Adding new widgets to sidebar not working

This topic has 6 replies, 2 voices, and was last updated 1 years, 3 months ago ago by Tony Rodriguez

  • Avatar: Damien
    Damien
    Participant
    January 12, 2023 at 19:30

    Hi,

    I am trying to add new widget to the shop sidebar and they are not being added.

    I have switched on classic widgets.

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 13, 2023 at 05:44

    Hello, @Damien,

    Your issue has been resolved, please check back to your site now after removing the browser cache, the issue was because you set the Sidebar Widgets Height value as 250px and the content was more than that, so I simply removed that height and it worked.

    https://postimg.cc/MM1SWJLw
    https://postimg.cc/4YnnXnQT

    Regards 8Themes Team.

    Avatar: Damien
    Damien
    Participant
    January 13, 2023 at 06:42

    Hi

    This is what i see

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 13, 2023 at 06:59

    Hello, @Damien,

    Alright, The thing is that it is a Sidebar Widgets With Scrollable Content ON. I have turned it OFF. See the image here: https://ibb.co/6n4ywDm and now looks perfectly fine. Please check back to your site after clearing the browser cache. See the resulting image here: https://ibb.co/sFHBBbc

    Regards 8Themes Team.

    Avatar: Damien
    Damien
    Participant
    January 13, 2023 at 07:29

    Champion

    FYI. I haven’t changed any settings from the demo except trying to add a sidebar.

    Thank you

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 13, 2023 at 07:41

    Hello, @Damien,

    Most Welcome 🙂,

    If you do not mind, can you please leave 5 stars rating for our Theme & Customer, and Technical Support by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in the future. It would encourage our work a lot. If you like our Theme and Support.

    Thanks for contacting us.
    Have a great day 🙂

    Topic Closed.
    Best Regards.

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The issue related to '‘Adding new widgets to sidebar not working’' has been successfully resolved, and the topic is now closed for further responses

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