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Product Archive Builder Template Visual Edit

This topic has 4 replies, 3 voices, and was last updated 1 weeks, 2 days ago ago by Jack Richardson

Darren Forde

Participant

April 23, 2024 at 17:29

Hello, how do I edit a Product Archive Builder Template in a visual mode. Currently the edit page looks one way and the live page looks different (see attached screenshots). Thank you

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#392699 Copied Theme version: 9.3.1

3 Answers

Tony Rodriguez

Support staff

April 24, 2024 at 03:51

Hello, @Darren Forde,

We recommend that you clear your browser cache and attempt to access the site again. Alternatively, you may try accessing it with a different browser to see if the issue persists.

Additionally, we encourage you to consult our theme documentation, which can be found here: https://xstore.helpscoutdocs.com/article/191-xstore-products-archive-builder-with-elementor

We hope this information proves helpful to you.

If the issue persist, we would appreciate it if you could create temporary wp-admin access and share the details via the private content area. This will allow us to review your settings and better understand the issue at hand and help you.

We kindly recommend that you take a complete backup of your site before proceeding.

Best regards,
The 8Theme Team

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Darren Forde

Participant

April 24, 2024 at 09:29

Hi Tony, thanks for you response. Unfortunately clearing the cache has not made a difference. I have also read your article. The issue is similar to a previous topic I had regarding archive builders here: https://www.8theme.com/topic/problem-with-archive-products-widget-in-xstore-builder-product-archive-template/#post-385740

The issue this time is with the Default Products Archive #11712. The other archive templates are ok. This default archive builder is loading for every product archive page that does not have a template assigned to it so I need to be able to customise it to be consistent with the others and because I have a large amount of categories that I cannot create a template for all each individually.

Login details are provided in the private area. Thanks.

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#392768 Copied

Jack Richardson

Support staff

April 24, 2024 at 13:44

Hello @Darren Forde

We’ve identified the main issue causing the inactive widgets in the Elementor Archive editor. It appears that the settings in your Theme Options, specifically under WooCommerce -> Product Catalog, are impacting the visual display. You can access these settings here: [Theme Options -> WooCommerce -> Product Catalog](https://prnt.sc/5AH88Ut9P72T).

To resolve this issue, we recommend adjusting the settings to display either products or products + categories, as shown in these screenshots: [Screenshot 1](https://prnt.sc/GD268skjvHEX). Once you make this adjustment, you should be able to view all widgets correctly in the editor mode, as demonstrated here: [Screenshot 2](https://prnt.sc/n0dl34a6q-xC).

Additionally, we highly recommend conducting your development processes on a staging website rather than directly on the live site. This approach allows you to make and test changes in a controlled environment without affecting the live site’s performance or user experience. Once you’ve successfully completed your development and testing, you can then migrate the changes to your live website.

We hope this information helps resolve the issue you’re experiencing. Please let us know if you have any further questions or if there’s anything else we can assist you with.

Waiting for your response.

Kind regards, Jack Richardson

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Tagged: customizable woocommerce themes, online store design, product archive builder, visual edit template, woocommerce themes, wordpress ecommerce templates, wordpress shopping themes
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