Hello @Buhle,

We invite you to visit the Dashboard >> XSTORE >> Theme Options >> WooCommerce >> Shop Elements >> Product badges section to set the New label settings according to your needs. For more information, please refer to our theme documentation here: https://www.8theme.com/documentation/docs/xstore-badges-on-products/.

Best Regards,
8Theme’s Team

Hello, @Kamlesh,

If you would like to change the size guide icon color on the single product page, please copy and paste the following CSS code to Xstore >> Theme Options >> Theme Custom CSS >> Mobile CSS and then clear the browser cache to view the changes.

.single-product-size-guide span.et-icon svg {
    fill: #fff !important;
}

Thank you for your cooperation.

Best regards,
8Theme’s Team.

Hello @cheyingtan,

Thank you for providing us with the login details. We have attempted to resolve the issue on your site. Please review the page again after clearing the cache and let us know the result at https://brisbane.ministrikers.com.au/club-news/.

It appears to be working correctly now and the images are no longer blurry.

Best Regards,
8Theme’s Team

Hello, @zio43,

We would be grateful if you could kindly leave a 5-star rating for our theme and customer and technical support on ThemeForest at http://themeforest.net/downloads. Doing so would help us to provide more updates and dedicated support in the future. Your support would be greatly appreciated.

Thank you for your time. We hope you have a wonderful day.

Please note that for any new issues, you should create a new ticket on the support forum.

This topic is now closed.

Warm regards,
8Theme’s Team.

Hello @cheyingtan,

We request that you provide us with the URL and temporary access to the wp-admin of your website. This will enable us to take a closer look at your settings and provide you with a more accurate and specific solution.

To do this, please follow these steps:

– Create an account via Dashboard (Users > Add new) with an administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
– Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
– Any email address can be used for the new account, it does not have to be your personal email.

Please let us know once you have completed these steps, and we will promptly review your account information and provide assistance as soon as possible.

Best Regards,
8Theme’s Team

Hello, Shehzad Ghazi,

We attempted to access your Wishlist page after logging in, however, the provided WordPress Admin Login details were not successful. Upon further inspection, we noticed two wishlist icons on your site, one from our theme and the other from the Yith WooCommerce Wishlist plugin. We suggest disabling the plugin and using it one at a time to avoid any conflicts.

To set the default settings for the Xstore built-in Wishlist page, please watch and follow the steps outlined in the video provided here: https://www.youtube.com/watch?v=ZyjZ-vCx0pE.

Best Regards,
8Theme’s Team

Hello @alimrangpby,

We attempted to view the video you provided, however, it was not available. We then checked your site and were able to identify the issue.

We recommend that you navigate to XStore >> Theme Options >> WooCommerce >> Cart/Checkout Layout and turn OFF the Advanced Layout. After saving the changes and clearing the browser cache, please check your site again. We believe this should resolve your issue.

If the issue persists, we suggest you try disabling the “Cartflows” plugin, as it appears to be the source of the issue.

Best Regards,
8Theme’s Team

Hello, @C18_IT,

To hide out-of-stock items completely from your WooCommerce store, you can use a combination of settings and. Here’s a step-by-step guide on how to achieve this:

1. WooCommerce Settings:
First, make sure you have configured the basic settings related to stock management in WooCommerce. To do this, go to your WordPress admin dashboard and navigate to WooCommerce > Settings > Products > Inventory.

a. Enable “Manage stock” option: Check the box next to “Manage stock” to activate stock management for your products.
b. Enable “Stock status options”: Under the “Stock status options” section, ensure you have selected the appropriate settings for “Out of stock visibility”:

“Hide out of stock items from the catalog” – This option should be selected to prevent out-of-stock products from appearing on your shop pages.

2. Update Product Stock Status:
After ensuring the above settings are configured, you need to update the stock status of your products. To do this for each product:

a. Go to your WordPress admin dashboard.
b. Navigate to Products > All Products.
c. Find the product you want to update and click on “Edit” below the product title.
d. In the Product Data section, click on the “Inventory” tab.
e. Update the “Stock status” to either “In stock” or “Out of stock” based on the current availability of the product.
f. Click the “Update” button to save your changes.

Repeat these steps for each product that has a stock status that needs to be updated.

Kind Regards,
8theme team

Hello, @PR,

We regret to inform you that it is not possible to achieve your desired outcome with the current version of the theme. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page.

If you would like to pursue paid customization services, we recommend submitting a customization request to the Codeable team via their website: https://www.codeable.io/?ref=qGTdX

Alternatively, you can post your request on our Taskboard at https://www.8theme.com/taskboard/. If it receives enough votes from other customers, our development team will consider adding it in one of the upcoming updates.

Best Regards,
8Theme’s Team

Hello, Catholicans,

In order to resolve your issue, please copy and paste the following CSS code into Xstore >> Theme Options >> Theme Custom CSS >> Global CSS and then clear your browser cache.

.woocommerce-cart .container.content-page {
    padding-bottom: 0 !important;
}
.woocommerce-cart div#etheme-static-block-17 {
    margin-bottom: 0 !important;
}

The result should look like this: https://postimg.cc/nMCK3B3P

We hope this helps.

Best Regards,
8Theme’s Team

Hello Kevin,

In order to address your issue, please navigate to WP-Dashboard >> Elementor >> Settings >> Advanced and set the option “CSS Print Method” to Internal Embedding, click the save changes button, and then clear your browser cache before checking back on your site.

We hope this resolves your issue.

If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

Please note that you should take a complete backup of your site before proceeding.

In addition, please provide your site’s WP Admin URL and credentials in the private content area of this topic, so that we can look into it further:

WP Admin URL:
WP Admin Username:
WP Admin Password:

Thank you for your cooperation.

Best Regards,
8Theme’s Team

Hello, @PR,

Thank you for your response, and we’re glad to hear that the issue has been resolved after clearing the browser’s history and cache. Yes, caching can often be the reason behind certain website display issues, including 404 errors or outdated content. When a webpage is loaded, the browser stores certain elements of that page in its cache to speed up future visits. However, sometimes this cached data can become outdated or corrupted, leading to unexpected problems when accessing the site.

By clearing the cache, you essentially forced the browser to fetch fresh data from the server, which likely resolved the previous error you were experiencing. It’s a common troubleshooting step that can help in various situations.

If you encounter similar issues in the future, remember that clearing the cache is often a good first step to try. If the problem persists even after clearing the cache, please don’t hesitate to reach out to us again, and we’ll be happy to investigate further.

If you have any other questions or concerns, feel free to let us know. We’re here to help!

Best Regards,
8Theme’s Team

Hello, @David Zoque,

We would be grateful if you could kindly leave a 5-star rating for our theme and customer and technical support on ThemeForest at http://themeforest.net/downloads. Doing so would help us to provide more updates and dedicated support in the future. Your support would be greatly appreciated.

Thank you for your time. We hope you have a wonderful day.

Please note that for any new issues, you should create a new ticket on the support forum.

This topic is now closed.

Warm regards,
8Theme’s Team.

Hello @Aadil,

4. In order to change the color of the Add to Basket button, please navigate to Xstore >> Theme Options >> WooCommerce >> Single Product Builder >> Add to Cart & Quantity and change the background color from there as per your requirements. For reference, please see the attached screenshot: https://postimg.cc/xN9tXGP1

Best Regards,
8Theme’s Team

Hello @Aadil,

2. You can modify the color of the Menu items (active and hover) and the underline beneath them from Xstore >> Theme Options >> Header Builder >> Main Menu according to your preferences. For further clarification, please refer to the following screenshot: https://postimg.cc/dD2KcPwF

Best Regards,
8Theme’s Team