Hello, @Cube54,

Actually, There is nothing. You set the images settings from the WooCommerce settings to 600 and you upload the product images that have less than 400 size. So WooCommerce stretches the images to set it to 600 that’s why the images appear blurry. I add a new product on your site and set the image to high resolution, you can see in this video there is no issue: https://streamable.com/4iqs8i the image appears just perfect.

Here is the product link that I created: https://home4sport.co.il/מוצר/support-testing-product/

Regards 8Themes Team.

Hello, @javajiver,

I have tested the same thing on our test site and found no issue. There is no error, it is working just fine as you can see also, check this video for a better reference: https://streamable.com/baiavz it is confirmed that the theme has no issue.

Now, On your site as you said that you proxied the domain URL so that’s why the URLs are not working fine especially the AJAX ones because AJAX doesn’t load the page it works live. There must be something wrong in proxying the domain process that you have made. You can also contact your service provider and let them know about your issue. I hope they will be able to fix it. Furthermore, Here are a few articles to know how to proxied the domains successfully with step by step guide. Please check to confirm that you have done it successfully and you didn’t miss any steps.

https://docs.airship.com/reference/integration/custom-domain-proxy/
https://www.godaddy.com/garage/how-to-set-up-an-https-proxy-server/

I hope the article helps.

Regards 8Themes Team.

Hello, @Luis Salazar Matinella,

Your issue has been solved please check back to your site now after removing the browser cache, I have changed/translated into the Core plugin language file here: https://comprando.com.py/wp-admin/admin.php?path=languages%2Floco%2Fplugins%2Fxstore-core-es_ES.po&bundle=et-core-plugin%2Fet-core-plugin.php&domain=xstore-core&page=loco-plugin&action=file-edit

https://postimg.cc/0bsJQgJG
https://postimg.cc/Cd79j6c0

So you can change it from there as per your requirements.

Regards 8Themes Team.

Hello, @Ismael,

Thanks for elaborating your issue with the help of screenshots. I have understood your issue. I check the same thing on our test site and here is the results of it: https://postimg.cc/SnL0LkNJ and https://postimg.cc/sBfLpWNN as you can see there is no issue with the theme it is working just fine.

Now, Please if you added customization in the child theme then activate the parent theme and check back to your issue, if it still appear then try to disable all the third-party plugins then check back to your issue, I hope it will be resolved and If not then keep all the third party plugins disabled and share your site WP Admin URL and access in the below mentioned format at private content area of this topic:

WP-admin URL:
WP-admin username:
WP-admin Password:

So that I will check your issue and provide you with a proper solution.

Note: Please take a complete backup of your site before following all the above steps.and allow us to debug your site and change/remove the plugins as well.

Regards 8Themes Team.

Hello, @microw007,

1- I was testing your issue by adding a new button on the site. There is no issue, it works just perfectly fine. Please check the video by clicking on the link: https://streamable.com/nropmx You will see it is working perfectly.

Try to check back your issue after clearing the browser cache or in a new browser.

2- In order to know the first button is and how can you edit it please watch this video: https://streamable.com/ehzb5c

3- To edit the color of the product categories simply go to the Dashboard >> XStore >> Theme OPtions >> Theme Custom CSS >> Global and the paste the below code at the bottom of the CSS box there.

.sidebar-widget ul li a, .widget_product_categories.sidebar-widget ul li a{color:black !important;}

Then save settings and check back to your site after clearing the browser cache. Result will be appear like this: https://postimg.cc/t1Qk2jfV

Regards 8Themes Team.

Hello, @Zaid ALi,

The width of mobile menu is set to fine as you can see in the image of your site: https://postimg.cc/8JNK4S3z and regarding to the single product page layout I have set the layout to full from the XSTORE >> Theme Options >> WooCommerce >> Single Product Builder >> Layout check the image: https://postimg.cc/yWrjgcVd and here is the resulting image of it: https://postimg.cc/BP8xc7qv

Please check back to your site after clearing the browser cache.

Regards 8Themes Team.

Hello, @bauherr,

Please share your site WP Admin URL and Access in the private content area of this topic by following the below-given format

WORDPRESS ADMIN URL:
WORDPRESS ADMIN USERNAME:
WORDPRESS ADMIN PASSWORD:

So that I will check and fix your issue on your site.

Regards 8Themes Team.

Hello, @Artur,

Could you please explain your issues point-wise, if possible with screenshots for my better understanding and if possible please share the page URL having those issues as well.

You may upload the screenshots on https://postimages.org/ and paste the links here.

Regards 8Themes Team.

Hello, @marvin,

Alright, Please navigate to the Dashboard >> XSTORE >> Theme Options >> Theme Custom CSS >> Global CSS and then paste the below code at the bottom of the CSS box.

.footer .elementor-3696 .elementor-element.elementor-element-978f457{padding-bottom:0px !important;}

Then save settings and check back to your site after clearing the browser cache. The result will appear like this: https://postimg.cc/67MMvHpj

Regards 8Themes Team.

Hello, @Basata,

I have checked your site score and check the results here: https://postimg.cc/mPjmwGMT as you can see things are very well maintained but there are some other things that need to optimize check here: https://postimg.cc/BLB5qTg4 I underline the things that need to optimize so that you will never face any issue regarding the “Core vitals and speed score” For this you can use WP Rocket plugin it is most famous plugin also the major sites to check the speed of site recommend it. The plugin is compatible with our theme also, Check here the documentation to learn how the plugin works with our theme: https://www.8theme.com/documentation/xstore/troubleshooting/how-to-improve-wp-rocket-settings-with-xstore/

Regards 8Themes Team.

Hello, @marvin,

1- In order to solve your issue simply go to the Dashboard >> XStore >> Theme OPtions >> Theme Custom CSS >> Global and then paste the below code at the bottom of the CSS box there.

ul.st-swatch-size-normal li.type-label>span{font-size: 16px !important; font-family: fantasy !important;}
.content-product .product-title{font-size: 16px !important; font-family: fantasy !important;}

Then save settings and check back to your site after clearing the browser cache. Note: in the above code the word “16” is the size and the word “fantasy” is the font family you can change it with what you want.

For the single product page to change the title and add to cart text typography navigate to the Dashboard >> XSTORE >> Theme Options >> WooCommerce >> Single Product Builder there you will be able to change them. Check the image: https://postimg.cc/DSCfqtYG and https://postimg.cc/7CYVRTVc and https://postimg.cc/56DyTcmM

2- In order to solve your issue simply go to the Dashboard >> XStore >> Theme OPtions >> Theme Custom CSS >> Global and paste the below code at the bottom of the CSS box there.

.et_b-tabs .et-tab{font-size: 16px !important; font-family: fantasy !important;}

Then save settings and check back to your site after clearing the browser cache. The result will be appear like this: https://postimg.cc/gX2GKSff
Note: in the above code the word “16” is the size and the word “fantasy” is the font family you can change it with what you want.

A- The color option is not in the theme for this and you cannot change it with the CSS code. It requires customization it’s hard-coded in the theme core files.

B- There must be a third-party conflicting issue as you can see in the image there are lot of errors showing on your site https://postimg.cc/YLG55Ppv Please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

For the Frequently bought together feature please check this article: https://www.8theme.com/documentation/xstore/xstore-features/frequently-bought-together/

For the Sales Countdown please read this topic:https://www.8theme.com/topic/countdown-timer-sales-countdown-timer/

Regards 8Themes Team.

Hello, @wpstein,

Could you please check it once by activating the default WordPress Theme like Twenty Twenty Two, just to make it sure that the issue is with our theme only or not? And please share the screenshot result with me here.

If the issue will persist with the default WordPress Theme as well, then it will make clear that the issue is not because of our theme.

And if the issue will not persist with the default WordPress Theme, then please take the complete backup of your site, and share your site WP Admin URL and Credentials with me in the private content area of this topic, like below-listed format, so that I will further look into it for you.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Note: I also need your permission to debug your site which includes deactivating all the third party plugins and on site customziation as well.

Regards 8Themes Team.

Hello, @Jubaer,

Actually, It’s not the theme issue it’s the domain authentication issue. It will be fixed from the Google search console. Here is an article I found for the same problem: https://discuss.redash.io/t/google-oauth-not-working-error-401-invalid-client/6101 check this and also watch this video for a better reference: https://www.youtube.com/watch?v=Jv8Oi2IrXsk

Regards 8Themes Team.

Hello, @javajiver,

Ah, So it means, you have managed to solve this issue?

Actually your provided link is giving a 404 error page, which means your server is not able to find/locate it, Have you migrated your site from one domain to another?

Regards 8Themes Team.

Hello, @Luis Salazar Matinella,

Could you please share your site WP Admin URL and Credentials with me, in the private content area of this topic in below-listed format, and please share that word translation you want to change with so that I’ll check and help you out in solving this issue for you on your site.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Regards 8Themes Team.