrigo Carlos,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #430287 Copied In reply to: How do I change the title of the mobile menu tab?
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear sefat,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #430280 Copied In reply to: How can I built this kind of flip menu ?
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear sefat,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #430279 Copied In reply to: Brand name not showing in Products detail page
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Decor Amire Street,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #430251 Copied In reply to: Unable to add/update products and categories
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Abhijeet Kumar,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #430240 Copied In reply to: Unable to minimize/ close the image on product description page
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Abhijeet Kumar,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #430215 Copied In reply to: Add to Cart/ Out of Stock CTA/ button not appearing on Product listing page/ Search result page
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Abhijeet Kumar,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #430214 Copied In reply to: Sort is not working properly and hence sorted products are not being displayed as per the criteria
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear joebuston,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #430193 Copied In reply to: website is blank for some people when they land
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Boddicker,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #430164 Copied In reply to: Want to move “all ready have an account” to where the arrows points
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Abhijeet Kumar,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #430162 Copied In reply to: Incorrect naming/ functionality for “Browse Wishlist” button
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Thank you for providing the access details. However, we are unable to connect to the FTP server as we are encountering the following error: 

    Error:          Connection timed out after 20 seconds of inactivity
Error:          Could not connect to server
    Files is visible for topic creator and
    support staff only.
    #430157 Copied In reply to: Make unavailable attribute unclickable in certain combinations
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, shonakisam_98,

    Thank you for providing us with access. We have noticed that you are currently using an older version of the theme. Could you kindly update it to the latest version? Alternatively, please grant us permission to perform the update on your behalf.

    There is a possibility that the issue you reported has already been resolved in one of the recent updates.

    Best regards,
    8Theme Team

    #430153 Copied In reply to: not all categories are present in mobile view menus
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, MAHDAR,
    The swiperinit.min.js file is not an additional Swiper library; rather, it is an initialization file for the slider. This file is essential to ensure that the theme’s sliders function properly with the Elementor library. Unfortunately, it cannot be omitted.

    Best regards,
    The 8Theme Team

    #430152 Copied In reply to: Disabling Extra Swiper
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, ziga32,

    Thank you for your message. However, we are unable to replicate the issue on our end. Could you please provide us with a link to the product featured in the video, as well as FTP access?

    Best regards,
    8Theme’s Team

    #430150 Copied In reply to: Make unavailable attribute unclickable in certain combinations
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Alyan,

    We are pleased to inform you that we have released a special patch, No. 9468512, which is designed to resolve the issue you have been experiencing. We kindly ask you to install the patch and enable the corresponding option.

    Should you have any questions or require further assistance, please do not hesitate to reach out to us.

    Best regards,
    The 8Theme Team

    Files is visible for topic creator and
    support staff only.
    #430149 Copied In reply to: Color filter is not working in my xstore theme
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Abhijeet Kumar,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #430136 Copied In reply to: Base level product is added to wishlist and not the chosen variant
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Istos,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #430124 Copied In reply to: Problem with products images in my site.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Eduardo,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #430121 Copied In reply to: The site not looking like the preview when installing a demo
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear stemalo,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #430120 Copied In reply to: Translation is not working correct on my site.
  • 1 2 3 … 106 107 108 … 258 259 260
    3,181–3,210 of 7,777 posts
Viewing 30 posts - 3,181 through 3,210 (of 7,777 total)
1 2 3 … 106 107 108 … 258 259 260