Forum Replies Created

Viewing 30 posts - 13,291 through 13,320 (of 13,902 total)
1 2 3 … 443 444 445 … 462 463 464
  • Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Allan Morrow,

    I have just checked your site and found that the label is not there, it seems you have managed to remove it, here is the screenshot: https://postimg.cc/WtSVc0d2

    BTW you can turn that label ON/OFF from XStore >> Theme Settings >> WooCommerce >> Shop Element >> Product Badges as per your requirements.

    Regards 8Themes Team.

    #336822 Copied In reply to: Badges now showing the word “Hot” which I didnt add. How to change or disable?
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @marvin,

    Thanks for using our Theme and for contacting us.

    Your issue has been resolved now please check back to your site after clearing the browser cache. See the image for a better reference : https://postimg.cc/MMv7Z7zh

    Regards 8Themes Team.

    #336821 Copied In reply to: How can I let the input area and the submit button be aligned horizontially?
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Lasitha851,

    Most Welcome 🙂

    If you do not mind, can you please leave 5 stars rating for our Theme & Customer, and Technical Support by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in the future. It would encourage our work a lot. If you like our Theme and Support.

    Thanks for contacting us.
    Have a great day 🙂

    Topic Closed.
    Regards 8Themes Team.

    #336820 Copied In reply to: How to remove breadcrumbs in home page.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Kstb1979,

    Please copy and paste the below-given CSS code to XStore >> Theme Settings >> Theme Custom CSS >> Global CSS and check back to your site after removing the browser cache.

    .etheme-product-hover-mask2:not(:hover) footer {
    transform: translateX(0%) !important;
    opacity: 1 !important;
    visibility: visible !important;
}

    Regards 8Themes Team.

    #336819 Copied In reply to: Add to wishlist customization………..
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Liya,

    Sorry for the inconvenience but can you please share your site WP-ADMIN Login details in the below-listed format in the private content area of this topic on which you are facing the issue so that we’ll check and assist you accordingly?

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    Note: Kindly take a complete backup of your site first.

    And I also need your permission to debug your site, which includes deactivating all the third-party plugins and on-site Customization as well.

    Regards 8Themes Team.

    #336743 Copied In reply to: Shop Sidebar Widget – Search Widget Error Box and Text Size
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Delal,

    In order to solve your issue please copy and paste the below-given CSS code to XStore >> Theme Settings >> Theme Custom CSS >> Global CSS and check back to your site after removing the browser cache.

    .woocommerce-shop .products-grid:nth-child(2) {
    display: none !important;
}

    Regards 8Themes Team.

    #336741 Copied In reply to: CSS and styling doesn’t work on shop page
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Liya,

    You can always download the latest version of the plugins from our site: https://www.8theme.com/downloads/

    But the version we have there is now 6.9.1, so we will update the version on the site soon with 6.10.0, Please be patience, you will be notified then, once it will be available for download.

    Regards 8Themes Team.

    #336739 Copied In reply to: WP Bakery Fails to Update Since Last Xstore Update
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Delal,

    Could you please share the screenshot of that content and the page URL as well on which that content is, so that I will check it for you and assist you accordingly?

    Regards 8Themes Team.

    #336735 Copied In reply to: CSS and styling doesn’t work on shop page
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @nhsobuz,

    Actually, there is no video in your reply. Please check again. Also, please share your site WP Admin URL and Credentials with me here, in the private content area of this topic, so that I will further check it for you on your site and help you out.

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    Note: Take a complete backup of your site first and then allow us to debug your site in order to check and fix your issue.

    Regards 8Themes Team.

    #336733 Copied In reply to: Single products images zoom in phone
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @PS,

    Your issue has been solved please check back to your site now after removing the browser cache. I have installed the WOOF plugin on your site, and then turned ON the “Produkt Herkunftsland” from its setting: https://postimg.cc/k28SyH3B and it solved the issue on your site, please watch this video: https://www.veed.io/view/30be4a1e-852a-435a-9087-8b02c5f3ce62/showcase?sharingWidget=true

    Regards 8Themes Team.

    #336732 Copied In reply to: filter bubbles option doesnt work filtering dynamically
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Soumya,

    I see, then I need your CPanel Login details too, to check it on your server, Could you please share the Cpanel Login details in the private content area of this topic as listed below, so that I will look into it further?

    Cpanel Admin URL:
    Cpanel Admin Username:
    Cpanel Admin Password:

    Regards 8Themes Team.

    #336724 Copied In reply to: Your system does not meet the requirements.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Mavi Ekran,

    Actually, In the Elementor on every widget/Element settings, there is an option called “XStore Ajaxify” if this option is enabled on any widget/Element it will load like the slider and carousel on your site but if this option disables you will never see any problem. I have made a detail video for you with results so you can better understand: https://streamable.com/68xzqx please watch the complete video.

    Regards 8Themes Team.

    #336723 Copied In reply to: How can i disable lazy load for first contentful paint
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Soumya,

    I see so that might be because you set the values using the wp-config or htaccess files but your server does not allow those files to override your server package values, please try to change those values from your server OR once try to contact your hosting provider on this issue.

    Regards 8Themes Team.

    #336713 Copied In reply to: Your system does not meet the requirements.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Soumya,

    Which demo do you want me to import on your site? And please note that it will override all of your content you have currently on your site, so you have to first reset your WordPress and let me know.

    Regards 8Themes Team.

    #336710 Copied In reply to: Your system does not meet the requirements.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Soumya,

    I got your site Login details from your old topic: https://www.8theme.com/topic/i-am-getting-this-error-in-wcfm-dashboard/#post-334533

    Regards 8Themes Team.

    #336709 Copied In reply to: How to get this kind of dropdown instead of this.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Heather,

    Actually, The custom tab option is not there, you are checking it in the wrong place. When you edit a product at the bottom of the page you will see the section called “8Theme Product Option” choose the “Single Product tab” from there and then you will see the option for a custom tab for the product you are editing as you can see in this image: https://postimg.cc/mt67FMvC this is the option you are trying to find and edit.

    Regards 8Themes Team.

    #336708 Copied In reply to: Custom tabs in ‘product data’ not showing when you add a product in woocommerce
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @nhsobuz,

    Actually, there is no such possibility for mobile because as you know mobile doesn’t get your finger as a hover, and the zoom effect works when the mouse hovers over the image. You can check our main demo link https://xstore.8theme.com/elementor/demos/niche-market02/product/wooden-classical-golden-chairs on your mobile as well you will see the same behavior as your website does. Because it’s the default behavior of mobile and you cannot change it except by customization there is no option in the theme for this.

    I hope you can understand.

    Regards 8Themes Team.

    #336707 Copied In reply to: Single products images zoom in phone
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello @Slippery,

    Please share your site wp-admin URL and access in the private content area of this topic by following the below-given format

    WORDPRESS ADMIN URL:
    WORDPRESS ADMIN USERNAME:
    WORDPRESS ADMIN PASSWORD:
    Page URL:

    So that I will check and fix your issue on your site.

    Note: Please take a complete backup of your site first and allow us to debug your site and change/remove the plugins to solve your issues.

    Regards 8Themes Team.

    #336706 Copied In reply to: Fix incorrect breadcrumbs and add rounded borders to shop product images
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Oliver Theiß,

    Sorry to say, I don’t know why the plugin support doesn’t reply back to you usually, support takes 48 hours to reply but it’s been a very long now. Please try to contact them again I hope soon they will reply back to your query. Making the plugin compatible with our theme requires huge customization If you want paid Customization services to submit a customization request to WPKraken team.

    This is something beyond our limitations.
    I hope you can understand.

    Regards 8Themes Team.

    #336705 Copied In reply to: Woocommerce Dynamic Pricing & Discounts Produkt page
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Delal,

    Actually, there is no option in the theme to hide the products that come on the shop page by default. Because the shop page is coming from the WooCommerce plugin. But when I checked your site you created a block for the shop page this one: https://postimg.cc/f3dx7pwN and then I checked the shop page on your site the products are not appearing and the block you created appears on the shop page only check the image: https://postimg.cc/r08N8gk2 it looks like you already achieve what you want? Am I right?

    Regards 8Themes Team.

    #336702 Copied In reply to: CSS and styling doesn’t work on shop page
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @tkwongp,

    Please try to completely remove that Newsletter element from the Header and check back your site after removing the cache, hope this will solve your issue, and if not then please share your site WP Admin URL and Credentials with me here, in the private content area of this topic, so that I will further check it for you on your site and help you out.

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    Regards 8Themes Team.

    #336701 Copied In reply to: How to disable Newsletter Pop Up on Xstore Theme With Elementor
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @tweedix1,

    Unfortunately, there is no such option in the particular element which you are using for that section and it is a “Flipbox element”.

    If you only want that icon and content then you can use iconbox element instead of that Flipbox element at the same place and set the setting as per your requirements: https://xstore.8theme.com/elementor/demos/minimal-fashion02/icon-box-element/

    Regards 8Themes Team.

    #336700 Copied In reply to: How to disable flip box (screenshot) show only icons
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Chris,

    Sound’s Good!!
    You are the best 🙂

    Thanks for contacting us.
    Have a nice day. ?

    Topic Closed.
    Regards 8Themes Team.

    #336699 Copied In reply to: Elementor Stopped working after update of theme
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Soumya,

    Your issue has been solved please check back your site now after removing the browser cache, I have turned ON the “Fancy dropdown” from Header Builder >> Search as shown in this screenshot: https://postimg.cc/mzTTXWyW and it solved your issue: https://postimg.cc/18xh7Zy7

    Regards 8Themes Team.

    #336698 Copied In reply to: How to get this kind of dropdown instead of this.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Benas,

    Please try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

    And if the issue will still persist then please remain all the third-party plugins deactivated on your site and provide me the Cpanel login access and WP admin login details to your site in the below-listed format in the private content area and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

    Cpanel Admin URL:
    Cpanel Admin Username:
    Cpanel Admin Password:

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    Note: Please take the complete backup of your site first.

    Regards 8Themes Team.

    #336697 Copied In reply to: Pagination UI/UX is not shown on website
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Soumya,

    I have just checked your site now and find the Demo is already imported and working perfectly fine on your site, here is the screenshot: https://postimg.cc/XGsCj8sm It seems that you have managed to import it.

    Regards 8Themes Team.

    #336696 Copied In reply to: Your system does not meet the requirements.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Kstb1979,

    You have to edit the element which you are using on your home page “Product Grid” and choose the hover effect from there on your site as per your requirements: https://postimg.cc/4mBz4XSn the result will be like this: https://postimg.cc/BtCFNqsN

    Hope this helps.

    Regards 8Themes Team.

    #336695 Copied In reply to: Add to wishlist customization………..
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @stefano.zinnanti@outlook.com,

    Please try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

    And if the issue will still persist then please remain all the third-party plugins deactivated on your site and provide me the Cpanel login access and WP admin login details to your site in the below-listed format in the private content area and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

    Cpanel Admin URL:
    Cpanel Admin Username:
    Cpanel Admin Password:

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    Note: Please take the complete backup of your site first.

    Regards 8Themes Team.

    #336694 Copied In reply to: Disable options in Sales booster do not work
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Chris,

    You’re Most Welcome!! & Thanks for your understanding.
    Feel free to write back to us, if you need more assistance, we are always here to help you.

    Thanks for contacting us.
    Have a nice day. ?

    Topic Closed.
    Regards 8Themes Team.

    #336692 Copied In reply to: Elementor Stopped working after update of theme
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @marvin,

    You’re Most Welcome!!
    Feel free to write back to us, if you need more assistance, we are always here to help you.

    Thanks for contacting us.
    Have a nice day. 🙂

    Regards 8Themes Team.

    #336691 Copied In reply to: Wanting to let the description be aligned to left
  • 1 2 3 … 443 444 445 … 462 463 464
    13,291–13,320 of 13,902 posts
Viewing 30 posts - 13,291 through 13,320 (of 13,902 total)
1 2 3 … 443 444 445 … 462 463 464