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When I add a Product my Menu collapse with the breadcums.

This topic has 4 replies, 2 voices, and was last updated 7 months, 3 weeks ago ago by Tony Rodriguez

ProdbyDaan

Participant

September 10, 2023 at 19:08

Hey Team,

when I add a Product to my Cart.
The Bread cums collapse with my Menubar?
How can I Fix it?

You can try it here:
https://modernbedacht.de/produkt-kategorie/ueberdachung/

#367152 Copied Theme version: 9.1.13

3 Answers

Tony Rodriguez

Support staff

September 11, 2023 at 05:17

Hello, @ProdbyDaan,

Thank you for contacting us and for using XStore.

We regret to inform you that your recent request was somewhat unclear. To better assist you, we kindly request that you provide a screenshot or record a video of the issue you are experiencing. Please upload this file to a file-sharing service, such as https://wetransfer.com/, and share the URL with us.

Additionally, we would appreciate it if you could create temporary wp-admin access for us. This will allow us to review your settings and provide more effective assistance.

We appreciate your cooperation and look forward to resolving your issue promptly.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#367162 Copied

ProdbyDaan

Participant

September 11, 2023 at 07:42

Hello Tony,

here I have uploaded a Video:
https://we.tl/t-2S3rWPPwK8

Here is a Screenshot of the issue:
https://prnt.sc/bHrFXcQs6qAf

Please contact administrator
for this information.

#367170 Copied

Tony Rodriguez

Support staff

September 11, 2023 at 08:45

Hello, @ProdbyDaan,

We appreciate the time you took to provide us with the video, screenshot, and wp-admin login details.

Upon thorough examination of your site, we did not identify any issues. The problem you are experiencing appears to be related to a cache on your end. We recommend that you clear your browser cache and plugin cache, then revisit the site.

Alternatively, you could try accessing your site from a completely new browser to see if the issue persists.

For your convenience, we have recorded a video detailing our findings. You can view this in the private content area for reference.

Best Regards,
8Theme’s Team.

Please contact administrator
for this information.

#367173 Copied
Tagged: fix woocommerce breadcrumbs, product addition issues, resolve woocommerce errors, woocommerce themes problems, woocommerce troubleshooting, wordpress ecommerce solutions, wordpress menu collapse
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When I add a Product my Menu collapse with the breadcums.

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