Hi i have some bugs and issues i need helo with them thank you.

This topic has 26 replies, 3 voices, and was last updated 1 years, 2 months ago ago by LambdaSP

  • Avatar: LambdaSP
    LambdaSP
    Participant
    February 17, 2023 at 16:14

    I wrote inside the photos are I attached my issues to explain very good what the issues and where, just look inside the photos and you will understand my problems thank you very much!.

    Please, contact administrator
    for this information.
    25 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    February 18, 2023 at 10:11

    Hello @LambdaSP,

    1. a.b, We are pleased to inform you that your issue has been resolved. Please clear your cache and revisit your site. Additionally, we have added the necessary CSS code under XStore > Theme Options > Theme Custom CSS > Global. For your reference, please see the images provided here: https://postimg.cc/Jsh2V9Fd and https://postimg.cc/18HsJhqC

    Note: You can adjust the color CSS value according to your needs.

    2. We are pleased to inform you that your issue has been resolved. Please clear your cache and revisit your site. Additionally, we have added the necessary CSS code under XStore > Theme Options > Theme Custom CSS > Global. For your reference, please see the images provided here: https://postimg.cc/yDyHfX0V , https://postimg.cc/d7NgXW3K .

    3. We are pleased to inform you that your issue has been resolved. Please clear your cache and revisit your site. Additionally, we have added the necessary CSS code under XStore > Theme Options > Theme Custom CSS > Global. For your reference, please see the images provided here: https://postimg.cc/YG7KQdXN and https://postimg.cc/QBknZhb5

    4.a.We are pleased to inform you that your issue has been resolved. Please clear your cache and revisit your site. Additionally, we have added the necessary CSS code under XStore > Theme Options > Theme Custom CSS > Global. For your reference, please see the images provided here: https://postimg.cc/bDfDkjc6 and https://postimg.cc/BtDPSbFd

    Note: You can adjust the margin-left CSS value according to your needs.

    4.b. We have reviewed your website and have not identified any issues with the mobile version menu. Please refer to the attached image for further reference. https://postimg.cc/JGskfxq5

    5. We are pleased to inform you that your issue has been resolved. Please clear your cache and revisit your site. Additionally, we have added the necessary CSS code under XStore > Theme Options > Theme Custom CSS > Global. For your reference, please see the images provided here: https://postimg.cc/V0Fk8BnW and https://postimg.cc/jwHsHQgY.

    Best regards,
    8Theme’s Team

    Avatar: LambdaSP
    LambdaSP
    Participant
    February 18, 2023 at 12:38

    Look now this bug, hace not the onsale badget and the product looks so weird https://ibb.co/hLGNr3J

    And why in the homepage its with border radius like i want and in other pages its without border radius
    https://ibb.co/jh7PBS6
    https://ibb.co/T8kv0Zb

    And for guests its looks like this https://ibb.co/ZS0VNDz
    Without the border radius at all and without backgcolor/hover color only for registered users its show with color

    Avatar: LambdaSP
    LambdaSP
    Participant
    February 20, 2023 at 00:18

    Looks more bug in the sizes of the products
    https://ibb.co/LzDD27z

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    February 20, 2023 at 10:50

    Hello @LambdaSP,

    1. We are pleased to inform you that your issue has been resolved. Please clear your browser cache and revisit your site. We have commented out the CSS to resolve the onsale badge and added the CSS code to resolve the alignment issue of the products on your site. Please refer to the images provided at the following links: https://postimg.cc/R3YwWmLF , https://postimg.cc/7GYYrJ2J , https://postimg.cc/68r97fVG

    2. We are pleased to inform you that your issue has been resolved. Please clear your browser cache and revisit your site to confirm the changes. For further reference, please refer to the images provided here. https://postimg.cc/4YcYkvVF ,https://postimg.cc/RWwZbSxk

    3. We are pleased to inform you that your issue has been resolved. Please clear your browser cache and revisit your site to confirm that the product sizes are now aligned. For your reference, please see the attached image. https://postimg.cc/8FmpbZgM , https://postimg.cc/vDdjyG9Y

    Best regards,
    8Theme’s Team

    Avatar: LambdaSP
    LambdaSP
    Participant
    February 20, 2023 at 11:54

    1. Thank you but still have some problem
    The onsale badger push the photo down and the loading bar in the right up corner instead the middle.
    https://ibb.co/dcjvfkD
    https://ibb.co/cJGWpd1
    More Video: https://we.tl/t-nhTMSAki2H

    2. Still have problem sometimes its looks good sometimes no, for guest’s its shoe one version and for registered users other version,
    When i add product to the cart its show me without the style of the hover color and black background for the buy now button and border radius,
    I attached videos for explain more good the problem.
    https://we.tl/t-z4eompZFC0

    More example, in my access page. https://ibb.co/qNbm5PF

    So much versions when i just want like this always, https://ibb.co/0r0rHC6 + the hover colors

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    February 21, 2023 at 06:05

    Hello @LambdaSP,

    1. I have tried to explain the first point in your other topic with the almost same issue here, please check my reply: https://www.8theme.com/topic/i-have-bug-with-the-clear-selection-in-the-product-single-page/#post-347585

    2. First of all, you have to understand that hover functionality is for the Desktop and Laptop versions, where you can hover over the element with a mouse, but on mobile, the hover functionality does not work because on mobile you have to tap/click on the element, so that is the basic difference and reason for mobile, Further I have tested it again on your site on mobile version and it is working fine for me, I have captured the video for you as well, kindly watch it here: https://www.veed.io/view/f6067f95-02fb-4699-aa11-e85242650c34?sharingWidget=true&panel=share

    You can clearly see in my video that when I tap on the buttons, it changes the background color perfectly.

    Best Regards,
    8Themes Team.

    Avatar: LambdaSP
    LambdaSP
    Participant
    February 21, 2023 at 08:34

    You can do the buy now button in the minicart on the mobile version with black background?
    And to cancel the uncropped option to see the difference in the product image size?

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    February 21, 2023 at 13:50

    Hello LambdaSP,

    1. We would appreciate it if you could provide us with a screenshot indicating the area where you would like us to change the background color.

    2. If you choose the Cropped option, your images will be cropped to the same size as the container. If you choose UnCropped, your main images will not be cropped, but the container size will vary depending on the image resolution. This is how it works.

    Best regards,
    8Theme’s Team

    Avatar: LambdaSP
    LambdaSP
    Participant
    February 21, 2023 at 15:29

    1. Again have the bug with the buttons when i change page from the homepage/ add product to the cart and the mini cart pop up the buttons style are changed or show to someone with the style and someone else without the style its not same for everyone
    (I attached photos from the my wishlist page and my account page, before i was attached photos from guest users)
    https://ibb.co/GTqs1nJ
    https://ibb.co/Bn76FXn

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    February 21, 2023 at 17:46

    Hello LambdaSP,

    We believe this is a caching issue. We recommend clearing your site and browser caches to ensure the issue is resolved.

    Best Regards,
    8Theme’s Team

    Avatar: LambdaSP
    LambdaSP
    Participant
    February 22, 2023 at 02:33

    I was do it a few times already

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    February 22, 2023 at 08:38

    Hello LambdaSP,

    We apologize for the confusion. To better assist you, please provide a video clip that explains your issue and share the URL with us. We will review it and do our best to help you.

    Best Regards,
    8Theme’s Team

    Avatar: LambdaSP
    LambdaSP
    Participant
    February 22, 2023 at 15:50

    https://we.tl/t-z4eompZFC0
    Look so many variations for this
    More one video to explain
    https://we.tl/t-gNbX86DUCE
    Look the buttons differences

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    February 23, 2023 at 13:52

    Hello,

    We are pleased to inform you that we have successfully resolved your issue. Both buttons are now functioning properly in the mini cart, as well as on the home, shop, single product, and my account pages. We have recorded a video of your site on our personal mobile phone, which you can view here: https://www.veed.io/view/300f5e4f-6868-4dde-8981-dc7ce61b82b9?sharingWidget=true&panel=share

    Best Regards,
    8Theme’s Team

    Avatar: LambdaSP
    LambdaSP
    Participant
    February 24, 2023 at 17:01

    1. But this is the problem also in your video the pay now button need to be always with a black background and grey hover color and the first button need ti be with white background and black hover color,

    2. And i have more one problem i explained inside the photo: https://ibb.co/ydPJfXy

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    February 25, 2023 at 10:35

    Hello, @LambdaSP,

    We kindly ask you to copy and paste the following CSS code to XStore >> Theme Options >> Theme Custom CSS >> Global CSS and check back to your site after clearing the browser cache:

    1.

    .et_element .mini-cart-buttons .wc-forward:not(.btn-checkout):hover {
        background-color: #000 !important;
        color: #fff !important;
    }

    2.

     .sale ins span.woocommerce-Price-amount.amount font {
        color: red !important;
    }

    We thank you for your cooperation.

    Best Regards,
    8Theme’s Team

    Avatar: LambdaSP
    LambdaSP
    Participant
    February 25, 2023 at 22:27

    Thank you very much how i can change the regular price color?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2023 at 11:00

    Hello, LambdaSP,

    Please change this code – https://prnt.sc/DU50WYdYnVG8 to

    .cart ins .amount, .price ins .amount, .product-price ins .amount {
        color: red;
    }
    .content-product .price, .content-product .products-page-brands, .content-product .products-page-brands a, .content-product .products-page-cats, .content-product .products-page-cats a {
        color: #222;
    }

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    Avatar: LambdaSP
    LambdaSP
    Participant
    February 26, 2023 at 16:09

    Thank you very much!
    I have one more little bug
    https://we.tl/t-h8cEKEMwv4

    And this more bug when i choose a size and reset the language are changed: https://we.tl/t-hoISzsK1r9

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 27, 2023 at 17:09

    Hello, LambdaSP,

    1/ Do you mean as a bug that when you select variation there is a loader on the Wishlist icon? Do you see it on Shop or Home page? What browser do you use?

    2/ We’ve synchronized translation and it fixed the problem – https://xstore.helpscoutdocs.com/article/103-translation-files-update

    Kind Regards,
    8theme team

    Avatar: LambdaSP
    LambdaSP
    Participant
    February 27, 2023 at 19:01

    1. No I mean that when I press product size or reset the buttons disappear see in the video what i mean

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2023 at 14:15

    Hello, LambdaSP,

    It was not a bug but a predefined behavior, we’ve changed it up to your request (themes/xstore-child/js/scripts.js and themes/xstore-child/functions.php).
    Please clear cache and check now.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    Avatar: LambdaSP
    LambdaSP
    Participant
    February 28, 2023 at 18:45

    Thank you so much!
    But why in the homepage or in any other page are not the shop, the buttons still in the middle I attached photo of the homepage slider buttons: https://ibb.co/3sPc10x
    And this how i want it everywhere are have product slider/grid: https://we.tl/t-0WIALWjgdE

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 1, 2023 at 10:40

    Hello, LambdaSP,

    Home page uses elements of Elementor editor, but products on Shop page are displayed by default, so there is some difference in code and functionality.
    Please use the next custom CSS code for mobile:

    .elementor-widget-container .product-view-mask3 .content-product .footer-product {
        top: 90% !important;
    }

    change 90% to the desired value.

    Kind Regards,
    8theme team

    Avatar: LambdaSP
    LambdaSP
    Participant
    March 1, 2023 at 15:05

    Thank you so much!

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