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Viewing 24 posts - 13,051 through 13,074 (of 13,074 total)

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Tony Rodriguez

Support staff

September 14, 2022 at 08:35

Hello, @Goldy,

Please watch this official video from Elementor to set the video: https://www.youtube.com/watch?v=lKPmEKSdXAo

OR

You can use the Custom HTML as well to place the video on your site: https://www.w3schools.com/html/html_youtube.asp

OR

Our theme is compatible with the Revolution Slider plugin you can use this plugin. To install this plugin navigate to the Dashboard >> XSTORE >> Plugins Installer and then install the plugin from there. Now, to know how to set the video on background check this articles :https://www.themepunch.com/revslider-doc/main-background/ https://www.themepunch.com/faq/static-layer-background-video/

Regards 8Themes Team.

#334005 Copied In reply to: How to add a video to a page without any controls to it.

Tony Rodriguez

Support staff

September 14, 2022 at 07:26

Hello, @Chris0483,

Your issue is resolved now. please check back to your site after removing the browser cache. I made a video for you please watch this video for a better reference: https://streamable.com/d45u3g

And set the Free shipping amount the same in both options Progress bar and Progress Bar on Cart page as per your requirement.

Regards 8Themes Team.

#333991 Copied In reply to: Free shipping amount is wrong on addtocart popup

Tony Rodriguez

Support staff

September 14, 2022 at 06:58

Hello, @Estudio EntreDos,

The issue you are facing is because of you had not used the attributes created under Products >> Attributes for your products, but instead, you used the Custom Attributes and that is the reason, the theme setting is not working on the Custom Attributes.

I have checked your products, lets’s example this one: https://www.clovetpetit.com/producto/camisa-jardin-frances/

I have edited that particular product and find that you are using the Custom Attribute for it: https://postimg.cc/F1rQ4YBS

Then I went to Products >> Attributes and find that you have only one attribute named “Talla” and all the variations under it are not assigned to any of the products as shown in this screenshot: https://postimg.cc/SXSwp5Zh

Then I created a test product and then assigned those variations to that product and it is working fine, you can check it here: https://www.clovetpetit.com/producto/test-product/

After checking please delete that test product as its only for testing/confirmation purposes.

Regards 8Themes Team.

#333982 Copied In reply to: Variation swatches doesn´t work and all is activated

Tony Rodriguez

Support staff

September 14, 2022 at 06:33

Hello, @Kstb1979,

Please make sure that you have properly created the cart and checkout page on your site and set those pages from WooCommerce >> Settings >> Advanced: https://postimg.cc/LgfBJ9yZ

If you did not create those pages then please go to WooCommerce >> Status >> Tools and “Create default WooCommerce pages” from there: https://postimg.cc/hJzJDCZX

Hope this will solve your issue and if not then please share your site WP-ADMIN Login details in the below-listed format in a private content area of this topic on which you are facing the issue so that we’ll check and assist you accordingly.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Note: Kindly take a complete backup of your site first.

And I also need your permission to debug your site, which includes deactivating all the third-party plugins and on-site Customization as well.

Regards 8Themes Team.

#333980 Copied In reply to: Add to Cart Missing even catelog mode off

Tony Rodriguez

Support staff

September 14, 2022 at 06:32

Hello, @Kstb1979,

Please make sure that you have properly created the cart and checkout page on your site and set those pages from WooCommerce >> Settings >> Advanced: https://postimg.cc/LgfBJ9yZ

If you did not create those pages then please go to WooCommerce >> Status >> Tools and “Create default WooCommerce pages” from there: https://postimg.cc/hJzJDCZX

Hope this will solve your issue and if not then please share your site WP-ADMIN Login details in the below-listed format in a private content area of this topic on which you are facing the issue so that we’ll check and assist you accordingly.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Note: Kindly take a complete backup of your site first.

And I also need your permission to debug your site, which includes deactivating all the third-party plugins and on-site Customization as well.

Regards 8Themes Team.

#333979 Copied In reply to: buy now button gives 404 pagenot found error…

Tony Rodriguez

Support staff

September 14, 2022 at 06:24

Hello, @Lashamika,

I have just checked your site now and it is working perfectly fine for me in incognito mode, the slider is working fine, I have captured the video for you as well, please watch it here: https://www.veed.io/view/3edd2d8c-4453-4ee4-abe8-5e8195c5f344?sharingWidget=true so please try to clear the cache of your site and browser and check back or check on any other fresh new browser.

Regards 8Themes Team.

#333978 Copied In reply to: problem with slider revolution at first load

Tony Rodriguez

Support staff

September 14, 2022 at 06:19

Hello, @Kstb1979,

You can always download the latest version of the plugins from our site: https://www.8theme.com/downloads/

Regards 8Themes Team.

#333977 Copied In reply to: Filebird plugin asking for actation
Tony Rodriguez

Support staff

September 14, 2022 at 05:52
Hello, @Mavi Ekran,

Please copy and paste the below-given CSS code to XStore >> Theme Settings >> Theme Custom CSS >> Mobile CSS and check back to your site, after removing the browser cache.

.et-off-canvas .cart-widget-products li:not(:hover) .remove { opacity: 1 !important; visibility: visible !important; -webkit-transform: none !important; transform: none !important; }

Regards 8Themes Team.
#333974 Copied In reply to: How to always show remove from cart button for mobile
Tony Rodriguez

Support staff

September 14, 2022 at 05:39

Hello, @Goldy,

1. For “Return to previous” page link removal, you have to go to XStore >> Theme Settings >> Breadcrumbs and turn OFF from there: https://postimg.cc/DWmVMVJW

2. And “ASD & home”, It is the breadcrumbs and if you want to remove it, then you have to choose to disable it from XStore >> Theme Settings >> Breadcrumbs >> Breadcrumbs Style: https://postimg.cc/8J1Z0MnZ

Regards 8Themes Team.

#333973 Copied In reply to: How to remove the title on a given page and other…..

Tony Rodriguez

Support staff

September 13, 2022 at 08:30

Hello, @KJP BLACK,

If you want to create a custom footer please watch this video: https://www.youtube.com/watch?v=gY-x4m47Duo&list=PLMqMSqDgPNmCCyem_z9l2ZJ1owQUaFCE3&index=14

Regards 8Themes Team.

#333890 Copied In reply to: Dokan Dashboard Not Showing After Installation Theme
Tony Rodriguez

Support staff

September 13, 2022 at 08:04
Hello, @LY LEE,

Please copy and paste the below given CSS code to XStore >> Theme Settings >> Theme Custom CSS >> Global CSS and check back to your site after removing the browser cache.

.nav-sublist-dropdown li.menu-item .subitem-title-holder .menu-title:before { background-color: red !important; }

Regards 8Themes Team.
#333887 Copied In reply to: Change line color in menu list – Xstore theme
Tony Rodriguez

Support staff

September 13, 2022 at 07:51

Hello, @Dasun,

Thanks for using our Theme and for contacting us.

In order to solve your issue, please go to Theme settings >> Woocommerce >> Shop >> Catalog Mode and Disable Just Catalog option. After that check back to your site after removing the browser cache.

See the image for a better reference: https://postimg.cc/f3BZGjwk

Regards 8Themes Team.

#333886 Copied In reply to: Add to cart Button not showing in single product page

Tony Rodriguez

Support staff

September 13, 2022 at 07:30

Hello, @KJP BLACK,

First of all, We really appreciate your efforts to debug the cause of the issue, and Sound”s good that you find the culprit.

And yes, you have to use any one of them to avoid confliction between them. Otherwise, this requires extra customization.

Regards 8Themes Team.

#333880 Copied In reply to: Dokan Dashboard Not Showing After Installation Theme

Tony Rodriguez

Support staff

September 13, 2022 at 07:05

Hello, @KJP BLACK,

I see so you mean, you are not able to configure/set the settings like (managing withdrawals, vendors, refunds, verification, and so on) from the Dokan plugin dashboard right?

If yes, then can you please check it once by activating the default WordPress Theme like Twenty Twenty Two, just to make it sure that the issue is with our theme or not? And check, what will be the behavior of the plugin with the default Theme.

Furthermore, you can check the Dokan plugin doc as well: https://wedevs.com/docs/dokan/

Regards 8Themes Team.

#333876 Copied In reply to: Dokan Dashboard Not Showing After Installation Theme

Tony Rodriguez

Support staff

September 13, 2022 at 07:00

Hello, @Santiago,

Actually, The thing is, in our theme, there is no such possibility and features like this. But every theme worked with different plugins and can get these kinds of functionalities using third-party plugins. For example. Your business is a sales business so for this you must need the Shop plugin and that is WooCommerce, It handles all the inventory settings or products, payment methods, sales, user registrations, etc, you can check the plugin documentation here: https://woocommerce.com/documentation/ and https://woocommerce.com/search/?q=Product+Inventory&collections=documentation&page=1

https://woocommerce.com/search/?q=Payment&collections=documentation&page=1

https://woocommerce.com/search/?q=Registration&collections=documentation&page=1

https://woocommerce.com/search/?q=Shipping&collections=documentation&page=1

Now, As you said that “this functions should be integrated on buyer user management” So the buyer will be able to see shipping, addresses, and other necessary data so WooCommerce allows the customer to manage their profiles user will be able to set the address, profile picture, order history, Also If you want that user can also sell their product on your shop like as a vendor so for this you can use the “DOKAN Multivendor” plugin as well. Here is the documentation about this from our theme: https://www.8theme.com/documentation/docs/dokan-multivendor-plugin-with-xstore-theme/

Other than that you can try with any third-party plugin which better meets your requirements but at your own risk.

Regards 8Themes Team.

#333875 Copied In reply to: better organization on my business inventory

Tony Rodriguez

Support staff

September 13, 2022 at 06:50

Hello, @Andrés,

Thanks for elaborating on your issue with the help of a screenshot I have now understood your issue

But, When I try to log in to your site with your providing admin URL it says “Locked”. I also tried to access your site using a VPN but still the same error. Here is an image of the error: https://postimg.cc/bs9BSZ93 so I am not able to log in to your site to debug your issue and fix it for you.

Regards 8Themes Team.

#333873 Copied In reply to: Problems with banners and responsive view

Tony Rodriguez

Support staff

September 13, 2022 at 06:42

Hello, @KJP BLACK,

Please read and follow the instructions written in our theme documentation here: https://www.8theme.com/documentation/docs/dokan-multivendor-plugin-with-xstore-theme/ I hope it will help you in solving your issue.

Regards 8Themes Team.

#333872 Copied In reply to: Dokan Dashboard Not Showing After Installation Theme

Tony Rodriguez

Support staff

September 13, 2022 at 06:34

Hello, @Muhammad Ali,

Alright, I have imported the demo to your site and set the logo with the sticky menu that you said. Now everything is working just like it does on our main demo I have recorded a video for you please watch the complete video: https://streamable.com/y2v42r and then check back to your site after clearing the browser cache.

Regards 8Themes Team.

#333870 Copied In reply to: Primary Menu Not visible and website is very slow

Tony Rodriguez

Support staff

September 13, 2022 at 06:07

Hello, @LY LEE,

I am sorry but I am not able to see your provided screenshot, it is giving a 404 error, can you please share your screenshot again via this site: https://postimages.org/ so that I’ll check and help you out?

Regards 8Themes Team.

#333869 Copied In reply to: Change line color in menu list – Xstore theme
Tony Rodriguez

Support staff

September 13, 2022 at 06:04
Hello, @Rana,

Please copy and paste the below-given CSS code to XStore >> Theme Settings >> Theme Custom CSS >> Global CSS and check back to your site after removing the browser cache.

.single-product .product_meta>span.gtin_wrapper { display: none !important; }

Regards 8Themes Team.
#333868 Copied In reply to: How to disable GTIN on product pages on my website
Tony Rodriguez

Support staff

September 13, 2022 at 05:49

Hello, @Kelgor,

Please go to XStore >> Theme Settings >> WooCommerce >> Shop >> Shop Page Layout and set “Sidebar Position On Category Page” as Without Sidebar: https://postimg.cc/f3rtBkv1

Regards 8Themes Team.

#333867 Copied In reply to: Disable filter categories that appear on the left

Tony Rodriguez

Support staff

September 13, 2022 at 05:40

Hello, @mahlv,

Your issue has been solved please check back to your site now after removing the browser cache, I have Installed the Loco Translate plugin for you on your site and then the theme has been translated using the theme language files and you can change the translation as per your requirements from here now: https://clicatudo.com/wp-admin/admin.php?path=languages%2Floco%2Fthemes%2Fxstore-pt_BR.po&bundle=xstore&domain=xstore&page=loco-theme&action=file-edit

https://postimg.cc/jCYBCcHn

And for translating the page title, you have to edit the page and then change the page title from there: https://postimg.cc/DmfdCbFY

Regards 8Themes Team.

#333865 Copied In reply to: Error while Importing demo content…….

Tony Rodriguez

Support staff

September 13, 2022 at 05:21

Hello, @lemc1414,

You can use the “Insert Headers And Footers” WordPress plugin to insert the JavaScript on your site: https://wordpress.org/plugins/wp-headers-and-footers/ in the body as per your requirements: https://ps.w.org/wp-headers-and-footers/assets/screenshot-2.gif?rev=2560429

Regards 8Themes Team.

#333863 Copied In reply to: Editing Body Tag to add Javascript on my website.

Tony Rodriguez

Support staff

September 13, 2022 at 05:13

Hello, @Andrés,

You can capture the screenshot of the issue from your mobile device and share it with us here, using this site: https://postimages.org/

And I also need your site WP Admin URL and Credentials as listed below format in the private content area of this topic, so that I’ll check it on your site and help you out if possible.

WP Admin URL:
WP Admin Username:
WP Admin Passowrd:

Regards 8Themes Team.

#333862 Copied In reply to: Problems with banners and responsive view
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Viewing 24 posts - 13,051 through 13,074 (of 13,074 total)

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Forum Replies Created

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