Mobile header not responsive it stays same on both mode

This topic has 2 replies, 2 voices, and was last updated 1 years, 4 months ago ago by Tony Rodriguez

  • Avatar: john
    john
    Participant
    January 19, 2023 at 20:15

    Site from the mode ‘Desktop’ or ‘mobile’ view, the website header stays fixed to the mode. header stays fixed for both mode

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 20, 2023 at 05:55

    Hello @john,

    Thank you for purchasing our theme and for contacting our support center.
    We apologize for any inconvenience.

    Please try turning off Mobile Content Optimization in XStore > Theme Options > General.

    If the issue persists, please provide your site’s WP-ADMIN login details in the private content area of this topic so that we can investigate further and assist you accordingly.

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    Best Regards,
    8Theme’s Team

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