Hello @Pablostevens,
Thank you very much for your kind words, and for the detailed video explanation. Strange, but we do not see mentioned problems on our test site. Could you, please create a staging site (a full copy of the live site), and provide temporary wp-admin and FTP access, so we can do tests there?
Or provide your Theme Options file first, and we will import it on our site and check the result. Go to Theme Options > Import/Export > Export file > upload the file on a filesharing service and provide the URL via the Private Content area.
Regards