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Topic: XStore Theme Lazy Load JS Error website dont work correct

aizensoft

Participant

October 14, 2022 5:54 pm

Hello, I gor Lazy Load JS error and website dont work correct
Can you check this https://prnt.sc/yL82xOjxp4gM
Site URL: hidden
Theme version: 8.3.5
WooCommerce version: 7.0.0

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support staff only.

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Tony Rodriguez

Support staff

October 15, 2022 6:38 am

Hello, @aizensoft,

The lazy load option is in the XSTORE >> Theme Options >> Speed Optimize there you will see the lazy load option and other JS option you can turn them off to solve your issue. By doing this I hope your issue will be resolved. Check the image for the options: https://postimg.cc/WF37Hc48 and https://postimg.cc/nX2BbSgP

Regards 8Themes Team.

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aizensoft

Participant

October 15, 2022 8:52 am

I did this settings but got same problem, can you check please!

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Tony Rodriguez

Support staff

October 15, 2022 11:19 am

Hello, @aizensoft,

I have checked and confirmed all the settings are set to fine there is nothing wrong with the theme settings also, I re-updated your theme as well but still see the same errors. On your site health there is a critical error that needs to be fixed as you can see in the below image: https://postimg.cc/xNYPhcTK You can contact your service provider and ask them to fix it then check back to your issue after clearing the browser cache.

Regards 8Themes Team.

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aizensoft

Participant

October 15, 2022 11:46 am

We fix this issue

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aizensoft

Participant

October 15, 2022 4:18 pm

Can you check whats the problem with JS

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aizensoft

Participant

October 16, 2022 10:13 am

I need the solution to fix the problem with JS and LazyLoad

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Tony Rodriguez

Support staff

October 17, 2022 7:16 am

Hello, @aizensoft,

Could you please share your site FTP Login details in the private content area of this topic by following the below-listed format, so that I will further look into it for you and help you out?

FTP Host:
FTP Username:
FTP Password:
FTP Port:

Regards 8Themes Team.

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aizensoft

Participant

October 17, 2022 3:58 pm

Hier

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Rose Tyler

Support staff

October 18, 2022 8:31 am

Hello,

Please check the reply with screenshots in the Private Content area

Regards

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support staff only.

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aizensoft

Participant

October 21, 2022 4:37 pm

I was reinstall wordpress and delete cache, but the problem is still there!

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Rose Tyler

Support staff

October 24, 2022 3:21 pm

Hello,

The issue was caused by the slider code you had in header (html block 01 -> static block -> https://prnt.sc/ecHHYxEghsT- ) -> That slider loaded extra jquery library which created js errors for other code across the pages https://prnt.sc/I-dO7WwYDlbE .
For now, we removed html block inside your desktop and mobile headers.
The errors are not shown now ( https://prnt.sc/frHUJS0_NEs7 ).

Regards

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aizensoft

Participant

October 24, 2022 5:30 pm

The problem is still there

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Rose Tyler

Support staff

October 25, 2022 7:03 am

Hello,

Provide more details and profess (screenshots for example), so I can pass it back to our technicians team.
You can use Lightshot screenshot or Gyazo tool to make screenshot and share the link here.

Regards

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aizensoft

Participant

October 25, 2022 7:09 am

Check it https://prnt.sc/DFGjMhFPc5_R

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Rose Tyler

Support staff

October 25, 2022 8:18 am

Hello,

The problem was caused by the same content of html block 01, we’ve deleted it from – https://prnt.sc/glTdsLz00G9T
There are no errors now.

Regards

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