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Viewing 30 posts - 12,031 through 12,060 (of 13,117 total)
  • Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 23, 2022 at 05:19

    Hello, @Florian Twrdy,

    Unfortunately, No, This is not possible as there is no such option, right now.

    You can submit it as a feature request here https://www.8theme.com/taskboard/ , so our dev team read it.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 23, 2022 at 05:12

    Hello, @TFS,

    You can simply use the HTML Block header element and set the text and link on it as per your requirements, please see this screenshot: https://postimg.cc/BLXNK4Jf

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 23, 2022 at 05:07

    Hello, @Santi,

    I see, I really appreciate your hard work in this debugging and finding the root cause of the issue. I will forward this case to our lead developer to further investigate it and if find the issue with the theme files, then will fix it with the upcoming updates of the theme.

    Thanks for your understanding.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 23, 2022 at 05:02

    Hello, @TFS,

    Yes exactly, without the multilingual plugin, it will not work as you expected, You have to purchase and Install the plugin first and then activate it, and then try it.

    Otherwise, please try to reach out to the plugin support for further help on this. They will guide you accordingly.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 23, 2022 at 04:56

    Hello, @Nick,

    Unfortunately, that is not the single line of code and that is not simple, that requires complete perfect code, and I am sorry but that is beyond my limitations and against the support policy.

    You can submit this request as a Feature Request here https://www.8theme.com/taskboard/, so our dev team read it.

    Thanks for your understanding.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 23, 2022 at 04:53

    Hello, @Blade,

    I see, So actually, the “WP-Optimize” was the main cause of the issue.
    Yes, it will be great, as you already switched it OFF, now wait for some time to see and check the result.

    It seems the plugin is caching the cart page on your particular site, please read this official thread of “WP-Optimize”: https://wordpress.org/support/topic/woocommerce-and-wp-optimize-cache/

    OR

    https://wordpress.org/support/topic/js-conflict-when-enabled-the-wp-optimize-plugin/

    https://wordpress.org/support/topic/cache-for-logged-in-users-problem/

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 22, 2022 at 10:36

    Hello, @montse,

    I have just Turned ON Enable Classic Widgets Panel from XStore >> Theme Settings >> General/Layout. See the image for a better reference: https://ibb.co/Bw4bQd4

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 22, 2022 at 10:31

    Hello, @Nick,

    Thanks for understanding,

    Sorry to say, there is no such file for it. You have to add customization in the child theme function.php file as per your need.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 22, 2022 at 10:25

    Hello, @montse,

    Your issue has been solved please check back to your site now after removing the browser cache.

    https://postimg.cc/BLJFsGkk

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 22, 2022 at 10:18

    Hello, @montse,

    Sorry for the inconvenience but your provided WP Admin Logins are not correct, please see the screenshot under the private content area and provide me the correct/tested and working Logins of the site.

    Regards 8Themes Team.

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 22, 2022 at 10:11

    Hello, @Nick,

    OOh I see, but unfortunately, NO, there is no such possibility in our theme for this and changes require extra Customization.

    Thanks for your understanding.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 22, 2022 at 10:09

    Hello, @montse,

    Go to Appearance > Widgets > make sure that all the widgets are at the right place after the update.

    Let me know the result.

    Also please share your site WP Admin URL and Credentials with me here in the private content area of this topic, so that I will further check it for you on your site and help you out.

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 22, 2022 at 10:05

    Hello, @Nick,

    Unfortunately, NO, there is no such possibility in our theme for this and changes require extra Customization.

    Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

    If you want paid Customization services submit a customization request to WPKraken team.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 22, 2022 at 08:38

    Hello, @George,

    1- I have checked your site URL and found no issue it is fine as you can see in this image: https://postimg.cc/NyGmygVT there is no issue.

    2- In my previous reply I shared a CSS code with you below one:

    .mobile-menu-popup .et-close-popup{z-index:999999999 !important;}

    This code is to solve this issue and I checked your site you didn’t add this code please check my previous reply and fix it.

    3- In order to solve your issue simply go to the Dashboard >> XStore >> Theme OPtions >> Theme Custom CSS >> Global and then paste the below code at the bottom of the CSS box there.

    @media(max-width:575px){
    .et-masonry-filters-list li{padding-bottom:20px !important; font-size:25px !important;}}

    Then save settings and check back to your site after clearing the browser cache.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 22, 2022 at 08:37

    Hello, @ForjarEmpresa,

    Your issue is resolved now kindly check back to your site after clearing the browser cache. Check this video to know how I solve your issue and the result appears now: https://streamable.com/d6krsf

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 22, 2022 at 07:51

    Hello, @mart,

    There are no errors like you showed us in the screenshot, I have checked the page the other errors from the “Contact Form 7” plugin are showing but not the one you showed us, see the image: https://postimg.cc/18mrFcVf also, Would you be so kind please describe your issue in the details sharing just an image is not understandable enough to solve your issue.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 22, 2022 at 07:49

    Hello, @LambdaSP,

    1.2 Have you translated those text in the language file that I shared with you via link: https://special-brands.xyz/wp-admin/admin.php?path=languages%2Floco%2Fthemes%2Fxstore-he_IL.po&bundle=xstore&domain=xstore&page=loco-theme&action=file-edit ? you have to search/find every single word and translate on your own. You can search on Google that how to use the loco translate plugin.

    3- To style the product added to cart notification you have to make it with custom CSS code. You can add your own custom CSS code in the XSTORE >> Theme settings >> Theme Custom CSS >> Global CSS.

    4- To add the product filters in your store simply navigate to the Dashboard >> Appearance >> Widgets >> Then add the products filters in the “Shop Sidebar” or “Shop filters” then check back to your site after clearing the browser cache. See the image: https://postimg.cc/vDBHm6Nv

    5- It appear fine for me check the image: https://postimg.cc/7CS8hq3D and check back to your site after clearing the browser cache.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 22, 2022 at 07:15

    Hello, @TFS,

    In this demo: https://xstore.8theme.com/elementor/demos/niche-market02/product/fryer-with-dualzone-2/ the section is the sidebar and this is the sidebar: https://postimg.cc/2Lv6Gsvx and on this demo:https://xstore.8theme.com/elementor/demos/car-parts/product/sinister-diesel-series-30-power-hydraulics-turbo/ there is no sidebar that’s why it appears like this.

    As you know the sidebar works as sticky so in order to solve your issue first you have to set the page layout to full width from the Dashboard >> XSTORE >> Theme settings >> WooCommerce >> Single product Builder >> Layout >> See the image: https://postimg.cc/564yLRy8 and then start building the page as per your need in the single product page builder then save settings and check back to your site after clearing the browser cache.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 22, 2022 at 07:02

    Hello, @TFS,

    1- Thanks for understanding.

    2- You can add the brand’s images from the Dashboard >> Products >> brands >> edit a brand and set the image as you can see here: https://postimg.cc/ppv76VZw

    3- You can add only 1 custom tab in 1 product. Adding more than 1 custom tab in a product is not possible from the theme settings.

    You have to create it manually, I have checked and confirmed that there is no way to import that section only so you have to create it the same as it is in our demo.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 22, 2022 at 06:57

    Hello, @LMcompany,

    Thanks for the screenshot I have understood your issue.

    1- Now, In order to solve your issue simply go to the Dashboard >> XStore >> Theme OPtions >> Theme Custom CSS >> Global and then paste the below code at the bottom of the CSS box there.

    .single-product-wide .product-information{padding-top:0px !important;}

    Then save settings and check back to your site after clearing the browser cache.

    2- Simply navigate to the Dashboard >> XSTORE >> Theme Settings >> WooCommerce >> Single Product Layout >> and enable the “Stretch Add to cart button” option from there see the image: https://postimg.cc/8j5WD9TZ then save settings and check back to your site after clearing the browser cache.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 22, 2022 at 06:55

    Hello, @TFS,

    Simply remove the code that I shared with you in my previous reply and add this code there then check back to your issue after clearing the browser cache.

    .page-id-5663 .elementor-container.elementor-column-gap-default{max-width:95% !important;}

    For the text you added on the top please add the below CSS code in the theme settings >> theme custom CSS >> global CSS at the bottom of the box.

    .elementor-column.elementor-col-33.elementor-top-column.elementor-element.elementor-element-eeb6866{min-width:100% !important;}

    Then save settings and check back to your site after clearing the browser cache.

    The Result will appear like this after adding above both codes: Under Private Content Area:

    Regards 8Themes Team.

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 22, 2022 at 06:22

    Hello, @TFS,

    1- The “+” sign is necessary and you have to add it.

    2- Sorry to say that but I didn’t get your point by linking the pages because where do you want it? If it’s the same location then you have to enter the URL.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 22, 2022 at 06:17

    Hello, @Blade,

    1- Actually, Cloudflare/CDN is very good for the site speed performance. But, because of the cache, it causes the issue. When the server cache got strong the site will load from the cache and causes unexpected issues on the site. Try to flush the server cache completely and disable the cache system until your site is in maintenance mode.

    2- Unfortunately, NO, there are no additional/recommended settings for the widget cart.

    3- Your service provider will be able to do it. There are no settings in the theme for it.

    Further, I have found these articles please check them:

    https://community.cloudflare.com/t/disable-caching/142759/5

    https://community.cloudflare.com/t/how-to-disable-caching-in-cloudflare-completely-and-permanently/350166

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 22, 2022 at 06:14

    Hello, @TFS,

    5. Ok, I have tried and created the Custom CSS fix for it, Please copy and paste the below-given CSS code to XStore >> Theme Settings >> Theme Custom CSS >> Global CSS and check back your site after clearing the browser cache, you can change the color in the given code as per your requirements: https://postimg.cc/0bmTnTk7

    .woocommerce-cart .et-cart-progress .et_cart-progress-bar::-webkit-progress-value{
    background-color: blue !important;
    }

    7. Unfortunately, this is not possible without Custom Code or translation.

    9. Please copy and paste the below-given CSS code to XStore >> Theme Settings >> Theme Custom CSS >> Global CSS and check back your site after clearing the browser cache, you can change the color in the given code as per your requirements: https://postimg.cc/tYKxQxGL

    .woocommerce-cart form.woocommerce-cart-form .actions.clearfix .col-md-6.col-sm-6.mob-center a.clear-cart.btn.bordered:hover {
        background-color: orange !important;
    }

    11. Please copy and paste the below-given CSS code to XStore >> Theme Settings >> Theme Custom CSS >> Global CSS and check back your site after clearing the browser cache, you can change the color in the given code as per your requirements: https://postimg.cc/T5rXKFhj

    .woocommerce-cart a.return-shop.button.btn.bordered.full-width:hover {
        background-color: orange !important;
    }

    10. Please copy and paste the below-given CSS code to XStore >> Theme Settings >> Theme Custom CSS >> Global CSS and check back your site after clearing the browser cache, you can change the color in the given code as per your requirements.

    .woocommerce-cart .wc-proceed-to-checkout a.checkout-button.button.alt.wc-forward.wp-element-button:hover {
        background-color: orange !important;
        color: red !important;
    }

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 22, 2022 at 05:31

    Hello, @TFS,

    Unfortunately, it does not work with code, but it only searches by using the keywords.

    BTW, I think you are in need of this topic: https://www.8theme.com/topic/icon-of-checkmark-appearing-before-stock-status/

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 22, 2022 at 05:27

    Hello, @aslanoguz34,

    In order to solve your issue. I have captured a video for you on my test site. Please watch it complete and follow the steps shown in this video: https://streamable.com/ipbpet

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 21, 2022 at 10:53

    Hello, @mohamed aly,

    No, You didn’t understand. I said to you that you have to create multiple single-product layouts and set them to the products you want to achieve. Here is a video to know how you can create multiple single product layouts: https://streamable.com/gkkyno

    Please watch the complete video for a better reference.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 21, 2022 at 10:48

    Hello, @Ismael,

    Alright, Thanks for whitelisting Pakistan I am able to check your issues now,

    Now, I have checked and confirmed that the filter works like this. For example, there are two products with variants of “Size and Color”.

    1st product has only the color variant.
    2nd product has color and size variants

    Now, when you search the filter by color it will show all the product that has the color variant in them because if a product has variants of size and color user must need to select both variants in order to add the product to the cart.

    This is how it works and you cannot change it without customization.

    Regarding the attribute, it is a WooCommerce function, and here is an article to know about the details of it: https://woocommerce.com/document/variable-product/

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 21, 2022 at 10:06

    Hello, @Ahmed,

    This issue seems to be independent of our theme, Have you checked it with the default WordPress Theme?

    Please check it once by activating the default WordPress Theme like Twenty Twenty Two, just to make it sure that the issue is with our theme or not?

    If the issue will still persists with the default WordPress Theme as well then you have to contact the WooCommerce support for its fix, once it will be fixed with the default WordPress Theme, it will automatically fix with our theme as well.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 21, 2022 at 08:29

    Hello, @George,

    Thanks for the screenshot I have understood your issue.

    Now, In order to solve your issue simply go to the Dashboard >> XStore >> Theme OPtions >> Theme Custom CSS >> Global and then paste the below code at the bottom of the CSS box there.

    .mobile-menu-popup .et-close-popup{z-index:999999999 !important;}
    .et_b-tabs .et-tab{font-size:30px !important; color:red !important;}

    Then save settings and check back to your site after clearing the browser cache.

    Note: in the above code the word “30” is the size and the word “red” is the color you can change it with you want.

    Regards 8Themes Team.

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Viewing 30 posts - 12,031 through 12,060 (of 13,117 total)
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