Replies by Stan Russell

Forum Replies Created

Viewing 30 posts - 631 through 660 (of 2,795 total)

← 1 2 3 … 21 22 23 … 92 93 94 →

Stan Russell

Participant

January 25, 2016 at 14:17

Hello cmzurita,

you have updated Woocommerce plugin to version 2.5.0 which is not compatible with ROYAL v 2.5.2
We are planning to release an update for Royal in a week. It will have full support of Woocommerce 2.5.0
Please try to use previous Woocommerce version if possible. Sorry for inconvenience.

Regards,
Stan Russell.

#109819 Copied In reply to: Problems on the way the product page displays on my site

Stan Russell

Participant

January 25, 2016 at 13:42

Hello Kenelli,

as your site is protected by ‘coming soon’ page, please provide us with admin credentials for your site in private content.

Regards,
Stan Russell.

#109791 Copied In reply to: Remove the 5 stars rating from the products page

Stan Russell

Participant

January 25, 2016 at 08:53

Hello tvboxas,

sorry for inconvenience. New version of plugin will be uploaded soon.

Regards,
Stan Russell.

#109746 Copied In reply to: YITH WooCommerce Wishlist update to v 2.0.13

Stan Russell

Participant

January 25, 2016 at 08:51

Hello theconsultingfirm,

you are welcome!

Regards,
Stan Russell.

#109745 Copied In reply to: removing space above footer and font color change in footer

Stan Russell

Participant

January 25, 2016 at 08:48

Hello epottsy,

you are welcome! We are always happy to help!

Regards,
Stan Russell.

#109744 Copied In reply to: Contact Form customized fields

Stan Russell

Participant

January 25, 2016 at 08:42

Hello pls,

we recommend you to wait for new version of Royal theme. It may be released in a week.
Also, do not forget to make backup of your theme folder before update and move all edited theme files to Child Theme.

Regards,
Stan Russell.

#109743 Copied In reply to: Can I update Royal theme?

Stan Russell

Participant

January 25, 2016 at 08:33

Hello queenb123,

is your site currently online? We can not reach it.

Regards,
Stan Russell.

#109741 Copied In reply to: View cart hover colour

Stan Russell

Participant

January 25, 2016 at 08:17

Hello hylt,

unfortunately we are unable to open link containing your screenshot of issue. Please resend it.

Regards,
Stan Russell.

#109738 Copied In reply to: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON dat

Stan Russell

Participant

January 25, 2016 at 08:13

Hello faithpictures,

please provide us with link to your site and screenshot of this problem. We will check it and try to fix.

Regards,
Stan Russell.

#109736 Copied In reply to: Remove Portfolio Page Link

Stan Russell

Participant

January 25, 2016 at 08:10

Hello Eric,

you are welcome!

Regards,
Stan Russell.

#109734 Copied In reply to: Single product page shows two related products rows, how to eliminate one?
Stan Russell

Participant

January 23, 2016 at 13:44
Hello,

stars rating can be disabled by adding following css code to your ‘custom.css’ file:

.star-rating{display:none; }

Regards,
Stan Russell.
#109608 Copied In reply to: Remove the 5 stars rating from the products page
Stan Russell

Participant

January 23, 2016 at 13:32

Hello stavroch,

please navigate to Dashboard > Appearance > Editor and select ‘custom.css’ on the bottom of file list.

Regards,
Stan Russell.

#109606 Copied In reply to: edit custom.css from the admin page

Stan Russell

Participant

January 23, 2016 at 08:18

Hello aamit,

we are glad to hear that!

Regards,
Stan Russell.

#109586 Copied In reply to: Sorting at the Shop page problem

Stan Russell

Participant

January 23, 2016 at 08:12

Hello SocialPepper,

you are welcome!

Regards,
Stan Russell.

#109585 Copied In reply to: Question on how to speed up the loading time of the website/theme

Stan Russell

Participant

January 23, 2016 at 08:11

Hello theconsultingfirm,

you are welcome! Have a nice day!

Regards,
Stan Russell.

#109584 Copied In reply to: Please help with footer creation
Stan Russell

Participant

January 23, 2016 at 08:10
Hello theconsultingfirm,

please use following css code:

.woocommerce-breadcrumb{ display:none }

Regards,
Stan Russell.
#109583 Copied In reply to: Product Title and Breadcrumb issue
Stan Russell

Participant

January 22, 2016 at 16:16

Hello,

please provide us with FTP and admin credentials for your site in private content. We will try to fix it.

Regards,
Stan Russell.

#109503 Copied In reply to: Adding Items to Menu gives me a list of notices.

Stan Russell

Participant

January 22, 2016 at 14:17

Hello Mandalin,

we have checked your site and this problem appears with default WordPress themes too.
Please provide us with FTP credentials for your site and we will try to fix it.

Regards,
Stan Russell.

#109467 Copied In reply to: Product categories woocommerce – urgent

Stan Russell

Participant

January 22, 2016 at 10:21

Hello,

please specify – do you want to make ‘sale’ icon visible on product page in portrait view?

Regards,
Stan Russell.

#109393 Copied In reply to: Sale icon only displays in landscape view on mobile

Stan Russell

Participant

January 22, 2016 at 08:31

Hello dronvg,

please show us on screenshot what results do you want to achieve.

Regards,
Stan Russell.

#109374 Copied In reply to: Register link does not appear in top links

Stan Russell

Participant

January 22, 2016 at 08:30

Hello Greebo,

thank you for understanding. You are welcome!

Regards,
Stan Russell.

#109373 Copied In reply to: Issue with header search form
Stan Russell

Participant

January 22, 2016 at 08:27
Hello mykjones,

please use following css code:

@media screen and (max-width:992px){ .tp-mask-wrap,.header-logo{display:none!important} }

Regards,
Stan Russell.
#109372 Copied In reply to: Hide site logo on mobile
Stan Russell

Participant

January 22, 2016 at 08:19

Hello sarvan,

have you already edited this text? We can not find it on your site’s main page.

Regards,
Stan Russell.

#109371 Copied In reply to: Update text below slider

Stan Russell

Participant

January 22, 2016 at 08:14

Hello dljohnston,

please specify – how do you want to change wishlist link styling? We will check it and provide you with code needed.

Regards,
Stan Russell.

#109370 Copied In reply to: Store category having add to wishlist twice

Stan Russell

Participant

January 22, 2016 at 08:05

Hello continuousdigital,

please provide us with link to your site and admin credentials for it in private content. We will check this problem.

Regards,
Stan Russell.

#109369 Copied In reply to: Unable to disable Product Hover

Stan Russell

Participant

January 21, 2016 at 17:09

Hello ElitaSharpe,

you are welcome!

Regards,
Stan Russell.

#109270 Copied In reply to: Slider Zip file missing

Stan Russell

Participant

January 21, 2016 at 17:00

Hello ivan,

we are glad to help! Have a nice day!

Regards,
Stan Russell.

#109264 Copied In reply to: Import demo content

Stan Russell

Participant

January 21, 2016 at 15:11

Hello Baris,

we have checked your site and everything seem to be displayed correct.
If this problem still appear for you – please temporary switch to default WordPress theme, check this error and let us know results.

Regards,
Stan Russell.

#109222 Copied In reply to: 400 Bad Request Error

Stan Russell

Participant

January 21, 2016 at 13:52

Hello Eric,

we have checked your single product pages and did not see this content. Is it already removed?

Regards,
Stan Russell.

#109198 Copied In reply to: Single product page shows two related products rows, how to eliminate one?

Stan Russell

Participant

January 21, 2016 at 13:46

Hello webdev,

sorry for inconvenience. Please provide us with link to page containing these social media icons and we will delete speech bubble and grey border in no time!

Regards,
Stan Russell.

#109197 Copied In reply to: Portfolio Issue
← 1 2 3 … 21 22 23 … 92 93 94 →

631–660 of 2,795 posts

Viewing 30 posts - 631 through 660 (of 2,795 total)

← 1 2 3 … 21 22 23 … 92 93 94 →

Forum Replies Created

Is your store missing upsells?

How fast is your website?

Explore our WordPress WooCommerce themes