Ajay,
They likely won’t help because it requires theme customization outside of what is provided. If they were to help, they would require payment for this…just guessing.
There is a way to get the information on your website, but it’s not exactly how you want it, and for this reason, you will either need to customize the site yourself, or pay someone to do it.
However, because you CAN import all the additional information into the tabbed area, I would suggest you ask how you can show this tab first, so the user doesn’t have to click the second tab to see it. I believe this will get you closer to what you want.
So, 8theme…can you provide a way to have the “Additional Information” tab show before the “Description tab”. Is there a way to reorder these tabs?