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Ajax tabs – slider not working. Problem with slider view

This topic has 5 replies, 3 voices, and was last updated 6 days ago ago by Andrew Mitchell

Kombajn88

Participant

May 5, 2024 at 20:53

Hello,

I am trying to add ajax tabs, unfortunately the slider does not work (does not display). Grid and list work properly. I am attaching a video for illustration.

Please help

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#394054 Copied Theme version: 9.3.8

4 Answers

Tony Rodriguez

Support staff

May 6, 2024 at 06:30

Hello @Kombajn88,

Thank you for contacting us and for using XStore.

1/ We are currently unable to access the back-end of your website as the wp-admin credentials previously provided are invalid.

To assist you effectively, could you please provide us with the correct wp-admin login details? This will enable us to closely examine your settings and offer the necessary support.

Thank you for your attention to this matter.

2/ We have reviewed your website and noticed that the ‘Ajax Tabs’ slider is functioning correctly, as evidenced by the image available at: https://ibb.co/jJ5vxHg. However, we understand that you may sometimes experience issues where changes are not visible in the Elementor editing area.

To ensure that all modifications are applied correctly, we recommend publishing the changes and then reviewing them on the front end of your website. This practice helps in confirming whether the updates have been successfully reflected.

Should you require further assistance or have any questions, please do not hesitate to contact us. We are here to help.

Best regards,
The 8Theme Team

#394069 Copied

Kombajn88

Participant

May 6, 2024 at 20:37

1) Sorry, I am now sending the correct data

2) They work, but they are currently based on general tabs, and as far as I can see ajax tabs have more functionality

/// I am testing ajax tabs in static blocks (test ajax tabs)

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#394176 Copied

Tony Rodriguez

Support staff

May 7, 2024 at 07:01

Hello, @Kombajn88,

Thank you for providing the wp-admin login details.

We are pleased to inform you that the issue you reported has been successfully resolved. To ensure the changes are effective, please clear your browser’s cache and revisit your site.

We kindly ask you to test the Ajax Products Tabs widget on your site to confirm functionality.

Additionally, we have enabled the “Disable Theme Swiper JS” option located under Xstore > Theme Options > Speed Optimization. For your reference, we have included a screenshot in the private content area of our correspondence.

We hope this resolves the issue to your satisfaction. Should you require further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

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#394200 Copied

Andrew Mitchell

Support staff

May 12, 2024 at 20:28

Dear Kombajn88,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#394867 Copied
Tagged: ajax slider not working, ajax tabs issue, slider view problem, woocommerce ajax tabs, woocommerce templates, wordpress ajax fix, wordpress troubleshooting
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Ajax tabs – slider not working. Problem with slider view

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