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WooCommerce free shipping is not applying automaticallyy

This topic has 4 replies, 2 voices, and was last updated 1 years, 5 months ago ago by Ahmed

  • Avatar: Ahmed
    Ahmed
    Participant
    November 21, 2022 at 09:39

    hi

    i have made the shipping method so that if the order amount is above then 100 then the customer gets free shipping that is working but on the checkout page if order is above then 100 it will give choice to customer as a radio button to choose free shipping manually but what i want is when order amount exceeded 100 free shipping apply automatically screenshot attached FYR

    https://drive.google.com/file/d/1QjaC6fUihkWTUTQwBsNUlD53b0U4mR_8/view?usp=share_link

    #339024 Copied Theme version: 8.3.7
    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 21, 2022 at 10:06

    Hello, @Ahmed,

    This issue seems to be independent of our theme, Have you checked it with the default WordPress Theme?

    Please check it once by activating the default WordPress Theme like Twenty Twenty Two, just to make it sure that the issue is with our theme or not?

    If the issue will still persists with the default WordPress Theme as well then you have to contact the WooCommerce support for its fix, once it will be fixed with the default WordPress Theme, it will automatically fix with our theme as well.

    Regards 8Themes Team.

    #339027 Copied
    Avatar: Ahmed
    Ahmed
    Participant
    November 21, 2022 at 10:28

    hi

    the issue is the same even activating the default heme

    can you tell me how to contact WooCommerce support

    #339030 Copied
    Avatar: Ahmed
    Ahmed
    Participant
    November 21, 2022 at 10:52

    hi

    this is the solution

    https://woocommerce.com/document/hide-other-shipping-methods-when-free-shipping-is-available/

    thanks

    #339036 Copied

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