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Content Area Part and Jumping While Mouse Scrolls Down

This topic has 9 replies, 3 voices, and was last updated 1 weeks, 4 days ago ago by Andrew Mitchell

Akif Mücahitoğlu

Participant

May 6, 2024 at 00:40

Hi. I have 2 problems and there is nothing left that I haven’t written down. Even though I followed all the suggestions, the problem was not solved.

Firstly, when I enter the editing area of my website, a place called “content area” appears. There is no such area in either the “navigator” section or the “templates” section. I’m adding a pic, I’d appreciate it if you look it, I want to remove it.

Secondly, when I scroll down my website with the mouse, when it reaches the middle of the page, it does not scroll stably, it jumps. It’s like this on every page on this website. I leave the link of my site, you will see the same thing when you try it. How can I solve this?

My Website: http://www.mujewer.com

3. The slider and product grid sections I added to my homepage appear on every page instead of appearing only on the homepage. Categories, basket etc. How do I edit this to be visible only for the homepage?

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support staff only.

#394057 Copied Theme version: 9.3.8

8 Answers

Rose Tyler

Support staff

May 6, 2024 at 09:40

Hello,

Thank you for contacting us and for using XStore.

Could you please provide temporary wp-admin access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

#394101 Copied

Akif Mücahitoğlu

Participant

May 6, 2024 at 15:23

Hello, sure..

To see the “Content area” section, just follow the steps below,

Xstore Builder > Via Elementor

Apart from that, I would appreciate it if you could also check the problems I mentioned.

Content is visible for topic creator and
support staff only.

#394156 Copied

Rose Tyler

Support staff

May 6, 2024 at 15:53

Hello,

We appreciate your prompt response.

1/ “Firstly, when I enter the editing area of my website, a place called “content area” appears. There is no such area in either the “navigator” section or the “templates” section. I’m adding a pic, I’d appreciate it if you look it, I want to remove it.” – please watch this video https://youtu.be/2BDMGGzimb0?feature=shared As you can see, in XStore Builders > Header > Va Elementor, and in Footer Builder the content area is displayed and this is correct behavior, not a bug.

2/ “it does not scroll stably, it jumps” -please record a video for a better understanding.

3/ You added to content in the header https://prnt.sc/dKeRjZuO0rbA and it is shown for the entire site https://prnt.sc/h31TXhH4x3Uj Please remove this content from the header area https://xstore.helpscoutdocs.com/article/212-new-xstore-header-builder-with-elementor , and add it for Home page only (go to Dashboard > Pages > find Home page and click on edit page using Elementor, or click here https://prnt.sc/YbSn1kbUiEiG ).

Best Regards,
8Theme’s Team

#394159 Copied

Akif Mücahitoğlu

Participant

May 6, 2024 at 18:10

I’m gonna look your advice.

This one is a recording of Content Area part.
https://go.screenpal.com/watch/cZh1DPVMKPG

This one is a screen recording of the page jumping while scrolling down.
https://go.screenpal.com/watch/cZh1b6VMKSi

#394172 Copied

Rose Tyler

Support staff

May 7, 2024 at 08:22

Hello,

We appreciate your prompt response.

You added to content in the header https://prnt.sc/dKeRjZuO0rbA and it is shown for the entire site https://prnt.sc/h31TXhH4x3Uj Please remove this content from the header area https://xstore.helpscoutdocs.com/article/212-new-xstore-header-builder-with-elementor , and add it for Home page only (go to Dashboard > Pages > find Home page and click on edit page using Elementor, or click here https://prnt.sc/YbSn1kbUiEiG ).

This should solve the scrolling issue too.

Best Regards,
8Theme’s Team

#394221 Copied

Akif Mücahitoğlu

Participant

May 7, 2024 at 16:11

Hello again. I removed the Header and added it only to the Home Page and the scrolling problem was solved. Thank you very much for your help 🙏🏻

#394317 Copied

Rose Tyler

Support staff

May 7, 2024 at 16:24

Hello,

You’re welcome!

Best Regards,
8Theme’s Team

#394319 Copied

Andrew Mitchell

Support staff

May 7, 2024 at 16:30

Dear Akif Mücahitoğlu,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#394321 Copied
Tagged: content area part, dynamic scrolling, engaging scrolling effects, interactive wordpress templates, jumping mouse scrolls, responsive woocommerce themes, woocommerce wordpress themes
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Content Area Part and Jumping While Mouse Scrolls Down

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