Replies by Stan Russell

Forum Replies Created

Viewing 30 posts - 1,531 through 1,560 (of 2,795 total)

← 1 2 3 … 51 52 53 … 92 93 94 →

Stan Russell

Participant

August 12, 2015 at 09:03

Hello raymondlee1226,

we will wait for your reply.

Regards,
Stan Russell.

#79520 Copied In reply to: Portfolio and slider problem

Stan Russell

Participant

August 12, 2015 at 08:58

Hello Dale,

Rovolution Slider is now available for download here: https://www.8theme.com/download-plugins/

Regards,
Stan Russell.

#79517 Copied In reply to: Revolution Slider Plugin 0 bytes on Plugins Page

Stan Russell

Participant

August 12, 2015 at 08:52

Hello,

thank you for this notification. We will check it and answer you as soon as possible.

Regards,
Stan Russell.

#79513 Copied In reply to: Revolution Slider Plugin 0 bytes on Plugins Page

Stan Russell

Participant

August 11, 2015 at 09:20

Hello Lee,

you can upload screenshots to image hosting like tinypic.com and include links to uploaded files in private content section of your reply.

Regards,
Stan Russell.

#79340 Copied In reply to: Masory Media Grid Does Only Works in First Tab

Stan Russell

Participant

August 10, 2015 at 14:06

Hello mothpre,

we have tried to log into your Dashboard to check how we can help you but without success. Please provide us with correct admin credentials in private content.

Regards,
Stan Russell.

#79224 Copied In reply to: Author and categories look better

Stan Russell

Participant

August 10, 2015 at 10:37

Hello olu,

please provide us with admin credentials for your site in private content.

Regards,
Stan Russell.

#79184 Copied In reply to: No checkout button on the cart page

Stan Russell

Participant

August 10, 2015 at 10:12

Hello,

would you kindly show us on screenshot what results do you want to achieve? This will help us a lot.

Regards,
Stan Russell.

#79182 Copied In reply to: Shop Page – Duplicated Header/Navigation

Stan Russell

Participant

August 10, 2015 at 10:10

Hello olu,

we are happy that your problem is solved! Have a nice day!

Regards,
Stan Russell.

#79181 Copied In reply to: remove search side bar

Stan Russell

Participant

August 10, 2015 at 08:57

Hello,

is your problem still not solved?

Regards,
Stan Russell.

#79160 Copied In reply to: Translation "Subtotal"

Stan Russell

Participant

August 7, 2015 at 13:32

Hello supervale,

You are welcome!

Regards,
Stan Russell.

#78999 Copied In reply to: Image become page

Stan Russell

Participant

August 7, 2015 at 09:29

Hello,

would you kindly provide us with screenshot of this issue and admin credentials for your site in private content?

Regards,
Stan Russell.

#78951 Copied In reply to: Masory Media Grid Does Only Works in First Tab

Stan Russell

Participant

August 7, 2015 at 09:11

Hello,

unfortunately our theme does not officially support this third-party plugin. If you have compatibility problems with it, you need to try other plugin.

Regards,
Stan Russell.

#78947 Copied In reply to: The captcha not prevent registration by robots

Stan Russell

Participant

August 6, 2015 at 11:21

Hello BilalKass,

as was said, don’t forget to create back up of your files and database before starting update process!

After making backup you may update theme with overwriting. All settings and content will be saved.

Regards,
Stan Russell.

#78853 Copied In reply to: Header in Fullwdh ?

Stan Russell

Participant

August 6, 2015 at 11:09

Hello,

would you kindly describe your screenshot?

Regards,
Stan Russell.

#78852 Copied In reply to: How to increase search bar width and how to change its search icon color

Stan Russell

Participant

August 6, 2015 at 07:53

Hello maccandy,

is your problem solved?

Regards,
Stan Russell.

#78815 Copied In reply to: System requirements

Stan Russell

Participant

August 6, 2015 at 07:50

Hello,

this problem is caused by one of your third-party plugins.
We have temporary disabled them and Add to cart button for variable products became visible:

Please disable your third-party plugins one by one to find which is causing problem.

Regards,
Stan Russell.

#78814 Copied In reply to: Variable products have no add to cart button

Stan Russell

Participant

August 6, 2015 at 07:40

Hello,

you can use our theme on one site per license. If you want to use it on other site – you need to buy theme once more.

Regards,
Stan Russell.

#78812 Copied In reply to: New website, New purchase ?

Stan Russell

Participant

August 6, 2015 at 07:33

Hello geminirene,

we need admin credentials for your site to check this issue. Please provide us with Admin login and Admin password in private content.

Regards,
Stan Russell.

#78808 Copied In reply to: 'Log Out' not working

Stan Russell

Participant

August 6, 2015 at 07:29

Hello,

you are welcome!

Regards,
Stan Russell.

#78806 Copied In reply to: Wishlist Fatal Error

Stan Russell

Participant

August 6, 2015 at 07:25

Hello,

please specify – are you asking about ‘Woocommerce – Request a Quote’ plugin?
Unfortunately this third party plugin is not supported by our theme and may be not compatible. If you want to use it anyway – you need to contact plugin author.

Regards,
Stan Russell.

#78805 Copied In reply to: Add to quote empty

Stan Russell

Participant

August 6, 2015 at 07:10

Hello,

unfortunately our theme does not have this feature by default. Sorry for inconvenience.

Regards,
Stan Russell.

#78796 Copied In reply to: Different header image for different pages

Stan Russell

Participant

August 5, 2015 at 12:20

Hello,

have you edited theme files in parent theme folder?
Please provide us with FTP credentials for your site in private content.

Regards,
Stan Russell.

#78655 Copied In reply to: Check-out button missing in cart page

Stan Russell

Participant

August 5, 2015 at 09:36

Hello mleihs,

is your problem solved?

Regards,
Stan Russell.

#78614 Copied In reply to: Portfolio link icon

Stan Russell

Participant

August 4, 2015 at 14:19

Hello Mem0rex,

You need to navigate to Theme options > Custom css > Global Custom CSS and add there needed code.

Regards,
Stan Russell.

#78478 Copied In reply to: Looking for a way to set background image in the wide Site Layout?

Stan Russell

Participant

August 3, 2015 at 13:51

Hello pls,

Thank you for kind words! We are always happy to help our customers!

Regards,
Stan Russell.

#78245 Copied In reply to: Theme settings ignored

Stan Russell

Participant

August 3, 2015 at 13:48

Hello,

would you kindly provide us with admin credentials for your site in private content?
We will check this issue.

Regards,
Stan Russell.

#78244 Copied In reply to: WooCommerce columns stay always the same (3 columns)

Stan Russell

Participant

August 3, 2015 at 13:46

Hello finleydesign,

You’re welcome.

Regards,
Stan Russell.

#78242 Copied In reply to: Category Header

Stan Russell

Participant

August 3, 2015 at 13:41

Hello,

to add your own links you need edit the file wp-content/themes/royal/framework/shortcodes.php (section “! Share This Product” on line 1701). Find the code, for example, for Facebook: <a href="http://www.facebook.com/sharer.php?u='.$permalink.'&images='.$image.'" class="'.$tooltip_class.'" title="'.__('Facebook', ET_DOMAIN).'" target="_blank"> and replace url with needed.

To avoid risk of breaking the theme or losing your customization on theme update, we recommend you to do it in Child theme.
Read here for more details: https://codex.wordpress.org/Child_Themes

Regards,
Stan Russell.

#78241 Copied In reply to: Issue with default theme

Stan Russell

Participant

August 3, 2015 at 13:19

Hello micol,

you are welcome!

Regards,
Stan Russell.

#78237 Copied In reply to: google analitycs code

Stan Russell

Participant

August 3, 2015 at 12:12

Hello Mem0rex,

you are welcome!

Regards,
Stan Russell.

#78230 Copied In reply to: Issue with default theme
← 1 2 3 … 51 52 53 … 92 93 94 →

1,531–1,560 of 2,795 posts

Viewing 30 posts - 1,531 through 1,560 (of 2,795 total)

← 1 2 3 … 51 52 53 … 92 93 94 →

Forum Replies Created

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