Tony Rodriguez

Hello, @Oliver Theiß,

Actually, the issue you are facing is because of the p tag that you added in the Custom HTML 2 block in the single product page builder: https://postimg.cc/B8HkQ4vN and that p tag has the margin set as well: https://postimg.cc/vg8hFsx4 so I simply removed that p tag from that Custom HTML 2 block: https://postimg.cc/7C9cTXgT and it resolved your issue: https://postimg.cc/QBf4MC3Q

Regards 8Themes Team.

Hello, @Damien,

Yeah, you have to use Custom CSS for it, well it sound’s good!!
I that my proposed solution worked for you and that your issue is resolved now.

Thanks for contacting us.
Have a nice day.

Topic Closed.
Regards 8Themes Team.

Hello, @Anna Pipi,

We are glad that you loved our Theme and Support Staff. We wish you all the best.

If you do not mind, can you please leave 5 stars rating for our Theme & Customer, and Technical Support by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in the future. It would encourage our work a lot. If you like our Theme and Support.

Thanks for contacting us.
Have a great day?

Topic Closed.
Best Regards.

Hello, @Damien,

Most Welcome ?,

If you do not mind, can you please leave 5 stars rating for our Theme & Customer, and Technical Support by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in the future. It would encourage our work a lot. If you like our Theme and Support.

Thanks for contacting us.
Have a great day ?

Topic Closed.
Best Regards.

Hello, @Damien,

Alright, The thing is that it is a Sidebar Widgets With Scrollable Content ON. I have turned it OFF. See the image here: https://ibb.co/6n4ywDm and now looks perfectly fine. Please check back to your site after clearing the browser cache. See the resulting image here: https://ibb.co/sFHBBbc

Regards 8Themes Team.

Hello, @Anna Pipi,

Sorry for the inconvenience but I just disabled the plugins “SiteGround Central” “SiteGround Optimizer” and “SiteGround Security” and your issue is resolved, please check this video first and then check back to your site after clearing the browser cache.

Video link: https://streamable.com/ht4xs4

Regards 8Themes Team.

Hello, @Damien,

Your issue has been resolved, please check back to your site now after removing the browser cache, the issue was because you set the Sidebar Widgets Height value as 250px and the content was more than that, so I simply removed that height and it worked.

https://postimg.cc/MM1SWJLw
https://postimg.cc/4YnnXnQT

Regards 8Themes Team.

Hello, @KudzaiS,

To make the WooCommerce category images displayed in a Slider Revolution carousel responsive on mobile devices, you would need to take the following steps:

1 Install and activate the Slider Revolution plugin on your WordPress site.
2 Create a new slider and add the {{wc_categories}} shortcode to it, which will display the images of all the WooCommerce categories.
3 In the slider settings, navigate to the “Responsive Settings” tab and ensure that the “Force Fullwidth” option is enabled. This will ensure that the slider takes up the full width of the screen on mobile devices.
4 Under the “Navigation” tab, make sure to enable the “Touch Navigation” option. This will allow users to swipe through the slides on mobile devices.
5 You can also add a breakpoint for mobile devices to make the images smaller using the “Breakpoints” option.
6 Finally, test the slider on a mobile device to ensure that it is fully responsive and the images are displaying correctly.

Note: You should test the functionality of the slider on different mobile devices as the behavior may vary.
Also, you may want to check if the theme that you’re using is responsive and it’s taking care of images and element scaling to fit the screen.

Regards 8Themes Team.

Hello, @Damien,

That option is actually for enabling to removal of the version query string from static resources to improve the Remove query strings from static resources grade on GT Metrix. Don’t enable it if you use the cache plugin where this option is also enabled. If you are still in development mode, please, keep this option disabled to see changes at once.

So yes it helps in speeding up the site as well.

Regards 8Themes Team.

Hello, @Fernez,

I have checked your site now and found that the issue appears because your server requirement does not meet the theme and plugin requirements. So In order to solve your issue please contact your service provider and ask them to set server requirements to meet the theme requirements. See the image for the theme requirement here: https://ibb.co/VBscvWg

And then Please try to deactivate and then reactivate the theme again with the same purchase code and then try to import the demo on your site. I hope your issue will be resolved.

And I can see you have purchased 2 licenses and both have been used on the sites, so according to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project), read more – https://themeforest.net/licenses/terms/regular If you want to use our theme for a few different projects you need to buy a few licenses.

Regards 8Themes Team.

Hello, @MrTailor,

Your site is on maintenance mode, Could you please share your site WP Admin URL and Credentials with me here in the private content area of this topic as listed below, so that I will further check it for you on your site and help you out.

And please share that product category page URL with me as well.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Regards 8Themes Team.

Hello, @Wade Yang,

Sorry to say, that there is no any other way/option in the theme that I can tell. All the possible ways/options I already told you if still your issue is not resolved then it requires customization and we cannot cover customization issues in our support policy. If you want paid Customization services submit a customization request to WPKraken team.

Thanks for your understanding.

Regards 8Themes Team.

Hello, @Ivo Eijgenraam,

Actually, the thing is that using more than 1 cache plugin will cause unexpected issues on the site. Let me tell you.

(WP-Optimize – Clean, Compress, Cache, Autoptimize,) these plugins are cache/optimizer plugins and the WP Rocket is also used for the same purpose. Also, the theme optimization feature has optimization and cache options in it. So from all of these things, you have to use only 1 because using more than one at the same time will conflict and cause issues on the site.

And also, I have deactivated the third-party plugins on your site ( B2BKing Pro,B2BKing Core,Jetpack,Asset CleanUp: Page Speed Booster) by doing this your issue is resolved now. Please check back to your site after clearing the browser cache. See the image for a better reference here: https://ibb.co/PmRcPq9

This is the main reason for this.

Regards 8Themes Team.

Hello, @Ioannis,

Unfortunately, there is no such possible option in our theme for this, so you can try with any third-party plugin which better meets your requirements but at your own risk, Otherwise, this requires extra Customization.

Regards 8Themes Team.

Hello, @Mohandas Regalia Collections.,

I have just tested your site on Google Chrome, Firefox, and Microsoft Edge browsers and it is working perfectly fine, I have captured the video for you, please watch it here completely:https://www.veed.io/view/cf1758b4-19e4-40f2-9d4b-be46575ea7d9?sharingWidget=true&panel=share

It must be the cache issue at your end nothing else.

Regards 8Themes Team.