Hello, @Liva,

We are pleased to inform you that we have successfully uploaded the screenshots to another website. For your reference, please find the attached screenshot.

https://imgur.com/pLuj1T4

https://imgur.com/kyl46bW

Best Regards,
8Theme’s Team

Hello, @Maitreya Patni,

We regret any inconvenience caused. It appears that you are attempting to create a custom single product page layout using the Elementor page builder and wish to utilize the pre-built single product builder feature widget named ‘Additional Custom Block’ from our theme.

The ‘Additional Custom Block’ is designed to display extra product information using Static Blocks, which are shown beneath the product tabs.

Unfortunately, we must inform you that this is not feasible. The ‘Additional Custom Block’ is a widget specific to our theme’s pre-built single product builder functionality and can only be used within that context.

However, we suggest trying the ‘Additional Information’ element or the Elementor page builder, as they can display the same content as the ‘Additional Custom Block’. For your reference, please see this screenshot: https://postimg.cc/K4rzPkgn

We appreciate your understanding in this matter.

Best Regards,
8Theme’s Team

Hello, @Dinus,

Thank you for using our theme and for contacting us.

If you are utilizing the Elementor page builder along with the 8theme post carousel element, we kindly request you to make the following adjustments:

Please navigate to the post carousel element and select ‘Content’ > ‘Slider’ > ‘Slides Per View’.

Once there, choose the ‘mobile portrait mode’ and select ‘1’. Don’t forget to update it once you’ve made these changes.

For your reference, you can view this image: https://postimg.cc/PCtm23h8

We trust that you will find this information beneficial.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Yours Sincerely,
8Theme’s Team.

Hello, @aniwalunj,

1. We would like to inform you that you have the ability to select the share buttons you wish to display on Single product and post pages. This can be achieved by navigating to XStore > Theme Options > Social Sharing.

Please refer to the following image for your reference: https://postimg.cc/9rmvczMs

2. Additionally, you can review all the available settings for the Sharing element on Single product pages by navigating to Xstore > Theme Options > Woocommerce > Single Product Builder > Sharing.

Please refer to this link for more details: https://postimg.cc/5j8ydQz1

3. Furthermore, you have the ability to enable or disable the social element for the mobile menu. This option can be found under XStore > Theme Options > Header builder > Mobile Menu.

Please refer to this link for more details: https://postimg.cc/rD9qy7Cw

Unfortunately, we currently do not offer the option to modify the social media share links available on the Single product pages. We sincerely apologize for any inconvenience this may cause.

We encourage you to post your request on our Taskboard at https://www.8theme.com/taskboard/. If your request receives sufficient votes from other customers, our development team will consider implementing it in a future update.

Best Regards,
8Theme’s Team

Hello, @rgbmulti,

Thank you for contacting us and for using XStore.

In order to solve your issue, Please navigate to Xstore > Theme Options > Speed optimization > Menu Dropdown Ajax Loading, Menu Dropdown Cache, Menu Cache, Static Blocks Cache and Remove Query Strings From Static Resources > Off.

Activate the mentioned options once all changes to the site will be done.

If the issue still persist then We suggest disabling all third-party plugins (including cache plugins) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

After that, If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

Please note that you should take a complete backup of your site before proceeding.

In addition, please provide your site’s WP Admin URL and credentials in the private content area of this topic, so that we can look into it further:

WP Admin URL:
WP Admin Username:
WP Admin Password:

Thank you for your cooperation.

Best Regards,
8Theme’s Team.

Hello, @Nancy,

We appreciate your recent contact with us and your use of our theme and support services. Your feedback is invaluable to us and we are delighted to hear of your satisfaction with our product and services.

We would like to kindly request your consideration in leaving a 5-star rating for our theme, as well as our customer and technical support services. You can do this by visiting http://themeforest.net/downloads. Your feedback and positive reviews will not only aid us in improving our product but also motivate us to provide superior support in the future. Your support is greatly appreciated and means a great deal to us.

Should you have any further inquiries or concerns, please do not hesitate to contact us at any time. We are always available to assist you.

We thank you once again for choosing our product and services.

Please note, this topic is now closed.

Best Regards,
8Theme’s Team

Hello, @mariangio,

In order to achieve the outcome you desire, it is necessary to adjust the left and right padding of the column. This is because the single image is the element located within that column, and the padding represents the space between the container and the content within it.

We have set a dummy padding of 10px on both the left and right, as demonstrated in this screenshot: https://postimg.cc/wRTqhXnM.

This adjustment appears to be functioning optimally on your site, as evidenced by this resulting screenshot: https://postimg.cc/nXwDMzjq.

You can now adjust the padding for the elements according to your specific needs by following the instructions provided above. We trust this information will be of assistance to you.

Best Regards,
8Theme’s Team

Hello, @mariangio,

Thank you for choosing XStore as your WooCommerce WordPress theme.

In order to address your concern, we kindly request you to copy the following CSS code and paste it in the specified location: XStore >> Theme Options >> Theme Custom CSS >> Global CSS. Subsequently, it is imperative to clear your browser cache to view the changes.

The final outcome should resemble this: https://postimg.cc/ZWC3x444

.wp-block-social-links:not(.is-style-logos-only) .wp-social-link-facebook {
    background-color: #000000 !important;
}
.wp-block-social-links:not(.is-style-logos-only) .wp-social-link-facebook a.wp-block-social-link-anchor {
    font-size: 30px !important;
}
.wp-block-social-links:not(.is-style-logos-only) .wp-social-link-instagram {
    background-color: #000000 !important;
}
.wp-block-social-links:not(.is-style-logos-only) .wp-social-link-instagram a.wp-block-social-link-anchor {
    font-size: 30px !important;
    padding-top: 0 !important;
}

We trust that this solution will effectively address your concern.

Best Regards,
Team 8Theme

Hello, @Play Havenz,

Thank you for using our theme and for contacting us.

Should you desire to enlarge the size of a single product image, kindly follow these steps: Navigate to Xstore > Theme Options > Woocommerce > Single Product Builder. Here, you can adjust the Gallery element section width according to your preference and then publish it.

Please refer to the attached image for further clarification.
https://postimg.cc/7CHBPL99

We trust this will resolve your query.

Best Regards,
8Theme’s Team

Hello, @Play Havenz,

Thank you for using our theme and for contacting us.

We regret to inform you that it is not possible to achieve your desired outcome with the current version of the theme. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page.

If you would like to pursue paid customization services, we recommend submitting a customization request to the Codeable team via their website: https://www.codeable.io/?ref=qGTdX

Alternatively, you can post your request on our Taskboard at https://www.8theme.com/taskboard/. If it receives enough votes from other customers, our development team will consider adding it in one of the upcoming updates.

Best Regards,
8Theme’s Team.

Hello, @aniwalunj

We are pleased to inform you that the issue you reported has been successfully resolved. We kindly request you to revisit your site after clearing your browser cache.

To address the problem, we have deactivated the Static Block Cache option located in XStore > Theme Options > Speed Optimization. This action has effectively resolved the issue at hand.

Please refer to the attached image for your reference.
https://postimg.cc/N5XVfx4z

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

Hello, @Stefano Valso,

Thank you for your response.

Please contact support of the plugin to get help, or try to use the next custom CSS code:

Please copy and paste the following CSS code in XStore > Theme Options > Theme Custom CSS > Global CSS.

.et-off-canvas .woo-variation-gallery-wrapper.loading-gallery:after {
    display: none;
}
.et-off-canvas .woo-variation-gallery-wrapper.loading-gallery .woo-variation-gallery-container.preload-style-blur {
    filter: none;
    opacity: 1;
}

We hope this Helps.

Best Regards,
8Theme’s Team.

Hello, @thehawkman,

Thank you for providing a detailed description of your issue. We have thoroughly reviewed your requirements. However, we regret to inform you that the issue you are facing is not directly related to our theme, but rather to WooCommerce.

Unfortunately, our theme does not provide the option you are seeking, and WooCommerce does not have such a default functionality either. We believe that there may be a third-party plugin extension that could assist you in achieving your desired result.

We recommend that you reach out to WooCommerce support for further consultation on this matter. You can contact them via the following link: https://wordpress.org/support/plugin/woocommerce/

We appreciate your understanding in this matter.

Best Regards,
8Theme’s Team

Hello, @Cr3atorf1lm,

We would like to inform you that there is no necessity to update the version for that particular feature. It is also available with the older versions.

Best Regards,
8Theme’s Team

Hello, @Cr3atorf1lm,

Yes, you can export a page created with Elementor from one WordPress site and import it into another site with a similar template using Elementor’s built-in import/export feature. Here’s a step-by-step guide to help you do that:

Exporting a Page with Elementor:

1. Log in to the source WordPress site where you have the page you want to export.

2. Edit the page you want to export using Elementor.

3. In the Elementor editor, click the “Save” button to save your changes.

4. After saving, click the arrow icon at the top left corner of the editor to open the Elementor dashboard.

5. From the dashboard, click the “Export Template” option.

6. A popup window will appear with export options. Choose “Page” as the export type.

7. Give your template a name and click the “Export Now” button. This will generate a .json file of your page template.

8. Download the .json file to your local computer.

Importing the Page to Another Site:

1. Log in to the target WordPress site where you want to import the page.

2. Ensure you have Elementor and Elementor Pro (if you used Pro features) installed and activated on the target site.

3. Create a new page or edit an existing one where you want to import the page.

4. In the Elementor editor, click the folder icon in the bottom panel to open the Elementor template library.

5. Switch to the “My Templates” tab.

6. Click the “Import Template” button.

7. Upload the .json file you downloaded from the source site.

8. Elementor will now import the page template. After the import is complete, you can click the “Insert” button to add the imported page to your current page.

9. Edit the imported page as needed to make sure it matches your target site’s design and content.

10. Once you are satisfied with the imported page, click the “Update” button to save your changes.

That’s it! You have successfully exported a page with Elementor from one site and imported it into another with a similar template.

Please refer to this screenshot for a better understanding: https://postimg.cc/06RgFZZS

Best Regards,
8Theme’s Team