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Topic: mobile header not responsive it stays same on both mode

john

Participant

January 19, 2023 8:15 pm

Site from the mode ‘Desktop’ or ‘mobile’ view, the website header stays fixed to the mode. header stays fixed for both mode
Site URL: hidden
Theme version: 9.0.2
WooCommerce version: 7.3.0

Content is visible for topic creator and
support staff only.

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Tony Rodriguez

Support staff

January 20, 2023 5:55 am

Hello @john,

Thank you for purchasing our theme and for contacting our support center.
We apologize for any inconvenience.

Please try turning off Mobile Content Optimization in XStore > Theme Options > General.

If the issue persists, please provide your site’s WP-ADMIN login details in the private content area of this topic so that we can investigate further and assist you accordingly.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Best Regards,
8Theme’s Team

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