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White / Blank Page - by cymaticaudio - on WordPress WooCommerce support

This topic has 26 replies, 3 voices, and was last updated 8 years, 2 months ago ago by Eva Kemp

Eva Kemp

Support staff

January 27, 2016 at 20:08

Hello,

I’ve sent old Woocommerce version to your email address. Upload it via FTP in wp-content/plugins directory.

Regards,
Eva Kemp.

#110370 Copied

cymaticaudio

Participant

January 30, 2016 at 01:50

ERROR is back unable to check out

and this plugin need to update

Ultimate Addons for Visual Composer
Video Tutorials | Deactivate | Edit | Settings
Includes Visual Composer premium addon elements like Icon, Info Box, Interactive Banner, Flip Box, Info List & Counter. Best of all – provides A Font Icon Manager allowing users to upload / delete custom icon fonts.

Version 3.14.1 | By Brainstorm Force | Visit plugin site
There is a new version of Ultimate Addons for Visual Composer. Check 3.15.0 update details or view Changelog here

#110836 Copied

cymaticaudio

Participant

January 30, 2016 at 02:14

Also When you hover on the cart in the header the drop down box is blank even tho i have 3 items in the cart. each time that happens the checkout doesnt work

#110837 Copied

Eva Kemp

Support staff

January 30, 2016 at 09:40

Hello,

We’ve released new theme version 2.6 which is compatible with Woocommerce 2.5 version.
Please update the theme.
Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

Also I’ve sent new version of Ultimate VC Addons plugin to your email address.
Please check it.

Regards,
Eva Kemp.

#110857 Copied

cymaticaudio

Participant

January 30, 2016 at 17:24

Did as instructed but still having same issues 🙁 and this has been happening for too long now can u log in and try to find the issue please.

#110902 Copied

Eva Kemp

Support staff

February 1, 2016 at 10:56

Hello,

Now credentials to wp-admin panel are incorrect.
Please check them and provide correct FTP details too.

Regards,
Eva Kemp.

#111024 Copied
Tagged: blank, page, templates, white, woocommerce, wordpress
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