Hello @Ms. Morbenia Morbeck,
We kindly request that you share your WordPress Admin and cPanel logins in the private content area of this topic, as listed below. This will enable us to check and assist you accordingly.
WP Admin URL:
WP Admin Username:
WP Admin Password:
Cpanel Admin URL:
Cpanel Admin Username:
Cpanel Admin Password:
Thank you for your cooperation.
Best Regards,
8Theme’s Team