XStore Theme Lazy Load JS Error website dont work correct

This topic has 16 replies, 3 voices, and was last updated 1 years, 9 months ago ago by Rose Tyler

  • Avatar: aizensoft
    aizensoft
    Participant
    October 14, 2022 at 17:54

    Hello, I gor Lazy Load JS error and website dont work correct
    Can you check this https://prnt.sc/yL82xOjxp4gM

    Please, contact administrator
    for this information.
    15 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 15, 2022 at 06:38

    Hello, @aizensoft,

    The lazy load option is in the XSTORE >> Theme Options >> Speed Optimize there you will see the lazy load option and other JS option you can turn them off to solve your issue. By doing this I hope your issue will be resolved. Check the image for the options: https://postimg.cc/WF37Hc48 and https://postimg.cc/nX2BbSgP

    Regards 8Themes Team.

    Avatar: aizensoft
    aizensoft
    Participant
    October 15, 2022 at 08:52

    I did this settings but got same problem, can you check please!

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 15, 2022 at 11:19

    Hello, @aizensoft,

    I have checked and confirmed all the settings are set to fine there is nothing wrong with the theme settings also, I re-updated your theme as well but still see the same errors. On your site health there is a critical error that needs to be fixed as you can see in the below image: https://postimg.cc/xNYPhcTK You can contact your service provider and ask them to fix it then check back to your issue after clearing the browser cache.

    Regards 8Themes Team.

    Avatar: aizensoft
    aizensoft
    Participant
    October 15, 2022 at 11:46

    We fix this issue

    Avatar: aizensoft
    aizensoft
    Participant
    October 15, 2022 at 16:18

    Can you check whats the problem with JS

    Avatar: aizensoft
    aizensoft
    Participant
    October 16, 2022 at 10:13

    I need the solution to fix the problem with JS and LazyLoad

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 17, 2022 at 07:16

    Hello, @aizensoft,

    Could you please share your site FTP Login details in the private content area of this topic by following the below-listed format, so that I will further look into it for you and help you out?

    FTP Host:
    FTP Username:
    FTP Password:
    FTP Port:

    Regards 8Themes Team.

    Avatar: aizensoft
    aizensoft
    Participant
    October 17, 2022 at 15:58

    Hier

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 18, 2022 at 08:31

    Hello,

    Please check the reply with screenshots in the Private Content area

    Regards

    Please contact administrator
    for this information.
    Avatar: aizensoft
    aizensoft
    Participant
    October 21, 2022 at 16:37

    I was reinstall wordpress and delete cache, but the problem is still there!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 24, 2022 at 15:21

    Hello,

    The issue was caused by the slider code you had in header (html block 01 -> static block -> https://prnt.sc/ecHHYxEghsT- ) -> That slider loaded extra jquery library which created js errors for other code across the pages https://prnt.sc/I-dO7WwYDlbE .
    For now, we removed html block inside your desktop and mobile headers.
    The errors are not shown now ( https://prnt.sc/frHUJS0_NEs7 ).

    Regards

    Avatar: aizensoft
    aizensoft
    Participant
    October 24, 2022 at 17:30

    The problem is still there

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 25, 2022 at 07:03

    Hello,

    Provide more details and profess (screenshots for example), so I can pass it back to our technicians team.
    You can use Lightshot screenshot or Gyazo tool to make screenshot and share the link here.

    Regards

    Avatar: aizensoft
    aizensoft
    Participant
    October 25, 2022 at 07:09
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 25, 2022 at 08:18

    Hello,

    The problem was caused by the same content of html block 01, we’ve deleted it from – https://prnt.sc/glTdsLz00G9T
    There are no errors now.

    Regards

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