Tony Rodriguez

Hello, @Dionizio Find,

By default in the mobile menu, this content appears. see the image: https://postimg.cc/JH5pMbXz now, if you want to remove all the default content and show the content that you created via Elementor in a block. So for this, you have to add the block in the mobile menu but the point is you don’t know how to do it. Let me tell you.

First of all, you have to navigate to the Dashboard >> XSTORE >> Theme Settings >> Header Builder >> Mobile Menu and then disable all the selected items and tabs from there see the images: https://postimg.cc/21Rn2qLH and https://postimg.cc/XZ2GSXX6

Now, once you did that then your mobile menu will be empty. Now, you can enter the block that you created with the Elementor. To do this simply enable the HTML blocks from the Elements option in the mobile menu see the image: https://postimg.cc/8fdTGnwf then you can configure the HTML widgets and set the block that you created by doing this your block will appear in the mobile menu.https://postimg.cc/jChjGL1g

Regards 8Themes Team.

Hello, @Charles Siritho,

I have checked your issue by login into your site. The parent theme is activated and then I try to edit the site and made a change in it and it works fine there is no issue. I have recorded a video for you please watch it completely: https://streamable.com/r6a2u1 please check back to your issue after clearing the browser cache.

Regards 8Themes Team.

Hello, @wssrob,

I have checked and confirmed the issue on our test site and it is working just fine. There is no issue with a theme like this. On your site, there are a lot of third-party plugins activated and the theme and its necessary plugins are not updated to the latest version.

1- Please first try to update the theme and its core plugins to the latest version in order to avoid any unexpected issues on the site. Here is an article to know how to update the theme successfully on the site: https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ if after updating the theme and it’s necessary plugin still your issue doesn’t resolve then proceed to point 2.

2- Please try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/, clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

And if the issue will still persist then please remain all the third-party plugins deactivated on your site and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

Note: Please take the complete backup of your site first.

Regards 8Themes Team.

Hello, @Ammar Tello,

Your issue has been solved please check back to your site now after removing the browser cache, I have changed the Shop permalinks as “product” from Wp-Dashboard >> Settings >> Permalinks: https://postimg.cc/kVDdRFMm and it resolved the issue on your site.

https://postimg.cc/PvQ7RPfy
https://postimg.cc/SnnhJfxp

Regards 8Themes Team.

Hello, @Danny,

Actually, first of all, there are no settings in the theme for this. I have checked the plugin support forum and found this article: https://support.rightpress.net/hc/en-us/articles/115000857066-How-to-override-datepicker-configuration- and to customize the plugin as per your need you need the plugin macros. Here you find all the necessary fields macros: https://support.rightpress.net/hc/en-us/articles/206840603-Macros

Also, here is the plugin support documentation link for further assistance: https://support.rightpress.net/hc/en-us/categories/200072368

Otherwise, if you want the plugin support, then you have to purchase the premium plugin separately, as the one comes with the theme package does not have the purchase code, and this is the Envato policy and with all the themes on ThemeForest, you may wish to confirm from them as well.

Thanks for your understanding.

Regards 8Themes Team.

Hello, @Giffy Exclusive Store,

Yes, This feature is for single products only for now. You can post a feature request here – https://www.8theme.com/taskboard/
Right now, there is no ready solution for this, unfortunately.

Regards 8Themes Team.

Hello, @Dionizio Find,

First of all, please do not share confidential information here directly as it’s a public forum, we have a private content area section for such information.

Now I tried to log in to your site and finds that the footer on your site has been created using the Static Block with Elementor: https://postimg.cc/4mqHqnDX and when I edited it and checked the condition you have set for that footer to appear is on the entire site: https://postimg.cc/QB08LyFc https://postimg.cc/tsDQ7V9j and that overrides all the theme options and page options and the footer is still showing on the checkout page.

So now, you have to add multiple conditions for that footer as per your requirements.

OR I have added the Custom CSS code and it fixed the issue on your site: https://postimg.cc/crp2HMp2 https://postimg.cc/s18064gx

Regards 8Themes Team.

Hello, @Magnat,

Most Welcome 🙂

If you do not mind, can you please leave 5 stars rating for our Theme & Customer, and Technical Support by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in the future. It would encourage our work a lot. If you like our Theme and Support.

Thanks for contacting us.
Have a great day 🙂

Topic Closed.
Regards 8Themes Team.

Hello, @Magnat,

Ok, Then please share your site WP Admin URL and Credentials with me here in the private content area of this topic as listed below so that I will check it for you on your site and help you out.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Page URL having the issue:

Regards 8Themes Team.

Hello, @Dionizio Find,

You can check all the possible styles of our theme provided here: https://postimg.cc/w7VqDtq0 https://preview.themeforest.net/item/xstore-responsive-woocommerce-theme/full_screen_preview/15780546?_ga=2.197652847.1310230770.1671690546-377466552.1645421620 other than those you can try with some Custom CSS or Code.

You will find all the Options under Xstore >> Theme Settings >> WooCommerce.

Regards 8Themes Team.

Hello, @33swift,

Please try with the below-given CSS code, Please copy and paste the below-given CSS code to XStore >> Theme Settings >> Theme Custom CSS >> Global CSS and check back to your site after removing the browser cache.

body>.et-loader {
background-color: #000 !important;
}

Regards 8Themes Team.

Hello, @Dionizio Find,

1. Product Categories and Filter By Price are the Custom Text title of the Widgets, and you can change it from Appearance >> Widgets >> Shop Sidebar as per your requirements: https://postimg.cc/ykFT6j8k

2. For that Show: you can change/translate it into the theme language files using the Loco translate plugin: https://postimg.cc/KRkzhcxN https://postimg.cc/FYbhh7qj

Regards 8Themes Team.

Hello, @Zianya,

Please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

And if the issue will still persist then please remain all the third-party plugins deactivated on your site and provide me the login access to your site in the below-listed format in the private content area and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Note: Please take the complete backup of your site first.

Regards 8Themes Team.

Hello, @loiscapirosi,

In order to solve your issue simply go to the Dashboard >> XSTORE >> Theme Settings >> WooCommerce >> Shop >> Product Style and then uncheck the “Product Categories” from there then save settings and check back to your site after clearing the browser cache. See the image: https://postimg.cc/MvCVBQXg

Regards 8Themes Team.

Hello, @IP,

Please share your site wp-admin URL and access in the private content area of this topic by following the below-given format

WORDPRESS ADMIN URL:
WORDPRESS ADMIN USERNAME:
WORDPRESS ADMIN PASSWORD:

So that I will check your issue on your site and assist you accordingly.

Regards 8Themes Team.