Forum Replies Created

Viewing 30 posts - 2,371 through 2,400 (of 13,902 total)
1 2 3 … 79 80 81 … 462 463 464
  • Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Nirmalya,

    Thank you for contacting us and for using XStore.

    You need to use one of these plugins Dokan, MultivendorX, WCFM.
    Read the description of plugins > Select/use only 1 plugin > follow the documentation of it to achieve the desired result.

    We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

    Best regards,
    8Theme’s Team

    #429270 Copied In reply to: how to set up this page. can you give me a tutorial
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Nirmalya,

    Thank you for contacting us and for using XStore.

    We have reviewed the screenshot you provided, and it appears to display the main menu. To make changes to your menus, please follow these steps:

    1. Navigate to your WordPress dashboard.
    2. Go to **Appearance > Menus**.
    3. Select the **Main Menu**.
    4. From there, you can add or remove menu items according to your requirements.
    5. Once you have made the desired changes, be sure to save the settings.

    We hope this information is helpful. Should you have any further questions or need additional assistance, please do not hesitate to contact us.

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    #429269 Copied In reply to: How to delet or add a new itmes in here
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Ankit Khandelwal,

    Thank you for your response.

    We are pleased to inform you that your issue has been resolved. Kindly clear your browser cache and revisit your website to verify the changes.

    As requested, we have disabled the sticky header option under XStore > Theme Options > Header builder > Header sticky on your website.

    Should you have any further questions or require additional assistance, please do not hesitate to reach out.

    Best regards,
    The 8Theme Team

    #429268 Copied In reply to: Few correction are needed in the page as per screenshot
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Aya Mohamed,

    Thank you for your response.

    Could you please test if the same issue occurs when using a default theme, such as Storefront? (Appearance > Themes).

    We strongly recommend that you create a complete backup of your site before proceeding with these steps.

    If the behavior continues regardless of the theme being used, it suggests that the problem may not be related to the theme itself. In this case, we would recommend you contact support of woocommerce plugin – https://wordpress.org/support/plugin/woocommerce/

    Thank you for your understanding.

    Best regards,
    8Theme Team

    #429266 Copied In reply to: Registration problem at my website for new clients
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Ankit Khandelwal,

    Thank you for reaching out to us with your concern.

    We are pleased to inform you that your issue has been successfully resolved. Kindly revisit your site after clearing your browser cache to ensure the changes are reflected properly.

    To address the issue, we made the following adjustments:
    – Edited the page using Elementor.
    – Updated the page settings by selecting the “Elementor Full Width” layout.
    – Saved the changes accordingly.

    For your reference, we have provided images in the private content area to guide you further.

    Should you have any additional questions or require further assistance, please do not hesitate to reach out.

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    #429232 Copied In reply to: Few correction are needed in the page as per screenshot
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @uttam pradhan,

    We kindly request you to try adding the following custom CSS code by navigating to **XStore > Theme Options > Theme Custom CSS > Global CSS**. 

    /* Style links within paragraphs and list items inside the .content class */
.content p a:not(.Teckshop-rp-link),
.content li a:not(.Teckshop-rp-link) {
    color: #c19b61 !important; /* Change link color */
    text-decoration: underline !important; /* Add underline */
}

/* Style visited links within paragraphs and list items inside .content */
.content p a:not(.Teckshop-rp-link):visited,
.content li a:not(.Teckshop-rp-link):visited {
    color: #c19b61 !important;
    text-decoration: underline !important;
}

/* Add hover effect for links within paragraphs and list items inside .content */
.content p a:not(.Teckshop-rp-link):hover,
.content li a:not(.Teckshop-rp-link):hover {
    color: #d4af7a !important; /* Lighter color on hover */
    text-decoration: none !important; /* Remove underline on hover */
}

    We hope this solution proves helpful.

    Additionally, we kindly ask that you create a new topic for each new issue on our support forum. This will help us ensure a smoother process and provide you with prompt assistance.

    Thank you for your understanding.

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    #429210 Copied In reply to: Header is not inserting, please have a look and resolve this issue
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @novagyan,

    Thank you so much for purchasing our theme and contacting our support center.

    Could you kindly provide the URL of the page where you would like the search bar removed from the cart layout? Additionally, please share your site’s WordPress admin access details in the private content area so that we can review your settings more closely and assist you effectively.

    We look forward to your response.

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    #429201 Copied In reply to: how to remove search bar on cart layout ?
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @sefat,

    Thank you for contacting us and for using XStore.

    Please try to add the next code in XStore > Theme Options > Theme custom CSS > Global CSS.

    .single-product ul.st-swatch-size-large li.type-image {
    width: 100px;
    height: 100px;
}

    We hope this information is helpful.

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
    #429200 Copied In reply to: How to increase the Variations product image size ?
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @iddy,

    Thank you for contacting us and for using XStore.

    Loco translate plugin is used for only a single language, If you want to use your site in a multilanguage, then you have to use WPML (paid) or Polylang plugin (free) as per your requirements: https://www.8theme.com/documentation/xstore/theme-translation/
    Or read this article – https://colorlib.com/wp/wordpress-multilingual-plugins/

    We hope this information is helpful. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

    Best regards,
    8Theme’s Team

    #429199 Copied In reply to: Translate dosent show after uploading them
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @uttam pradhan,

    Thank you for contacting us and for using XStore.

    We have thoroughly reviewed your website and are pleased to inform you that no issues were identified. Additionally, we have successfully added a new header using the XStore Header Builder via Elementor.

    For your reference, we have included images in the private content area to illustrate the changes made.

    We kindly encourage you to review our theme documentation for further guidance: https://www.8theme.com/documentation/xstore/xstore-builders/new-xstore-header-builder-with-elementor/

    Should you have any questions or require further assistance, please do not hesitate to reach out.

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    #429198 Copied In reply to: Header is not inserting, please have a look and resolve this issue
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Aya Mohamed,

    We have thoroughly reviewed your website and did not identify any issues. Additionally, we have created a user account on your website for your reference.

    Kindly refer to the attached image in the private content area for further details.

    To proceed, we recommend clearing your browser cache and registering a user account.

    We trust this information will be helpful. Should you have any further questions or require assistance, please do not hesitate to reach out.

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    #429197 Copied In reply to: Registration problem at my website for new clients
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @uttam pradhan,

    You can create a course-selling page using XStore. For example, you may refer to the following demo:
    https://xstore.8theme.com/elementor/demos/online-courses/product/database-sql-for-computer-science-technologies/

    Additionally, we have recorded a video for your reference. Kindly take a moment to watch it. The video link has been provided in the private content area.

    Should you have any questions or require further assistance, please do not hesitate to reach out.

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    #429196 Copied In reply to: Please remove the unnecessary details in checkout page
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @sefat,

    We would like to inform you that XStore widgets, filters, and all other default WooCommerce filter widgets are designed to function exclusively within the shop page sidebar and shop filters widget areas. Unfortunately, these widgets will not operate outside of the shop page or category pages, as this is the standard functionality of the WooCommerce plugin.

    If you wish to include a sidebar with category and filter items specifically based on “On Sale Products,” this would require additional code customization. Additionally, for any custom requirements, you are welcome to contact our customization department through the following link:
    https://www.8theme.com/account/#etheme_customization_panel

    Should you have any further questions or require assistance, please do not hesitate to contact us.

    Best regards,
    The 8Theme Team

    #429195 Copied In reply to: Want to create a campaign page/category where want to show only which products has sale price.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Boddicker,

    We would like to inform you that the custom CSS code has been updated. Kindly clear your browser cache and review the changes on your website at your earliest convenience.

    For your reference, please see the image provided in the private content area.

    Should you have any questions or require further assistance, please do not hesitate to reach out to us.

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    #429194 Copied In reply to: Wrong colors on newsletter infobox at bottom
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Tarique,

    Thank you for your response.

    1/ You can edit the header under XStore builders > Header builder via Elementor. Please read our theme documentation here: https://www.8theme.com/documentation/xstore/xstore-builders/new-xstore-header-builder-with-elementor/

    2/ In order to display multiple currencies on your website, we recommend using the WooCommerce Currency Switcher plugin. Our theme is fully compatible with this plugin and you can configure it on your site according to your needs. The plugin documentation will provide you with the necessary instructions to display and use multiple currencies for your products.

    Plugin Link: https://wordpress.org/plugins/woocommerce-currency-switcher/

    Please read and follow the steps written in our theme documentation here: https://www.8theme.com/documentation/docs/xstore-currency-switcher/

    We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

    Best regards,
    The 8Theme Team

    #429175 Copied In reply to: how to add new widgets in the Xstore theme
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Martin,

    Thank you for contacting us and for using XStore.

    We have thoroughly reviewed your website and did not identify any issues on our end. It appears that the problem may be related to a cache issue on your side. For your reference, we have provided an image in the private content area.

    To resolve this, we kindly recommend the following steps:
    1. Clear your browser cache.
    2. Temporarily deactivate any caching plugins and server-side caching on your website.
    3. Check the website again to see if the issue persists.

    We hope these suggestions are helpful. Should you require further assistance, please do not hesitate to reach out.

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    #429174 Copied In reply to: Clearing selected variations on single product page
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Boddicker,

    We are pleased to inform you that your issue has been resolved. Kindly check your website after clearing your browser cache to ensure the changes are reflected.

    To address the issue, we have added custom CSS code under **XStore > Theme Options > Theme Custom CSS > Global CSS**.

    Additionally, we have provided an image in the private content area for further clarification.

    Should you have any further questions or require additional assistance, please do not hesitate to reach out.

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    #429173 Copied In reply to: Wrong colors on newsletter infobox at bottom
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Boddicker,

    Thank you for your response.

    We are currently unable to view the white box with white text in the footer of the front page on the website (filmkiosken.dk). For your reference, we have included an image in the private content area.

    Could you kindly review this on your end and provide us with further clarification on how this issue appears from your perspective?

    We appreciate your assistance and look forward to your response.

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    #429166 Copied In reply to: Wrong colors on newsletter infobox at bottom
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @narmutoys,

    Thank you for your response.

    We are pleased to inform you that your issue has been resolved. Kindly clear your browser cache and revisit your site to verify the changes.

    To address the issue, we have added custom CSS code under **XStore > Theme Options > Theme Custom CSS > Global CSS**. This solution has been implemented globally and should now work seamlessly across your site.

    Should you have any further questions or require additional assistance, please do not hesitate to reach out.

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    #429156 Copied In reply to: Mobile categories 2 Coloum not work i want it
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Boddicker,

    Thank you for contacting us and for using XStore.

    Could you kindly provide us with the URL of the page where the incorrect colors appear on the newsletter infobox at the bottom? This will allow us to review the issue and assist you more effectively.

    Thank you for your cooperation.

    Best regards,
    The 8Theme Team

    #429149 Copied In reply to: Wrong colors on newsletter infobox at bottom
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @raj,

    Thank you for contacting us and for using XStore.

    We are pleased to inform you that we have added a banner image to your website. To provide you with a clear understanding of the update, we have recorded a video for your reference. You can find the video link in the private content area.

    Should you have any questions or require further assistance, please do not hesitate to reach out to us.

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    #429143 Copied In reply to: How to add like that banner on our website ??????????????????????????
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @abder,

    Thank you for contacting us and for using XStore.

    We have checked your website and found that the server responded with a status of 500 ().

    1/ 500 (Internal Server Error). You need to contact your hosting provider support regarding this issue as it’s related to server configuration.

    It is independent of our theme. Please contact your service provider and ask them to fix it.

    Additionally, please read Elementor documentation here: https://elementor.com/help/500-error/

    2/ Please Check System Requirements:

    Ensure that your web hosting environment meets the minimum requirements for the XStore theme. Please increase the memory limit as (512M) and max execution time 300 & max input vars minimum 4000 -Check the image for specific requirements here: https://ibb.co/tZwzJSv

    We kindly request that you, Please use PHP version 8.0, 8.1 or 8.2

    For this please contact your service provider and ask them to fix it.

    After that, Please clear your browser cache and recheck again.

    We hope this helps. Should you have any further inquiries or require additional assistance, please do not hesitate to contact us.

    Best Regards,
    The 8Theme’s Team

    Please contact administrator
    for this information.
    #429142 Copied In reply to: Assistance Needed with Slide Templates
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Rohan Kuril,

    Thank you for contacting us and for using XStore.

    Our theme searches by title, description, SKU, posts, and pages https://prnt.sc/zVmSZgvgH_J2 , but does not search by tags, brands, or categories. For more information, please refer to the following link: https://www.8theme.com/topic/include-brands-in-search-results/ .

    If you would like to request that this feature be added, you can post your request on our Taskboard at https://www.8theme.com/taskboard/. If it receives enough votes from other customers, our development team will consider adding it to one of our upcoming updates.

    Additionally, for any custom requirements, you are welcome to contact our customization department through the following link:
    https://www.8theme.com/account/#etheme_customization_panel

    We appreciate your understanding and are here to assist with any further inquiries you might have.

    Best Regards,
    The 8Theme Team

    #429141 Copied In reply to: search for category section in Search menu
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @uttam pradhan,

    Thank you for your response.

    Upon reviewing your website, we noticed that the page form you provided comes from the Tutor LMS plugin.

    If you wish to add a ‘Buy Now’ button there, You need to contact the support of the tutor plugin, you are using, to get further assistance.

    We hope this information proves helpful. Should you have any additional questions, please do not hesitate to contact us.

    Best regards,
    The 8Theme Team

    #429138 Copied In reply to: Please remove the unnecessary details in checkout page
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @ilyas,

    Thank you for your response.

    We kindly request you to review our theme documentation, which can be accessed here: https://www.8theme.com/documentation/xstore/xstore-features/fake-sale-popup-2/

    Additionally, we would like to remind you to create a new topic for each new issue on our support forum. This will help us address your concerns more efficiently and ensure you receive prompt assistance.

    Thank you for your understanding and cooperation.

    Best regards,
    The 8Theme Team

    #429137 Copied In reply to: hello. where can i change logo. i didnt find change logo button.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Leon,

    You are welcome!

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #429136 Copied In reply to: The woocommerce website can’t display nromally
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @JiPanditJI,

    Thank you for contacting us and for using XStore.

    1/ Could you record a video of your actions and the problem?
    Upload the video on a filesharing service, for example – https://wetransfer.com/ , and provide us with the URL.

    2/ We suggest disabling all third-party plugins (including cache plugins and CDN ) that do not come bundled with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins ), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

    If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

    Please note that you should take a complete backup of your site before proceeding.

    In addition, please provide your (Live and staging) site’s WP Admin URL and credentials in the private content area of this topic, so that we can look into it further and help you:

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    Thank you for your cooperation and we look forward to hearing from you soon.

    Best Regards,
    8Theme’s Team

    Please contact administrator
    for this information.
    #429098 Copied In reply to: Easy booking plugin not workin in our staging website
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @narmutoys,

    Thank you for your response.

    We are pleased to inform you that your issue has been successfully resolved. Kindly clear your browser cache and revisit your site to verify the changes.

    To address the issue, we have implemented custom CSS code, which has resolved the problem. For your reference, we have provided an image in the private content area.

    Should you have any further questions or require additional assistance, please do not hesitate to reach out.

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    #429090 Copied In reply to: Mobile categories 2 Coloum not work i want it
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Tarique,

    Thank you for contacting us and for using XStore.

    Could you kindly provide a screenshot and more details regarding the specific widgets you would like to add to the header area? This will help us better understand your requirements and assist you more effectively.

    Additionally, please note that you can edit the header using Elementor. You can add the available widgets and configure their settings according to your preferences.

    For further guidance, we encourage you to review our theme documentation, which can be found https://www.8theme.com/documentation/xstore/xstore-builders/new-xstore-header-builder-with-elementor/

    Should you have any additional questions or need further assistance, please do not hesitate to contact us.

    Best regards,
    The 8Theme Team

    #429083 Copied In reply to: how to add new widgets in the Xstore theme
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @MonnaChu,

    Thank you for contacting us and for using XStore.

    To assist you with adding a mega menu, we have prepared a detailed video tutorial for your convenience. Kindly watch the video and follow the steps demonstrated. You can find the video link in the private content area.

    Should you have any further questions or require additional assistance, please do not hesitate to reach out to us.

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    #429082 Copied In reply to: where you set the mega menu，Where did you deploy megamenu?
  • 1 2 3 … 79 80 81 … 462 463 464
    2,371–2,400 of 13,902 posts
Viewing 30 posts - 2,371 through 2,400 (of 13,902 total)
1 2 3 … 79 80 81 … 462 463 464