If you do not mind, can you please leave 5 stars rating for our Theme & Customer, and Technical Support by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in the future. It would encourage our work a lot. If you like our Theme and Support.
Thanks for contacting us.
Have a great day 🙂
Topic Closed.
Regards 8Themes Team.
Tony Rodriguez
Support staff
November 14, 2022 at 06:26
Hello, @lew-shop,
Yes, There is no widget available for our theme in the Appearance >> Widgets, But you can make it using the static block feature of our theme. First, you have to create a block add the “Product” widget in the block and set the settings as per your need then you can add this block in the appearnce >> widget section. I have recorded a video for you to understand better.
Here is the video link: https://streamable.com/k73mzm Please watch the complete video for a better reference to understand.
Regards 8Themes Team.
Tony Rodriguez
Support staff
November 14, 2022 at 06:09
Hello, @mr-mag,
Actually, for a seller store, you have to create a multivendor store site. To make the multivendor store there are various plugins available in WordPress that allow you to create a multivendor store. Our theme is compatible with the “DOKAN Multivendor Plugin” and “WCMP” Plugins.
Your issue has been solved, please check back to your site after clearing the browser cache.
I have just chosen/Selected Background Color from XStore >> Theme Settings >> Header Builder >> Main Menu >> Dropdown Settings >> Choose/Select the Background color. See the image for a better reference: https://ibb.co/hgTVy2T
Regards 8Themes Team.
Please contact administrator for this information.
I can see you are using the old version of the theme and plugins, so first of all, please update your theme to the very latest version and also update the core plugin as well, and then remove the cache of your site and check back to your site after clearing the browser cache.
And if still the issue will persist then please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.
And if the issue will still persists then please remain all the third-party plugins deactivated on your site and provide me the permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.
Note: Please take the complete backup of your site first.
Regards 8Themes Team.
Tony Rodriguez
Support staff
November 14, 2022 at 05:53
Hello, @mart,
Please go to XStore >> Theme Settings >> General >> Enable Classic Widgets Panel >> ON. Save changes and then go to Appearance > Widgets and you will not face this issue anymore: https://postimg.cc/xXgHBBpB
Regards 8Themes Team.
Tony Rodriguez
Support staff
November 14, 2022 at 05:37
Hello, @JacksonOfAll,
No Problem, but I have just again checked your site now and find it is working perfectly fine, here is the screenshot: https://postimg.cc/8F8DpY6z so it is surely the cache issue at your end nothing else. Please try to clear the cache and check back, I am sure you will not face this issue anymore, please try to use this extension to check your site without cache: https://chrome.google.com/webstore/detail/cppjkneekbjaeellbfkmgnhonkkjfpdn
Regards 8Themes Team.
Tony Rodriguez
Support staff
November 14, 2022 at 05:33
Hello, @lamorfa,
You’re Most Welcome!!
Thanks for contacting us.
Have a nice day. 🙂
Topic Closed.
Regards 8Themes Team.
Tony Rodriguez
Support staff
November 14, 2022 at 05:30
Hello, @mohamed aly,
I have just checked your site now and find that there is no such element or section on your site my account page, here is the screenshot: https://postimg.cc/sQqMsmsP so could you please share the page URL on which you have set that section so that I will further check it for you and help you out if possible.
Regards 8Themes Team.
Tony Rodriguez
Support staff
November 14, 2022 at 05:22
Hello, @Aryanna_p,
You’re Most Welcome!!
We are thrilled that you like our support and that is what 8Themes Team wants to deliver to our Customers, The Best experience!!…
Feel free to write back to us with a fresh new topic for the new issue, we are always here to help you.
Thanks for contacting us.
Have a nice day ?
Topic Closed.
Regards 8Themes Team.
Tony Rodriguez
Support staff
November 14, 2022 at 05:20
Hello, @Oshrat,
Please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.
And if the issue will still persists then please remain all the third-party plugins deactivated on your site and provide me the login access to your site in the below-listed format in the private content area and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.
Could you please share the screenshot, of what you exactly want? And also please share your site WP Admin URL and Credentials as well, in the private content area of this topic, so that I will further check it for you.
Regards 8Themes Team.
Tony Rodriguez
Support staff
November 13, 2022 at 10:42
Hello, @eternity,
Please try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.
And if the issue will still persist then please remain all the third-party plugins deactivated on your site and provide me login access to your site in the below-listed format in the private content area of this topic and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.
Note: Please take the complete backup of your site first.
Regards 8Themes Team.
Tony Rodriguez
Support staff
November 13, 2022 at 10:40
Hello, @JacksonOfAll,
I have just checked your site now and it is working perfectly fine for me, the title color is working fine under Shop By Category, please see this screenshot: https://postimg.cc/Bt0H0Yvq so it must be the cache issue at your end nothing else. Please try to clear the cache and check back.
@oshannel answer here for your request, and it’s correct 🙂 Thanks, @oshannel for your interaction on this topic…
@Taimoor Ahmad Noor Missing style sheet error when installing the theme
A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. https://help.market.envato.com/hc/en-us/articles/202821510
Please go to XStore >> Theme Settings >> Header Builder >> Search and turn ON the “Search by Category” from there: https://ibb.co/5h3NJ9B save changes and check back to your site after removing the browser cache.
Regards 8Themes Team.
Tony Rodriguez
Support staff
November 13, 2022 at 09:20
Hello, @Ahmed Sakr,
Actually “FireMobile” is the third-party plugin and the issue you are facing is the third-party plugin confliction issue with our theme.
We do not give a guarantee for full theme compatibility with all existing 3rd party plugins. Sometimes, but not always, you need additionally customize the theme or plugin to make them work together.
Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.
Thanks for your understanding.
Regards 8Themes Team.
Tony Rodriguez
Support staff
November 13, 2022 at 09:14
Hello, @Usama Zafar,
I have checked your site and found no issues. The page links are working fine on your site as well as Xstore classic default 03 demo site.
Actually, it was the issue because of the XStore AMP plugin, I just disabled it and the issue is resolved. Do you plan to use AMP version? If not, keep XStore AMP plugin disabled.
I have just checked your site now and found that the Size Guide element is still there in Product Builder on the Product Page: https://ibb.co/2y2xp20 and that is the reason it is showing on all the products on your site.
So now, If I want to add the size guide individually on that product only, then I have to edit the particular product and choose the Size Guide option from 8Themes Product Options and set the Size Guide image as well: https://ibb.co/68rYx1M
Then I have to turn OFF the Single Product Builder and have to use the Pre-Built Layout for the Single Product Page: https://ibb.co/XL65Kp9
Note: If you want to use the Size Guide on the Individual/specific Product Page then you have to use the Pre-Built Layout, It does not work with the single product builder.
This is how it works.
Regards 8Themes Team.
Tony Rodriguez
Support staff
November 13, 2022 at 07:29
Hello, @mohamed aly,
You have to achieve it using a trick, you can simply create the Product Brands under WP-Dashboard >> Products >> Brands as “Used” & “New” and then assign your products to those brands as per your requirements.
And finally, you can use the “8themes-Filter Product By Brands” widget in Shop Sidebar and it will work for you.
