Google analitycs code - by micol - on WordPress WooCommerce support

This topic has 11 replies, 3 voices, and was last updated 8 years, 9 months ago ago by Stan Russell

  • Avatar: micol
    micol
    Participant
    July 18, 2015 at 14:53

    i put my google analytics code as in attachment but this don’t works

    Please, contact administrator
    for this information.
    10 Answers
    Avatar: stan
    Stan Russell
    Participant
    July 20, 2015 at 08:01

    Hello,

    please provide us with admin credentials for your site in private content.

    Regads,
    Stan Russell.

    Avatar: micol
    micol
    Participant
    July 21, 2015 at 13:14

    dears
    google analtycs code doesn’t works

    do you help?

    thanks you
    micol

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 21, 2015 at 14:25

    Hello,

    In the previous post you were asked for wp-admin panel credentials. Please provide us with them.
    Also please clarify how you check the work of google analytics code. Could you describe your issue with more details?

    Thank you.

    Best regards,
    Jack Richardson.

    Avatar: micol
    micol
    Participant
    August 2, 2015 at 14:00

    dears i’m sorry but the google analytics code doesn’t work in my theme

    the sites are two

    1- wwww.beautyoflake.ch
    2 – wwww.petrolliniricevimenti.it

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 3, 2015 at 07:57

    Hello,

    Some quotes in the code were incorrect. I’ve edited it and now the code in visible via page source:
    http://storage1.static.itmages.com/i/15/0803/h_1438584991_4616644_8dbc51e938.png
    Please check it from your side.

    Best regards,
    Jack Richardson.

    Avatar: micol
    micol
    Participant
    August 3, 2015 at 09:42

    dears i do not understand

    i have copy and past the google analytics code.

    what a mistake I made ?

    Avatar: micol
    micol
    Participant
    August 3, 2015 at 09:47

    It happens only with this theme . I have two sites with legenda theme and in both google analytics code not works

    do you help me?

    thanks
    micol

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 3, 2015 at 11:00

    Hello,

    The mistake was in the line ga(‘set’, ‘anonymizeIp’, true);, I changed quotes to ' instead of .

    Best regards,
    Jack Richardson.

    Avatar: micol
    micol
    Participant
    August 3, 2015 at 12:21

    ok thanks
    now the goolgle analytics code works!!!

    thank you
    micol

    Avatar: stan
    Stan Russell
    Participant
    August 3, 2015 at 13:19

    Hello micol,

    you are welcome!

    Regards,
    Stan Russell.

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