Page 409 – 8theme.com

Forum Replies Created

Viewing 30 posts - 12,241 through 12,270 (of 13,115 total)

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Tony Rodriguez

Support staff

November 7, 2022 at 06:50

Hello, @Farcela,

Thanks for elaborating but sorry to say, that there is no option in the theme for this and you cannot make it without customization.

Unfortunately, the customization is beyond our limitations and against the support policy.

OR

You can submit it as a feature request here: https://www.8theme.com/taskboard/ so that our dev team will check and read it.

Regards 8Themes Team.

#337995 Copied In reply to: Auto-scroll scrolls too much on shop page when sticky header is enabled

Tony Rodriguez

Support staff

November 7, 2022 at 06:45

Hello, @Farcela,

Please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

And if the issue will still persists then please remain all the third-party plugins deactivated on your site and provide me the login access to your site in the below-listed format in the private content area and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Note: Please take the complete backup of your site first.

Regards 8Themes Team.

#337994 Copied In reply to: Payment method dropdown will not stay open

Tony Rodriguez

Support staff

November 7, 2022 at 06:43

Hello, @tefo90,

Thanks for the login details, Can you please elaborate on your issue with the help of a screenshot/video for a better reference to understand so that I will check and debug your issue in order to fix it?

Note: please take a complete backup of your site first.

Regards 8Themes Team.

#337993 Copied In reply to: Non-existent changeset UUID. I get an error

Tony Rodriguez

Support staff

November 7, 2022 at 06:41

Hello, @marzio.biancardi@gmail.com,

To solve your issue, first of all, I disable all the third-party plugins on your site see the image: https://postimg.cc/HJb9Kjv7 by doing this the variations start to appear on the single product page but not on the shop page infect the theme options were set to ok. Then I check the attribute type on your site from the Dashboard >> Product >> Attribute >> edit attribute check the image: https://postimg.cc/ZBVptN80, before the type was chosen to the “Select” and Select type of attributes, does not appear on the shop page so I changed it and now here is the result of shop and product page on your site: https://postimg.cc/jWhJPfkv and https://postimg.cc/9zkwdCJ3 Please check back to your site after clearing the browser cache.

Note: Now, you have to enable the third-party plugins one by one on your site so that you will be able to know which plugins conflict and cause the issue.

Regards 8Themes Team.

#337992 Copied In reply to: variation not working after activate in xstore panel

Tony Rodriguez

Support staff

November 7, 2022 at 05:51

Hello, @Kazi Sabit,

1- Quick view: I have set the 2 buttons (Quantity and add to cart in 1 row as you mentioned check the resulting image here: https://postimg.cc/yWvZp0jZ) I have added a CSS code in the theme options to make it work: https://postimg.cc/bGcDSgyK

2- Your issue is resolved now kindly check back to your site after clearing the browser cache. Here are the result images: https://postimg.cc/sQ8R16yW and https://postimg.cc/wynS91cc

3- I don’t see any dots on your site as you can see the screenshots I attached in point number 2 it is working just fine.

4. Sorry to say, that this is not a way to use the space everything/element is set as default you cannot adjust it like this way. If there was any possibility I already did it for you.

Regards 8Themes Team.

#337990 Copied In reply to: How do I place this 3 buttons ( Add to cart, Buy now, and Quantity button) in a single row? in the n

Tony Rodriguez

Support staff

November 7, 2022 at 05:18

Hello, @TFS,

You can click on the Xstore Studio Library button: https://postimg.cc/t1Mpm1LN and then you will be able to see and import all the available designs only on that page of your site: https://postimg.cc/wtZYQCmW https://postimg.cc/w7g82c1d

Other than these designs and sections are not available to import, for now, you can submit a request here: https://www.8theme.com/taskboard/

OR you can install the theme on a local test site and copy the section or design manually from there to your live site as per your requirements.

Regards 8Themes Team.

#337988 Copied In reply to: What Theme Is Being Used On The Company Website

Tony Rodriguez

Support staff

November 7, 2022 at 05:06

Hello, @slw250@hotmail.com,

Sound’s Good!!
That you have managed to solve the issue.

You are the best 🙂

Feel free to write us back anytime with a fresh new topic, if you need our help, we are always here to help you.

Thanks for contacting us.
Have a nice day.

Topic Closed.
Regards 8Themes Team.

#337987 Copied In reply to: Website Home page not displaying images and also have outdate copies of some woocommerce template

Tony Rodriguez

Support staff

November 7, 2022 at 05:02

Hello, @Ahmed,

I have just checked your site now and it is working perfectly fine for me, please see this screenshot: https://postimg.cc/jD4pBWJJ and the error you are facing is not our theme but the server end error, The HyperText Transfer Protocol (HTTP) 503 Service Unavailable server error response code indicates that the server is not ready to handle the request.

Common causes are a server that is down for maintenance or that is overloaded.

Please read this article: https://developer.mozilla.org/en-US/docs/Web/HTTP/Status/503#:~:text=The%20HyperText%20Transfer%20Protocol%20(HTTP,maintenance%20or%20that%20is%20overloaded.

Regards 8Themes Team.

#337986 Copied In reply to: Error 503. Service Unavailable | on my site

Tony Rodriguez

Support staff

November 6, 2022 at 10:32

Hello, @slw250@hotmail.com,

Please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

And if the issue will still persist then please remain all the third-party plugins deactivated on your site and provide me the login access to your site in the below-listed format in the private content area and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Note: Please take the complete backup of your site first.

Regards 8Themes Team.

#337972 Copied In reply to: Website Home page not displaying images and also have outdate copies of some woocommerce template

Tony Rodriguez

Support staff

November 6, 2022 at 10:26

Hello, @mustaphaturk,

Sorry for the inconvenience but I have checked your site now on my personal mobile and found no issue. I have captured a video for you. Please watch the video for better reference: https://www.veed.io/view/5882077f-93c5-45f9-b5d2-970a57bc4872?sharingWidget=true

It seems to be a cache issue at your end nothing else. please check back to your site after clearing the browser cache.

Regards 8Themes Team.

#337971 Copied In reply to: mobile main page does not showing products

Tony Rodriguez

Support staff

November 6, 2022 at 10:24

Hello, @DCD,

I am sorry but I am not able to understand your issue, Could you please explain your issue more clearly if possible with some screenshots for my better understanding, so that I will further look into it for you?

Regards 8Themes Team.

#337970 Copied In reply to: Mobile category images and number of product

Tony Rodriguez

Support staff

November 6, 2022 at 09:59

Hello, @mohamed aly,

I think that local pickup values are dynamic and that is the reason it is generating the issue, actually that local pickup and values are coming from the WooCommerce plugin, and our theme does not have any influence on it, so it is WooCommerce and the WPML issue, I suggest you to please contact the WPML support and ask for the help on this: https://wpml.org/home/contact-us/

Regards 8Themes Team.

#337967 Copied In reply to: shipping method translation to arabic

Tony Rodriguez

Support staff

November 6, 2022 at 09:45

Hello, @Faisal,

Your issue has been solved too on the home page, please check back to your site now after removing the browser cache.

https://postimg.cc/rzg0v7ZX

Regards 8Themes Team.

#337966 Copied In reply to: Demo content not uploaded properly in Electron01

Tony Rodriguez

Support staff

November 6, 2022 at 07:13

Hello, @Claudio Ferro,

1,2. Please try to translate those words into the Theme and WooCommerce language files as well OR Please share the WP Admin URL as well in the private content area of this topic, so that I will further check it for you.

3. I have just checked your site now on my personal mobile phone and it is working perfectly fine for me, please see this screenshot: https://postimg.cc/c6hg48s2 it must be the cache issue at your end nothing else.

4. That is because of the siteground cache issue, Please remove the cache from your site and then deactivate the siteground cache and all the other cache plugins for a while and check back and I am sure it will solve your issue and after confirmation, please again activate the cache plugins one by one and remove the cache too.

Regards 8Themes Team.

#337963 Copied In reply to: Some problems in the theme xstore 8.3.6
Tony Rodriguez

Support staff

November 6, 2022 at 06:51
Hello, @Len,

Please try with the below-given CSS code, Please copy and paste the below-given CSS code to XStore >> Theme Settings >> Theme Custom CSS >> Global and check back to your site after removing the browser cache.

.archive.woocommerce-page.s_widgets-with-scroll .sidebar .sidebar-widget:not(.sidebar-slider):not(.etheme_widget_satick_block) > ul { max-height: 700px !important; }

You can change the value in the given code as per your requirements.

Regards 8Themes Team.
#337962 Copied In reply to: How to increase categories sidebar length
Tony Rodriguez

Support staff

November 6, 2022 at 06:41

Hello, @Mina Adel,

Yeah, that is the main point, If the issue still persists with the default WordPress Theme as well, then it means the issue is independent of our theme, in that case, you have to contact the plugin Author or WooCommerce for it and they will help you in solving this issue, once the issue will be fixed with the default WordPress theme then it will automatically work with our theme as well.

Regards 8Themes Team.

#337961 Copied In reply to: Payment Gateway error due to a filter in the theme

Tony Rodriguez

Support staff

November 6, 2022 at 06:31

Hello, @Saira,

Unfortunately, this is not possible as this is the default functionality of the Theme and WooCommerce and you can not change it. Changes require Customization.

Regards 8Themes Team.

#337960 Copied In reply to: In variable product if a particular varient is out of stock it is not showing message

Tony Rodriguez

Support staff

November 6, 2022 at 06:12

Hello, @Derin,

Thanks for your contact.

Please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

And if the issue will still persist then please remain all the third-party plugins deactivated on your site and provide me the login access to your site in the below-listed format in the private content area and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Note: Please take the complete backup of your site first.

Regards 8Themes Team.

#337959 Copied In reply to: Single Item Short Description Doesn’t Work

Tony Rodriguez

Support staff

November 6, 2022 at 06:06

Hello, @Amir,

Are you using the Child Theme on your site? and have you customized the Child Theme? If yes then please try to activate the Parent Theme and check back.

OR

Please delete the Core plugin and try to Install it again.

OR

Please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

And if the issue will still persist then please remain all the third-party plugins deactivated on your site and provide me the login access to your site in the below-listed format in the private content area and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Note: Please take the complete backup of your site first.

Regards 8Themes Team.

#337958 Copied In reply to: Fatal PHP error on latest version of core plugin 4.3.6

Tony Rodriguez

Support staff

November 6, 2022 at 05:54

Hello, @marzio.biancardi@gmail.com,

Please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

And if the issue will still persist then please remain all the third-party plugins deactivated on your site and provide me the login access to your site in the below-listed format in the private content area and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Note: Please take the complete backup of your site first.

Regards 8Themes Team.

#337957 Copied In reply to: variation not working after activate in xstore panel
Tony Rodriguez

Support staff

November 6, 2022 at 05:45
Hello, @TylerB93,

You have to change the site width in px from XStore >> Theme Settings >> General/Layout: https://postimg.cc/0b5cZYMk

OR you can try with the below-given CSS code, you can paste it under XStore >> Theme Settings >> Theme Custom CSS >> Global:

@media only screen and (min-width: 1200px){ .container, div.container{ max-width: 100% !important; } }

Regards 8Themes Team.
#337956 Copied In reply to: Product pages are not loading – showing blank pages
Tony Rodriguez

Support staff

November 6, 2022 at 05:28

Hello, @slw250@hotmail.com,

Both of your issues have been solved please check back to your site now after removing the browser cache.

1. It was the cache issue, I just removed the cache from your site and it resolved: https://postimg.cc/WDvYPQYV and the images not showing are the corrupted ones, you have to remove and upload those images and set those images again.

2. I have updated the theme on your site and it resolved the issue.

Regards 8Themes Team.

#337955 Copied In reply to: Website Home page not displaying images and also have outdate copies of some woocommerce template

Tony Rodriguez

Support staff

November 5, 2022 at 09:35

Hello, @Manish Gupta,

Be attentive, don’t post private information out of the Private content area because it will be visible to all the users of the forum. Only content that you place in Private content is visible to the support staff only.

Your issue is resolved now, please check back to your site after clearing the browser cache.

I have just deactivated the XStore AMP plugin from Dashboard > Plugins. I have captured a video for you on my personal mobile. Please watch the video for better reference: https://www.veed.io/view/ba23cb0d-d8c9-4a38-b429-c336f3c3313e?sharingWidget=true

You can see live responsive view Simply go to Dashboard >> XStore >> Theme Settings >> click on mobile in responsive view. See the image for better reference: https://postimg.cc/7CrbtBnL

Regards 8Themes Team.

#337937 Copied In reply to: Responsive design setting for home page

Tony Rodriguez

Support staff

November 5, 2022 at 08:38

Hello, @mtoo,

Most Welcome ?,

If you do not mind, can you please leave 5 stars rating for our Theme & Customer and Technical Support by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in the future. It would encourage our work a lot. If you like our Theme and Support.

Thanks for contacting us.
Have a great day?

Topic Closed.
Best Regards.

#337933 Copied In reply to: How to change the colors that are overlaid on product images when viewing the shopping cart off-canv

Tony Rodriguez

Support staff

November 5, 2022 at 07:54

Hello, @mtoo,

In order to solve your issue simply go to the Dashboard >> XStore >> Theme Settings >> Header Builder >> Cart >> and Choose/Select Item Background (Hover) Color as per your needs.

See the image for better reference: https://postimg.cc/Yj0b9Jrm

Then save settings and check back to your site after clearing the browser cache.

Regards 8Themes Team.

#337930 Copied In reply to: How to change the colors that are overlaid on product images when viewing the shopping cart off-canv

Tony Rodriguez

Support staff

November 5, 2022 at 07:53

Hello, @Faisal,

1. In order to solve your issue simply go to XStore >> Plugin Installer >> and Activate the Yith Woocommerce Wishlist plugin. See the image for better reference: https://postimg.cc/HJKDcpCV

2- Your issue is resolved now kindly check back to your site after clearing the browser cache.

3- Issue resolved please check back to your site after clearing the browser cache. Here is the resulting image: https://postimg.cc/RqzkyC4L

Regards 8Themes Team.

#337929 Copied In reply to: Demo content not uploaded properly in Electron01

Tony Rodriguez

Support staff

November 5, 2022 at 07:49

Hello, @Kazi Sabit,

1- Don’t check the browser mobile view in customizer but please check the actual device “Mobile” you will see the result. Also, there is no such space available to adjust both buttons add to cart, and buy now.

2- You can see as well there is no such space to show it in 1 row I hope it makes sense.

Regards 8Themes Team.

#337928 Copied In reply to: How do I place this 3 buttons ( Add to cart, Buy now, and Quantity button) in a single row? in the n

Tony Rodriguez

Support staff

November 5, 2022 at 07:41

Hello, @ForjarEmpresa,

1- To add the background image you have to log in via vendor on the site and then from the store settings you can add the banner image: https://postimg.cc/56v0fRLB

2- To add the profile image navigate to the Dashboard>> multivendorX >> Vendors >> Staff and add the image there: https://postimg.cc/KRfQzJnW

3- From the store settings in the vendor dashboard you can add/create the policies tab. https://postimg.cc/5X4MD73N

Kindly first delete the page and then create it again after that go to this link there you will find all kinds of shortcode of this plugin: https://multivendorx.com/list-of-shortcodes/ add the one you want on the page and then check back to your site after clearing the browser cache.

Regards 8Themes Team.

#337927 Copied In reply to: Configuración página list vendors demo niche-market04

Tony Rodriguez

Support staff

November 5, 2022 at 07:04

Hello, @Manish Gupta,

There is a possibility that a third-party plugin conflicts with the AMP plugin and causes the issue. Please try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

OR simply try to deactivate the AMP plugin on your site and check back.

And if the issue will still persists then please remain all the third-party plugins deactivated on your site and provide me the login access to your site in the below-listed format in the private content area and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Note: Please take the complete backup of your site first.

Regards 8Themes Team.

#337925 Copied In reply to: Responsive design setting for home page

Tony Rodriguez

Support staff

November 5, 2022 at 06:47

Hello, @Faisal,

The error that appears in the site health you showed us is not because of our theme. The theme does not have any influence on it. You have to contact your service provider and let them know about this issue they will fix it.

Regarding the page issue, the First one: https://bsp.bestservepos.net/our-offers/ please simply edit the page and then set the sale products on it using the product element of our theme. As you can see in this image: https://postimg.cc/mhF4fFWJ

For this issue: https://tinyurl.com/28hnxwg6 please make sure that you have installed the “YITH WooCommerce Wishlist” plugin on your site.

Regarding this one: https://tinyurl.com/2255se97 Make sure that you have MAP API for your site and that you added it in the Dashboard >> XSTORE >> Authorization APIs see the image: https://postimg.cc/gXzKyhqJ

Regards 8Themes Team.

#337924 Copied In reply to: How to import Electron01 Demo Content from XStore theme ?
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Viewing 12,270 results - 12,241 through 12,270 (of 13,115 total)

Viewing 30 posts - 12,241 through 12,270 (of 13,115 total)

← 1 2 3 … 408 409 410 … 436 437 438 →

Forum Replies Created

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