Filters still take too much time in desktop mode

This topic has 2 replies, 2 voices, and was last updated 1 years, 6 months ago ago by Tony Rodriguez

  • Avatar: Zaid ALi
    Zaid ALi
    October 15, 2022 at 13:13

    Please help me resolve these

    1. Color changes to each dress, work for some and some not
    2. Filters still take too much time in desktop mode(Serious Issue)
    3. Previews taking too much time(Serious Issue)
    4. Color filter isnt working right (sea green is showing up other colors)

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 16, 2022 at 10:43

    Hello, @Zaid ALi,

    1. I have just tested it on your site with multiple products on the Shop page and it is working perfectly fine for me, could you please share the URL of the products especially having this issue so that it will be easy for me to look out for the issue for you.

    2.3, I can see you have “Max execution time:” as “120” please try to increase it to “600 or 1000” and it will have a better effect on your site speed, Actually those filters are working based on Ajax and Ajax speed is based on the server performance, it seems more a server related issue. The admin-ajax.php should respond fast, you can try to set up a caching plugin on your site.
    Please note the WooCommerce ajax calls are also slow on your server, we recommend speaking to your hosting provider for more details.

    4. I have just tested it on your site and it is working perfectly fine at my end, I have chosen the “seagreen” color filter and it shows all the products having that color only, here is the complete page screenshot: and your color have 8 products only too: so it must be the cache issue at your end only, nothing else.

    Regards 8Themes Team.

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