Replies by Stan Russell

Forum Replies Created

Viewing 30 posts - 2,191 through 2,220 (of 2,795 total)

← 1 2 3 … 73 74 75 … 92 93 94 →

Stan Russell

Participant

April 14, 2015 at 07:52

Hello,

you are welcome!

Regards,
Stan Russell.

#56697 Copied In reply to: Removing the quote on top left side of the logo

Stan Russell

Participant

April 14, 2015 at 07:48

Hello,

does your problem still appear? Please show it on screenshot and provide us with admin credentials for your site in private content.

Regards,
Stan Russell.

#56695 Copied In reply to: Menu Image Not Working for Main Navigation
Stan Russell

Participant

April 14, 2015 at 07:33
Hello,
unfortunately we can not log in your Dashboard using credentials you provided us with. Please check them.
Try to use following css code:

.header-type-7 .header .tbs span { display:none!important }

Regards,
Stan Russell.
#56689 Copied In reply to: Removing the quote on top left side of the logo
Stan Russell

Participant

April 14, 2015 at 07:25

Hello,

you are welcome!

Regards,
Stan Russell.

#56686 Copied In reply to: When I turn on pagination no products show

Stan Russell

Participant

April 14, 2015 at 07:21

Hello,

please provide us with FTP credentials for your site in private content.

Regards,
Stan Russell.

#56681 Copied In reply to: Theme activation crashes site

Stan Russell

Participant

April 14, 2015 at 07:18

Hello,

you are welcome!

Regards,
Stan Russell.

#56679 Copied In reply to: Delete pop-up link on thumbnails

Stan Russell

Participant

April 14, 2015 at 07:14

Hello,

you are welcome!

Regards,
Stan Russell.

#56676 Copied In reply to: How to remove 'Return to Previous Page'

Stan Russell

Participant

April 13, 2015 at 08:23

Hello,
please accept our apologies for inconvenience.

Regards,
Stan Russell.

#56484 Copied In reply to: Change Fonts Within Visual Composer?

Stan Russell

Participant

April 10, 2015 at 15:16

Hello,

you are welcome!

Regards,
Stan Russell.

#56243 Copied In reply to: Text is link

Stan Russell

Participant

April 10, 2015 at 14:45

Hello,

please add following code to yours custom.css file:
.portfolio-item .post-info {display:none}
Here is video tutorial ‘How to create custom.css file’:
https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be

Regards,
Stan Russell.

#56234 Copied In reply to: Remove portfolio post date and author name on portfolio page

Stan Russell

Participant

April 9, 2015 at 18:32

Hello,

By default fixed header logo uses one certain image for all pages in our theme. ‘Additional logo’ option has been added recently in response for some users request to have inverse logo for transparent header types.
That’s why auto using of custom logo for fixed header is disabled in the theme code. We will discuss the idea of additional option for adding fixed header logo for every page. If this feature is approved – we will implement it.

Your notice regarding the custom navigation and using it for mobile version is wellgrounded and surely will be taken into account and fixed in the next theme version.

Regards,
Stan Russell.

#56069 Copied In reply to: Mobile Menu not changed with per-page navigation

Stan Russell

Participant

April 9, 2015 at 14:16

Hello,

please provide us with FTP access for your site in private access. Please specify are you using Woopress or Legenda theme?

Regards,
Stan Russell.

#55980 Copied In reply to: Featured image and working with text columns

Stan Russell

Participant

April 9, 2015 at 12:23

Hello,

you can download latest versions of required plugins here: https://www.8theme.com/download-plugins/
After that please delete old plugins and install new in Dashboard > Plugins
Please update and let us know results.

Regards,
Stan Russell.

#55937 Copied In reply to: Update the theme with child theme

Stan Russell

Participant

April 9, 2015 at 11:19

Hello,

have you deleted old version of Visual Composer and uploaded new one?

Regards,
Stan Russell.

#55915 Copied In reply to: Update the theme with child theme

Stan Russell

Participant

April 9, 2015 at 08:58

Hello,

please provide us with FTP access for your site in private cintent.

Regards,
Stan Russell.

#55866 Copied In reply to: Adding INSTAGRAM to SHARE shortcode?

Stan Russell

Participant

April 9, 2015 at 07:22

Hello,
footer demo blocks are not editable in our theme. You may show or hide footer demo content in Theme options > Show footer demo blocks. To add your own content go to Appearance > Widgets and add desired widgets to footer areas. You may grab code of examples in Widgets item of our documentation.

Regards,
Stan Russell.

#55815 Copied In reply to: WooPress Default Footer

Stan Russell

Participant

April 9, 2015 at 07:17

Hello,
please provide us with admin and FTP credentials for your site in private content. In addition please check does your server have caching/backup option enabled.

Regards,
Stan Russell.

#55812 Copied In reply to: Site Randomly Reverted to Theme Defaults

Stan Russell

Participant

April 8, 2015 at 14:27

Hello,

you are using old PHP Version 5.2.17, please update at least to version 5.3.
In addition ask your host to enable ‘allow_url_fopen’ and increase values for ‘upload_max_filesize’, ‘post_max_size’ and ‘memory_limit’.

Regards,
Stan Russell.

#55651 Copied In reply to: Cant install theme via FTP

Stan Russell

Participant

April 8, 2015 at 10:12

Hello,

we have added margin-top to slider in Dashboard > Revolution slider > Home Page (full_width) > Position > Margin Top.

Regards,
Stan Russell.

#55544 Copied In reply to: Proceed checkout button missing after latest update

Stan Russell

Participant

April 8, 2015 at 08:02

Hello,

1) please go to the Products tab > Edit product > in the ‘Product Data’ section click on the ‘Inventory’ lin, enable ‘Manage stock?’ option and change the ‘Allow Backorders?’ dropdown list to ‘Allow’ or ‘Allow, but notify customer’.

2) check this article: https://support.woothemes.com/hc/en-us/articles/202845976-How-to-Change-In-Stock-Out-of-Stock-Text
To avoid breaking theme files, we recommend you to make this customization in child theme: codex.wordpress.org/Child_Themes

Regards,
Stan Russell.

#55497 Copied In reply to: 'Add to cart' button for 'Out of stock' products

Stan Russell

Participant

April 8, 2015 at 07:43

Hello klxtl,

this search icon is implemented as .png image so you need to edit file \royal\images\empty-search.png in order to change it.

Regards,
Stan Russell.

#55493 Copied In reply to: Help with updating theme
Stan Russell

Participant

April 8, 2015 at 07:39
Hello,

please add following code to yours custom.css file:

.product-categories > li > a {color:black} .page-heading a {color:black}

Regards,
Stan Russell.
#55492 Copied In reply to: how to change categories color
Stan Russell

Participant

April 8, 2015 at 07:20

Hello itsandy,

we have edited slider settings. Please check your site.

Regards,
Stan Russell.

#55489 Copied In reply to: Proceed checkout button missing after latest update

Stan Russell

Participant

April 7, 2015 at 12:43

Hello,

you are welcome!

Regards,
Stan Russell.

#55280 Copied In reply to: Submenu issue

Stan Russell

Participant

April 7, 2015 at 07:31

Hello,

please show us on screenshot what result do you want to achieve and we will try to help you.

Regards,
Stan Russell.

#55118 Copied In reply to: add css border around products

Stan Russell

Participant

April 7, 2015 at 07:29

Hello,

Be attentive, such pages as Shop, Cart, Checkout, My account etc are WooCommerce pages and should be provided for you after WooCommerce plugin activation. If you didn’t install them automatically, create pages manually using special WooCommerce shortcodes.

Regards,
Stan Russell.

#55116 Copied In reply to: No shop page with base demo content

Stan Russell

Participant

April 7, 2015 at 07:27

Hello,

thank you for your interest in our theme. Royal theme is available for purchase and comes with demo content that can be installed by user according to this part of documentation: https://www.8theme.com/demo/docs/royal/index.html#!/demo_data_installation

Regards,
Stan Russell.

#55115 Copied In reply to: Royal Demo Available or Coming Soon?

Stan Russell

Participant

April 7, 2015 at 07:21

Hello,

unfortunately our theme does not have this feature. Please accept our apologies for inconvenience.

Regards,
Stan Russell.

#55113 Copied In reply to: Brands in Visual Composer

Stan Russell

Participant

April 7, 2015 at 07:15

Hello,

please provide us with link to page that has tabs you want to align center and we will provide you with needed code.

Regards,
Stan Russell.

#55111 Copied In reply to: How to increase search bar width and how to change its search icon color

Stan Russell

Participant

April 6, 2015 at 13:20

Hello,

unfortunately our theme does not have these features. Please accept our apologies for inconvenience.

Regards,
Stan Russell.

#54845 Copied In reply to: Warning: GetImageSize …. Line 123
← 1 2 3 … 73 74 75 … 92 93 94 →

2,191–2,220 of 2,795 posts

Viewing 30 posts - 2,191 through 2,220 (of 2,795 total)

← 1 2 3 … 73 74 75 … 92 93 94 →

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