Tony Rodriguez

Hello @Techgaon,

To create three variations as shown in the video, simply add new attributes from the Dashboard > Product > Attributes and add them to the Product. For reference, please see the images provided here: https://ibb.co/YkFknTM, https://ibb.co/KKGNnHf, https://ibb.co/wLMZDpx, and https://ibb.co/X7DK6Wf.

Additionally, you can watch the complete video and follow the steps shown for further guidance: https://www.youtube.com/watch?v=LgzC4iK-j6A&t=72s.

Thank you for choosing 8Themes. If you have any further questions, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

Hello @Techgaon,

Thank you for your inquiry. By default, customers are only able to choose one variation and add the product to the cart. For example, if a product has two attributes, size, and color, with size variations of large, small, and medium, and color variations of red, green, and blue, customers can only select one variation from size and one from color. This is the default WooCommerce functionality and cannot be changed from the theme settings or WooCommerce plugin settings.

However, it is possible to achieve this with a trick. You have to select the color and size, and then choose the quantity of the product. Please refer to the image: Under the private content area. Additionally, make sure to select the quantity layout from the theme settings >> WooCommerce >> Single product Builder >> Add to cart. Please refer to the image: https://postimg.cc/SJb3c4my.

This is the only possible way without customization. If this does not suit your requirements, then you can use any third-party plugin for this at your own risk.

We hope this information is helpful.

Best Regards,
8Theme’s Team

Hello, Roy,

We have noticed that the pricing section does not appear on the link of your site: https://oliviaassignmentspro.com/. However, the pricing section appears on the second link you shared with us: https://oliviaassignmentspro.com/?page_id=2050.

To confirm that the pricing section appears correctly, we have imported the same section from the XSTORE Studio on our test site. You can view the resulting video here: https://streamable.com/50937k. As you can see, there is no difference between our test site and your site link. We suggest that you clear your browser cache and check back to your site.

We hope this information is helpful.

Best Regards,
8Theme’s Team

Hello, Ms. Morbenia Morbeck,

You can modify the product’s social networks by navigating to XStore > Theme Options > Woocommerce (Shop) > Single Product Builder > Sharing. From there, you can check and modify all available settings. For a better reference, please refer to the image provided here: https://ibb.co/wrnbXW6.

Additionally, you can modify the telephone number and email by navigating to XStore > Theme Options > Woocommerce (Shop) > Single Product Builder > Check Custom HTML widget settings. From there, you can see which static block is used and then go to Dashboard > Static Block and edit/modify the particular static block with a page builder (Elementor) as per your needs. For a better reference, please refer to the image provided here: https://ibb.co/gw5X7YS.

Best Regards,
8Theme’s Team

Hello, @Lucas,

We regret to inform you that there is no option available in our theme for the product columns on the mobile version only. However, you can achieve this by using Custom CSS. Please copy and paste the following CSS code to XStore >> Theme Settings >> Theme Custom CSS >> Global CSS and then clear your browser cache.

@media only screen and (max-width: 480px){
.products-grid .product {
    width: 100% !important;
}
}

We hope this helps.

Best Regards,
8Theme’s Team

Hello @Tanmay76,

Which version of PHP are you using on your site? Could you please switch the PHP version to 7.4 and check back again? If the issue persists, please provide your site’s WP Admin URL and credentials, as well as your Cpanel login details, in the private content area of this topic.

We look forward to your response.

Best Regards,
8Theme’s Team

Hello @Magnat,

We are pleased to inform you that your issue has been resolved. Please clear your browser’s cache and revisit your site.

We have edited the page using Elementor and then edited the particular heading element under the Style Tab. We have also edited the Typography and changed the “Transformation” which has resolved your issue. Please see the screenshot below for reference: https://postimg.cc/zb98JwyS

Best Regards,
8Theme’s Team

Hello @Magnat,

Thank you for your inquiry. It is possible that the XStore AMP plugin is causing the issue you are experiencing. If you do not need the plugin, we recommend that you keep it deactivated on your site and enjoy using our theme.

Best Regards,
8Theme’s Team

Hello @Magnat,

I have deactivated the lightspeed cache plugin on your site and then tested your site on my personal mobile phone and laptop. The results indicate that the site is functioning properly. I have also captured a video of the mobile view for your reference.

Mobile view in Customizer: https://postimg.cc/hXn8X99s
Mobile video: https://www.veed.io/view/d3a42236-fd1d-4ed5-942e-7be368935074?sharingWidget=true&panel=share

Laptop view in Customizer: https://postimg.cc/0KdQFJb5
Laptop screenshot: https://postimg.cc/XG6BPWQ8

We recommend that you clear your browser cache and check your site again.

Best Regards,
8Theme’s Team

Hello Roy,

I have just checked your site and it appears to be functioning correctly, as evidenced by the screenshot provided here: https://postimg.cc/7Ch83yqB. It is likely a cache issue on your end, so please try clearing the cache and checking again.

Best Regards,
8Themes Team

Hello @PJone,

I have tested your site in Customizer and the footer appears to be working correctly and when logged in. Please see the screenshots here: https://postimg.cc/RWYkFJwg. However, the issue persists when logged out: https://postimg.cc/5HvR274t.

I can see that you have an active CDN running on your site from the server end: https://postimg.cc/K179XKJK. Could you please flush it completely and then turn it off for a while and then check back again? It appears to be a cache issue.

Best Regards,
8Theme’s Team

Hello, @Steven Tay,

We are pleased to hear that you were able to resolve the issue on your own. You are certainly a great asset!

Should you require any further assistance, please do not hesitate to contact us. We are always here to help.

Thank you for reaching out to us.
Have a wonderful day.

This topic is now closed.

Best Regards,
8Themes Team.

Hello @Maximon,

In order to rearrange the product link and the location, please navigate to XStore > Dashboard > Sale Booster > Fake Sale Popup. There, you may configure/rearrange the settings. please refer to the image provided here: https://ibb.co/Ns8jDQs.

To learn how to translate Fake Sale Pop-Up Text, please watch the video provided on my test site: https://www.veed.io/view/89f1fd02-4c5c-4ff9-94c7-81c3eb1adfcd?sharingWidget=true&panel=share.

We appreciate your business and thank you for choosing 8Theme’s Team.

Best Regards,
8Theme’s Team

Hello @tim,

We have observed that you are utilizing an outdated version of the theme https://postimg.cc/k2NYYGMZ and the latest version of the theme core plugin which conflict with each other”. To address your issue, please ensure that you are using the most recent version of the theme and its functionality plugins. For instructions on how to update the theme successfully, please refer to this article: https://www.8theme.com/documentation/xstore/theme-installation/theme-update/.

We trust that this will resolve your issue.

Best Regards,
8Theme’s Team

Hello @john,

Thank you for purchasing our theme and for contacting our support center.
We apologize for any inconvenience.

Please try turning off Mobile Content Optimization in XStore > Theme Options > General.

If the issue persists, please provide your site’s WP-ADMIN login details in the private content area of this topic so that we can investigate further and assist you accordingly.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Best Regards,
8Theme’s Team