Tony Rodriguez

Hello, @marvin,

In order to solve your issue please copy and paste the below-given CSS code to XStore >> Theme Settings >> Theme Custom CSS >> Global CSS and check back to your site after removing the browser cache.

.woocommerce-checkout .etheme-cart-checkout-accordion #payment ul.wc_payment_methods.payment_methods.methods li.wc_payment_method.payment_method_bacs {
    text-align: left !important;
}

Regards 8Themes Team.

Hello, @marvin,

Sorry for the inconvenience but can you please share your site WP-ADMIN Login details in the below-listed format in the private content area of this topic on which you are facing the issue so that we’ll check and assist you accordingly? For now your site is on Maintainance Mode and I am not able to check it.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Note: Kindly take a complete backup of your site first.

Regards 8Themes Team.

Hello, @slw250@hotmail.com,

Your provided access is not valid as you can see in the image: https://postimg.cc/0MyZwvrR I am not able to login to cPanel because of it and the admin dashboard of WordPress already showing an error you know about it. Please share valid access to your cPanel so that I will check and find the cause of it.

Regards 8Themes Team.

Hello, @Martine,

Unfortunately, there is no such way to get that data back, so you have to add that data again.

Otherwise please contact your hosting provider and ask to run the backup of your site as there is no other way.

Regards 8Themes Team.

Hello, @aizensoft,

Could you please share your site FTP Login details in the private content area of this topic by following the below-listed format, so that I will further look into it for you and help you out?

FTP Host:
FTP Username:
FTP Password:
FTP Port:

Regards 8Themes Team.

Hello, @mohamed aly,

Could you please share your site WP Admin and FTP Login details in the private content area of this topic by following the below-listed format, so that I will further look into it for you and help you out?

WP Admin URL:
WP Admin Username:
WP Admin Password:

FTP Host:
FTP Username:
FTP Password:
FTP Port:

Regards 8Themes Team.

Hello, @Chris,

Sorry for the inconvenience but can you please share your site wp-admin URL and access in private content area of this topic by following the below-given format

WORDPRESS ADMIN URL:
WORDPRESS ADMIN USERNAME:
WORDPRESS ADMIN PASSWORD:

So that I will check and fix your issue on your site.

Note: Please take a complete backup of your site first and allow us to debug your site and change/remove the plugins to solve your issues.

Regards 8Themes Team.

Hello, @nhsobuz,

Thanks for using our Theme and for contacting us.

I have checked your site link and found that the zoom appears the same as it appears on the demo link that you shared with us. Please check the video for a better reference: https://streamable.com/f6cxrc and then check back to your site after clearing the browser cache.

Regards 8Themes Team.

Hello, @Jozef,

1- Yes, because the blog page is coming from the WordPress by default and you cannot edit with page builder as the blog page is an Archive page and you can only edit, remove, and create posts from the Dashboard >> Posts they will appear on the blog page automatically, Further theme has blog options in which you can adjust some things on the blog archive ad single page. You can check this option by navigating to the Dashboard >> XSTORE >> Theme Settings >> Blog check the image: https://postimg.cc/kVy0H5vR

2- The header will be set from the Theme settings >> Header Builder there you will be able to change/edit the header as per your need.https://postimg.cc/rdz1BnSG

Regards 8Themes Team.

Hello, @franksong,

You have to set the full-width header on your site, please see this screenshot: https://postimg.cc/KKfNrmbn and check back your site after removing the browser cache.

Regards 8Themes Team.

Hello, @websitedude1985,

Please remain all the third-party plugins deactivated on your site and provide me login access to your site in the below-listed format in the private content area of this topic and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Note: Please take the complete backup of your site first.

Regards 8Themes Team.

Hello, @Zaid ALi,

1. I have just tested it on your site with multiple products on the Shop page and it is working perfectly fine for me, could you please share the URL of the products especially having this issue so that it will be easy for me to look out for the issue for you.

2.3, I can see you have “Max execution time:” as “120” please try to increase it to “600 or 1000” and it will have a better effect on your site speed, Actually those filters are working based on Ajax and Ajax speed is based on the server performance, it seems more a server related issue. The admin-ajax.php should respond fast, you can try to set up a caching plugin on your site.
Please note the WooCommerce ajax calls are also slow on your server, we recommend speaking to your hosting provider for more details.

4. I have just tested it on your site and it is working perfectly fine at my end, I have chosen the “seagreen” color filter and it shows all the products having that color only, here is the complete page screenshot:
https://postimg.cc/2LBhzYtT and your color have 8 products only too: https://postimg.cc/hhxXP2jC so it must be the cache issue at your end only, nothing else.

Regards 8Themes Team.

Hello, @Kelgor,

First of all, please note that there is no separate option to create the mobile version layout for the single product page, The mobile version automatically adapts the style/design of the desktop version based on responsiveness.

About the sticky add-to-cart section, let me try to explain its functionality to you, that how it works. The Sticky Add to Cart section only appears to show when the add to cart button will be moved up/down from the screen, like:

You can see in this image: https://postimg.cc/307sYfy4 that I have scrolled down to the bottom but the add to cart button is there on the screen so till that add to cart button is there the sticky will not show, and as soon as the add to cart button will disappear and move up/down from the screen, the sticky add to cart button will show at that time: https://postimg.cc/ykq8M7YW so this is how it works, and in your case, it is same, you have the add to cart button in the sticky sidebar and that sticky sidebar will move to the page till bottom and that is the reason the sticky add to cart section shows at very bottom when scrolling down to the page, hope this is clear enough now.

And for other columns settings like above or bottom on the mobile version of the content, we have to check it on your site, so please share your site WP Admin URL and Credentials with me here in the private content area of this topic so that I will further look into it for you and help you out accordingly.

Regards 8Themes Team.

Hello, @Johnpauls,

Please copy and paste the below-given CSS code to XStore >> Theme Settings >> Theme Custom CSS >> Global CSS and check back to your site after removing the browser cache.

.products-loop .product:hover{
    box-shadow: none !important;
    transform: none !important;
}

Regards 8Themes Team.

Hello, @Kstb1979,

You can always download the latest version of the plugins from our site: https://www.8theme.com/downloads/

But the version we have there is now 5.0.7, so we will update the version on the site soon with 5.0.8, Please be patience, you will be notified then, once it will be available for download.

Regards 8Themes Team.